International Journal of Academic Research in Business and Social Sciences

search-icon

The Effects of Entrepreneurial Marketing Practices on the Growth of Hair Salons: A Case Study of Hair Salons in Kiambu Township

Open access
The purpose of the study was to assess the role of EM on the growth of the Hair Salons in Kiambu. Growth in any MSE is important, bearing in mind the high level of competition within the industry. Growth was the dependent variable while the independent variable relationship marketing .The general objective of this study was to assess the level of entrepreneurial marketing among the Hair Salons owners in Kiambu Township. The study sought to establish how the Hair Salons' owners were marketing their Hair Salons and the role the EM played in the growth of the Hair Salons within Kiambu Town.
The target population of the study was the Hair Salons owners and their clients. Simple random sampling method was used as a technique of collecting the data. The goal was to achieve the desired representation from the population. Those who were interviewed were the Hair Salons owners their client so as to get the desired report. A total of about 30 Hair Salons and client in every Hair Salons were taken as the sample population.
The research design adopted was descriptive research. It attempts to describe such things as possible behavior attitude values and characteristics. Data was collected using interview method so as to get detailed data which was not possible to get using questionnaire. Structured questions were also used because they were easier to analyzing since they were in an immediate usable form. A pilot study was done to test the validity and reliability of the interview questions.
Data collected was be both quantitative and qualitative and was analyzed. The results were interpreted and conclusion drawn in relation to the research variables which were entrepreneurial marketing promotion practices, relationship practices and entrepreneurial marketing orientation practices which were also related to the dependent variable which is organizational growth.
Summary, conclusion and recommendations were made, in relations to the research findings which showed the relationship between the entrepreneurial practices and the growth of hair
Ahuja, R.D, Michels, T.A, Walker, M.M and Weissbuch, M. (2007) “Ten
perceptions of disclosure in buzz marketing”, Journal of consumer Marketing. Vol 24, No3 pp 151-159.
Benett, PD, Ed (1988) Dictionary of marketing Terms. Chicago:
American Marketing Association
Boslaugh, S., Watters, P. (2008) Statics in a nutshell. O’ Reilly Media,
Inc Sebastopol.
Cavusgil, S.T and S. Zou (1994) “Marketing Strategy-performance
Relationship: An Investigation of the Empirical Link in Export Market Ventures,” Journal of Marketing, 58 (January), 1-21.
Chandran, E. (2004). Research Methods A quantitative approach with
illustration from Christian Ministries. Starbright Services Ltd. Nairobi.
Covin, J.G and Slevin D.P (1988) The influence of Organizational
structure on the utility of an Entrepreneurial Top Management Style, Journal of Management Studies. Vol 25, 217-237.
Covin, J.G and Slevin D.P (1994) “Corporate Entrepreneurship in High
and Low Technology Industries: A comparison of strategic variables Strategy Pattern and Performance in Global Markets. Journal of Euro-marketing, 3(3): 19-127.
Crane, Frederis G. (2010) marketing of entrepreneurs: Concept and
application for new ventures, SAGE publication Inc. 2010.
Crosier, K. (1975) what exactly is Marketing? Quarterly Review of
Marketing Vol, 1(2)
Dess, G,G Lumpkin, and J. Covin (1991) “Entrepreneurial Strategy
Making are firm performance: Tests of contingency models,” Strategic Management Journal, 18(1) 2-23.
Drucker, P. (1986) Innovation and Entrepreneurship. London:
Heinemann.
Fills (2000) Being creative at the marketing entrepreneurship interface:
Lessons from the Art Industry, Journal of research in marketing and Entrepreneurship. 2(2), 125-137
Hamel, G. and C.K Prahalad 1992 “Corporate Imagination and
Expeditionary Marketing,” Boston Harvard Business Review 69 (4): 31-43.
Henry, J. and Walker, D. (1991) Managing Innovation, London; Stage.
Hills, G. and Hultman, C 2006) “marketing, Entrepreneurship and SMES:
Knowledge and Education revisite”, Paper presents at the Academy of marketing special interest group on entrepreneurial and SME marketing, Southampton, UK, January.
Hirsch, R and Peters, M.P and Sheppard D.A (2008) Entrepreneurship.
Boston: MC Graw-Hill Pg 12-14.
Kenya Vision 2030
Knight, Gary. 2007 “Entrepreneurship and Marketing Strategy: The SME
under Globalization, Journal of international Marketing. Vol 8 No2 2000 pp 12-32.
Kohli, A. and Jawarski, B(1990), Market orientation: The Construct,
Research Propositions and Managerial Implication, Journal of Marketing. April Vol 54 1-18.
Kotler, P. (1997) Marketing Management. 9th edition, Englewood Cliffs
Nj: Prentice Hall
Levison, C. (1993), Guerrilla Marketing, Secrets for making Big profits
from your Small Business. Boston Houghton Mifflin Company.
M.C. Kenna, R. (1991) “Marketing is everything,” journal of marketing,
69 (1): 65-79.
Maritz, P.A (2008). Enterprenurial Service Marketing initiates facilitating
Small business growth. Journal of Small Business and Entrepreneurship, 221 (13-23)
Maritz, P.A. Njjeman G(2008) Implementation of service Profit chain
initiative in a franchise system. Journal of service Marketing 22(1) 13-23.
Marjorie et al (2003). Making sense of factors Analysis: New Dellu
SAGE publication Inc.
Martin, D.M (2009) “The entrepreneurial Marketing”, Mix International
Journal 12(4) 391-403.
Miller, D. and P. Frisen (1984) organizational: A Quantum view
Englewood Cliffs, Nj, Prentice Hall.
Morgan, R., and S. Hunt. (1994) “The commitment trust Theory of
relationship”. Journal of Marketing 58 (20-38).
Morris, M, Schendehutte, M. and Laforge R. (2002), Entrepreneurial
marketing: A construct for integrating emerging entrepreneurship and Marketing perspectives, Journal of marketing theory and practice, 10(4) 1-18.
Morris, M.H; Kuratko, D.F, Schindehutte, M 2001 Towards Integration:
Understanding through frameworks entrepreneurship and innovation, February.
Mugenda, O. and Mugenda, A. (2003). Research Methods. Quantitative
and Qualitative Approach ACTS, Nairobi Kenya.
Murray, J.A (1981), “Marketing is home for the entrepreneurial process,”
industrial marketing management 10(2), 93-99.
Namusonge G.S (1998). Determinants of growth oriented SMEs and
Medium enterprises in Nairobi Kenya.(Thesis submitted)
Orr, A. (1995), Customer for life Target marketing, vol. 18, (3) March.
Pepper, Don and Martha Rogers. (1993) The one to one future: Building
relationship one customer at a time. New York; Doubleday.
Policy Paper NO 2 of 2005 on Development of MSEs, Wealth and employment Creation for poverty reduction
Reichheld, Fredrick F. (1996) The loyalty Effect. Boston: Harvard
Business School Press.
Reinartz, Wener, and Kumar V. (2002) The mismanagement of Customer
loyalty,” Harvard Business Review 80, : 86-97.
Rothwell, R (1986), The Role of the Small firm in Technical Innovation,
in: The survival of the Small firm. Gower publishers.
Schumpeter, J. (1960), Capitalism, Socialism and Democracy, New York;
Harper and Row.
Sessional paper No 2 of 2005
Sheth, J.N, Sisodia R.S and Sharma (2000) “The Antecedents and
Consequences of Customer-centric marketing:, Journal of the Academy of marketing science, 28(1): 55-56.
Source, P., (2002): “Relationship Marketing Strategy. Rochester, Printing
Industry Centre.
Srivastava, R.K Shervani and Fahey (1998) “Market based Asset and
shareholders value framework for Analysis, “Journal of marketing, 62 (1): 2-18.
Stevenson, H.H, M. Roberts and H.I. Groubeck (1989) Business ventures
and the entrepreneurs, Homewood K, Richard D Irwin publishing.
Stokes (2000) “Putting Entrepreneurship into marketing: The processes of
Entrepreneurial marketing Journal of Research in Marketing and
entrepreneurship Kingston. Vol 2 No 1: (2000).
Stokes D. (2000), “ Entrepreneurial Marketing, A conceptualization from
Qualitative conceptualization from Qualitative Research,” qualitative market Research, 3 (1): 47-54 land on; Letts educational.
Timmon, J. (2000) “Entrepreneurial Marketing: A CA Degbite, S.A. et al
(2010). Entrepreneurial orientation of small-scale Enterprise. Journal of Human Resource and Entrepreneurial Development Vol 2 No 1 January 2010.
Wanjau K.L (2010). The role of Quality in Growth in growth of SMEs in
Kenya.(PHD Thesis)
Webster, F.E (1991) “The Changing Role of Marketing in the
Corporation”, Journal of Marketing 56(4); 1-17.
Webster, F.E (1997). “The future Role of Marketing in the organization,”
in DR Lehmann & K.E Jocz, EDS-Cambridge.
Webster, F.E. Jr. (1992) The changing Role of Marketing in Organization,
Journal of Marketing Vol 56(3) 1-17.