International Journal of Academic Research in Business and Social Sciences

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Volume 3, Issue 5

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A Comprehensive Model of Customers’ Complaint Behavior

AUTHORS: Masoud Mousavi, Mohammad Rahim Esfidani

Received: 21 Mar, 2013 | Revised: 17 Apr, 2013 | Published: 01 May, 2013

PAGES: 1-21

DOI:10.46886/IJARBSS/v3-i5/21195

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A Correlation Study of Personal Entrepreneurial Competency and the Academic Performance in Operations Management of Business Administration Students

AUTHORS: Jake M. Laguador

Received: 22 Mar, 2013 | Revised: 14 Apr, 2013 | Published: 01 May, 2013

PAGES: 22-30

DOI:10.46886/IJARBSS/v3-i5/21197

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A Psychological Consideration of Sexual Activity Impact upon Sporting Performance: an Overview

AUTHORS: Peirooz SayfollahPour, Masume Heidary, Mansur Mousavi

Received: 21 Mar, 2013 | Revised: 14 Apr, 2013 | Published: 02 May, 2013

PAGES: 31-36

DOI:10.46886/IJARBSS/v3-i5/21198

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A Study of Using Experiment to Test and Verify U-curve Management Thinking

AUTHORS: Hung-Pin Liao, Chih-Hung Tsai, Rong-Kwei Li, Min-Jer Lu, Ching-Shun Huang, Chao-Hsing, Hsu

Received: 24 Mar, 2013 | Revised: 12 Apr, 2013 | Published: 04 May, 2013

PAGES: 37-54

DOI:10.46886/IJARBSS/v3-i5/21199

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Brand Assessment in the Macedonian Market

AUTHORS: Nexhbi Veseli, Teuta Veseli

Received: 23 Mar, 2013 | Revised: 15 Apr, 2013 | Published: 04 May, 2013

PAGES: 55-77

DOI:10.46886/IJARBSS/v3-i5/21200

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Comparative Analysis of German and Anglo-Saxon Business Culture

AUTHORS: Hamburg Andrea

Received: 21 Mar, 2013 | Revised: 17 Apr, 2013 | Published: 05 May, 2013

PAGES: 78-87

DOI:10.46886/IJARBSS/v3-i5/21201

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Cost and Earning Dynamism: The Cointegration Approach

AUTHORS: Kehinde, James Sunday Phd

Received: 24 Mar, 2013 | Revised: 18 Apr, 2013 | Published: 06 May, 2013

PAGES: 88-95

DOI:10.46886/IJARBSS/v3-i5/21202

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Creativity and Interactive Innovation in the Banking Sector and its Impact on the Degree of Customers’ Acceptance of the Services Provided

AUTHORS: Marwan Al-Salaymeh

Received: 21 Mar, 2013 | Revised: 14 Apr, 2013 | Published: 07 May, 2013

PAGES: 96-107

DOI:10.46886/IJARBSS/v3-i5/21203

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Credit Accessibility Granted by Rural Banks in Rural Community: Evidence from Ghana

AUTHORS: Frederick Binfor, Samuel Antwi

Received: 22 Mar, 2013 | Revised: 14 Apr, 2013 | Published: 07 May, 2013

PAGES: 108-121

DOI:10.46886/IJARBSS/v3-i5/21204

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Determining the Effect of Brand Extension Strategies on Consumer Attitudes to New Products in the Sports Apparel Market

AUTHORS: Bahram Ranjbarian, Saeed Fathi, Rayehe Bahrami Nejad Jooneghani

Received: 23 Mar, 2013 | Revised: 17 Apr, 2013 | Published: 08 May, 2013

PAGES: 122-135

DOI:10.46886/IJARBSS/v3-i5/21205

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Do Persian and English Dissertation Acknowledgments Accommodate Hyland’s Model: a Cross-Linguistic Study

AUTHORS: Mohammad Javad Mohammadi

Received: 24 Mar, 2013 | Revised: 18 Apr, 2013 | Published: 09 May, 2013

PAGES: 136-148

DOI:10.46886/IJARBSS/v3-i5/21206

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Education Level of Women and Watching of Cable Television

AUTHORS: Zahid Khan, Sajjad Ali, Muhammad Shahzad, Junaid Nazir, Ahmad Ijaz

Received: 26 Mar, 2013 | Revised: 18 Apr, 2013 | Published: 10 May, 2013

PAGES: 149-153

DOI:10.46886/IJARBSS/v3-i5/21207

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Effects of Modality Principle in Tutorial Video Streaming

AUTHORS: Ali H. AbuSaada, Lily Pei Lin Lee, Soon Fook Fong

Received: 24 Mar, 2013 | Revised: 16 Apr, 2013 | Published: 11 May, 2013

PAGES: 154-164

DOI:10.46886/IJARBSS/v3-i5/21208

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Examining the Degree of Organizational Agility from Employees’ Perspective (Agriculture - Jahad Organization of Shahrekord City)

AUTHORS: Soheila Mehrabi, Sayyed Ali Siyadat, Sayyed Mohsen Allameh

Received: 22 Mar, 2013 | Revised: 16 Apr, 2013 | Published: 11 May, 2013

PAGES: 165-173

DOI:10.46886/IJARBSS/v3-i5/21209

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Explaining Critical Success Factors for CRM Strategy (Case Study: SMEs in Zahedan Industrial City)

AUTHORS: Amin Reza Kamalian, Noormohammad Ya'ghoubi, Fataneh Baharvand

Received: 01 Apr, 2013 | Revised: 25 Apr, 2013 | Published: 12 May, 2013

PAGES: 174-183

DOI:10.46886/IJARBSS/v3-i5/21210

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Factors Influencing Teachers’ Active Involvement in Continuous Professional Development: A Survey in Trans Nzoia West District, Kenya

AUTHORS: Magdalene Ndeto David, Henry M. Bwisa

Received: 01 Apr, 2013 | Revised: 25 Apr, 2013 | Published: 12 May, 2013

PAGES: 184-194

DOI:10.46886/IJARBSS/v3-i5/21211

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Impacts of Utilitarian and Hedonistic Values of Online Shopping on Preferences and Intentions of Consumers

AUTHORS: Majid Nili, Davood Delavari, Nafiseh Tavassoli, Razieh Barati

Received: 02 Apr, 2013 | Revised: 24 Apr, 2013 | Published: 13 May, 2013

PAGES: 195-204

DOI:10.46886/IJARBSS/v3-i5/21212

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Influence of Mobile Money Transfer Services on the Performance of Micro Enterprises in Kitale Municipality

AUTHORS: Paul Walela Wanyonyi

Received: 01 Apr, 2013 | Revised: 23 Apr, 2013 | Published: 13 May, 2013

PAGES: 205-221

DOI:10.46886/IJARBSS/v3-i5/21213

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Innovative Research on Teaching Model of Environmental Law Courses in China

AUTHORS: Yuling Li

Received: 01 Apr, 2013 | Revised: 22 Apr, 2013 | Published: 14 May, 2013

PAGES: 222-229

DOI:10.46886/IJARBSS/v3-i5/21214

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International Tourists’ Environmental Attitude towards Hotels in Accra

AUTHORS: Ishmael Mensah, Rebecca Dei Mensah

Received: 02 Apr, 2013 | Revised: 24 Apr, 2013 | Published: 14 May, 2013

PAGES: 230-241

DOI:10.46886/IJARBSS/v3-i5/21215

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Interpersonal Conflict: A Substantial Factor to Organizational Failure

AUTHORS: Malikeh Beheshtifar, Elham Zare

Received: 02 Mar, 2013 | Revised: 24 Apr, 2013 | Published: 15 May, 2013

PAGES: 242-249

DOI:10.46886/IJARBSS/v3-i5/21233

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Investigate the Relationship between Variables and Role Clarity Effects on the Perceived Service Quality of Front Line Employees (Studied on the Clerks of the Keshavarzi Bank in the Province of Chaharmahal-E-Bakhtiary)

AUTHORS: Sayyed Mohsen Allameh, Alireza Harooni, Mohsen Safa Chaleshtari, Ali Asadi

Received: 01 Apr, 2013 | Revised: 24 Apr, 2013 | Published: 16 May, 2013

PAGES: 250-260

DOI:10.46886/IJARBSS/v3-i5/21234

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Investment Promotion Agencies and their Attraction of Foreign Direct Investment in Ghana

AUTHORS: Samuel Antwi, Francis Gyebi, Victor Boateng

Received: 07 Apr, 2013 | Revised: 27 Apr, 2013 | Published: 18 May, 2013

PAGES: 261-278

DOI:10.46886/IJARBSS/v3-i5/21235

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Is UNESCO the Best Travel Agent for a Country?

AUTHORS: Cristian Mihai Dragos

Received: 06 Apr, 2013 | Revised: 28 Apr, 2013 | Published: 19 May, 2013

PAGES: 279-286

DOI:10.46886/IJARBSS/v3-i5/21236

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Job Satisfaction and Performance of School Teachers

AUTHORS: S. Chamundeswari

Received: 03 Apr, 2013 | Revised: 25 Apr, 2013 | Published: 20 May, 2013

PAGES: 287-294

DOI:10.46886/IJARBSS/v3-i5/21237

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New Created Enterprise Value Network Embeddedness, Strategic Positioning and Enterprise Growth Performance

AUTHORS: Huabai BU

Received: 23 Mar, 2013 | Revised: 17 Apr, 2013 | Published: 01 May, 2013

PAGES: 295-308

DOI:10.46886/IJARBSS/v3-i5/21238

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Outsourcing Maintenance Activities or Increasing Risks? Case Study in Oil Industry of Iran

AUTHORS: Majid Nili, Ahmadreza Shekarchizadeh, Reza Shojaey, Mohsen Dehbanpur

Received: 09 Mar, 2013 | Revised: 18 Apr, 2013 | Published: 20 May, 2013

PAGES: 309-328

DOI:10.46886/IJARBSS/v3-i5/21239

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Providing a Model for Successful Implementation of Customer Relationship Management (Case Study: Zahedan Industrial City)

AUTHORS: Amin-Reza Kamalian, Noor-Mohammad Ya'ghoubi, Fataneh Baharvand

Received: 03 Apr, 2013 | Revised: 26 Apr, 2013 | Published: 21 May, 2013

PAGES: 329-340

DOI:10.46886/IJARBSS/v3-i5/21240

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Questionnaire for the Postgraduate Professional Progress

AUTHORS: Cristina BALACEANU, Diana APOSTOL, Daniela PENU, Monica PREDONU, Mirela DOGARU

Received: 07 Apr, 2013 | Revised: 28 Apr, 2013 | Published: 22 May, 2013

PAGES: 341-374

DOI:10.46886/IJARBSS/v3-i5/21241

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Regulatory Framework in the Insurance Industry – The Solvency II Project

AUTHORS: Simona-Laura Dragos

Received: 17 Apr, 2013 | Revised: 01 May, 2013 | Published: 23 May, 2013

PAGES: 375-385

DOI:10.46886/IJARBSS/v3-i5/21242

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Solving Data Clustering with the Hybrid PSO

AUTHORS: Li Qi

Received: 18 Apr, 2013 | Revised: 02 May, 2013 | Published: 23 May, 2013

PAGES: 386-394

DOI:10.46886/IJARBSS/v3-i5/21243

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Store Image and Private Label Brands in Zimbabwe: Relationship with General Perception, Perceived Risk and Quality

AUTHORS: Sarah Nyengerai

Received: 13 Apr, 2013 | Revised: 01 May, 2013 | Published: 24 May, 2013

PAGES: 395-401

DOI:10.46886/IJARBSS/v3-i5/21244

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Studying the Impact of Attitude towards Knowledge Sharing on Employees' Happiness (Case Study: Employees of University of Isfahan)

AUTHORS: Sayyed Mohsen Allameh, Shahzad Broumand, Tahereh Aghababapour, Omid Ghorbani

Received: 16 Apr, 2013 | Revised: 01 May, 2013 | Published: 25 May, 2013

PAGES: 402-413

DOI:10.46886/IJARBSS/v3-i5/21245

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The Analysis and Quality Improvement of Eco-Tourism Services by Using the Supply-Demand Interface Platform

AUTHORS: Alina Gheorghe

Received: 17 Apr, 2013 | Revised: 03 May, 2013 | Published: 26 May, 2013

PAGES: 414-417

DOI:10.46886/IJARBSS/v3-i5/21246

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The Creation of Small and Medium-Sized Sport Enterprises and the Environmental Factors Affecting It

AUTHORS: Seyed Morteza Azimzadeh, Brenda Pitts, Arash Sarvari MirAzizi

Received: 17 Apr, 2013 | Revised: 02 May, 2013 | Published: 26 May, 2013

PAGES: 418-424

DOI:10.46886/IJARBSS/v3-i5/21247

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The Effectiveness of Strategic Human Resource Management Practices on Firm Performance in the Malaysian Insurance Industry

AUTHORS: Leap-Han Loo, Loo-See Beh

Received: 16 Apr, 2013 | Revised: 04 May, 2013 | Published: 27 May, 2013

PAGES: 425-436

DOI:10.46886/IJARBSS/v3-i5/21248

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The Effects of Entrepreneurial Marketing Practices on the Growth of Hair Salons: A Case Study of Hair Salons in Kiambu Township

AUTHORS: Hannah Wambui Mwangi, Henry Bwisa

Received: 15 Apr, 2013 | Revised: 07 May, 2013 | Published: 28 May, 2013

PAGES: 437-449

DOI:10.46886/IJARBSS/v3-i5/21249

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The New Methodologies on Criminology Scientific Seminar for Scholars of the Judicial Law

AUTHORS: Mohammad Shakibi Nejad

Received: 16 Apr, 2013 | Revised: 08 May, 2013 | Published: 29 May, 2013

PAGES: 450-452

DOI:10.46886/IJARBSS/v3-i5/21250

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Relationship between Employees’ Partnership & their Organizational Commitment (Simple and Multi Correlation Analysis at University)

AUTHORS: Nasser Javaherizadeh, Javad Mehrabi, Fariddeddin Allameh Haery, Hesam Naie

Received: 16 Apr, 2013 | Revised: 09 May, 2013 | Published: 28 May, 2013

PAGES: 453-463

DOI:10.46886/IJARBSS/v3-i5/21251

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The Role of Monitoring and Evaluation Practices to the Success of Donor Funded Food Security Intervention Projects A Case Study Of Kibwezi District

AUTHORS: Joshua Mulei Kimweli

Received: 14 Apr, 2013 | Revised: 08 May, 2013 | Published: 29 May, 2013

PAGES: 464-474

DOI:10.46886/IJARBSS/v3-i5/21252

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The Study and Prioritization of the Role of Market Segmentation Criteria in Identifying Bank Target Market

AUTHORS: Siavash Rashidi

Received: 15 Apr, 2013 | Revised: 08 May, 2013 | Published: 29 May, 2013

PAGES: 475-485

DOI:10.46886/IJARBSS/v3-i5/21253

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Theoretical and Practical Linguistic Shifting from Product/Guided Writing to Process Writing and Recently to the Innovated Writing Process Approach in Teaching Writing for Second/Foreign Language Learners

AUTHORS: Anwar Mourssi

Received: 17 Apr, 2013 | Revised: 07 May, 2013 | Published: 30 May, 2013

PAGES: 486-505

DOI:10.46886/IJARBSS/v3-i5/21254

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Working Environment Factors that Affect Quality of Work Life among attendants in Petrol Stations in Kitale Town in Kenya

AUTHORS: Aloys Nyagechi Kiriago, Henry M. Bwisa

Received: 18 Apr, 2013 | Revised: 09 May, 2013 | Published: 30 May, 2013

PAGES: 506-512

DOI:10.46886/IJARBSS/v3-i5/21255

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Ukraine’s Orange Revolution

AUTHORS: Seyyed Ali Mortazavi Emami, Seyyed Javad Emamzadeh, Hosein Harsij, Hosein Masoudnia

Received: 18 Apr, 2013 | Revised: 03 May, 2013 | Published: 27 May, 2013

PAGES: 513-519

DOI:10.46886/IJARBSS/v3-i5/21260

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Transitions in School Life – Teachers’ Experiences of Pupil’s Middle-of-the-school-year Transitions

AUTHORS: Katja Tervonen, Satu Uusiautti, Kaarina Määttä

Received: 17 Apr, 2013 | Revised: 04 May, 2013 | Published: 29 May, 2013

PAGES: 520-531

DOI:10.46886/IJARBSS/v3-i5/21261

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The Relationship between McGregor's X-Y Theory Management Style and Fulfillment of Psychological Contract: A Literature Review.

AUTHORS: Ramesh Kumar Moona Haji Mohamed, Che Supian Mohamad Nor

Received: 14 Apr, 2013 | Revised: 01 May, 2013 | Published: 21 May, 2013

PAGES: 532-537

DOI:10.46886/IJARBSS/v3-i5/21262

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The Reasons for Drawing Attention to Western Iran (Kermanshah Province) During the Second Half of Sassanian Era

AUTHORS: Glareh Amiri

Received: 14 Apr, 2013 | Revised: 08 May, 2013 | Published: 30 May, 2013

PAGES: 538-547

DOI:10.46886/IJARBSS/v3-i5/21263

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