International Journal of Academic Research in Business and Social Sciences

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The Impact of Training and Development, Performance Appraisal, and Compensation and Benefits on Organizational Performance in Insurance Company in Malaysia

Open access

Simranpreet Kaur Hansaram @ Rammilah Hansaram, Fatimah Pa’Wan, Sellvalatha Selladorall, Rostam Mohd Noor, Ang Wei Seong, Phoon Sai Mun, Pukalentran Thangarajah

Pages 1376-1389 Received: 15 Feb, 2023 Revised: 18 Mar, 2023 Published Online: 20 Apr, 2023

http://dx.doi.org/10.46886/IJARBSS/v13-i4/9351
The goal of this research is to investigate the impact of key human resource practises (training and development, performance appraisal, and compensation and benefits) on organisational performance in Malaysian insurance companies. The industry was chosen for the research because it is important in the global economy and contributes to a country's GDP. As a result, organisational performance is critical for insurance companies to survive in today's competitive market. The study probes into the relationship between training and development, performance appraisal, compensation and benefits, and organisational performance in particular. The research was conducted using the positivism paradigm associated with quantitative research. A descriptive and correlational study clarified the hypotheses and provided an answer to the research question. A total of 357 employees were chosen to participate in this study. To analyse findings in the relationship between independent and dependent variables, the Statistical Package for the Social Sciences (SPSS) version 20.0 is used. The findings indicate a significant relationship between training and development, performance evaluation, and compensation and benefits and organisational performance. This research adds to the Human Resource Management literature and practitioners, particularly in the insurance industry. Future research can focus on mediating variables that can help improve those relationships.
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