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Information Technology Governance and its impact on Social Responsibility in Private Hospitals in Palestine

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The study aimed to identify the governance of information technology in its dimensions (strategic alignment, resource management, transparency, guidance and monitoring, follow-up and evaluation) and its impact on social responsibility in its dimensions (economic dimension, legal dimension, ethical dimension and environmental dimension) in private hospitals in Palestine. The study community is consisted of all managers at the administrative levels which are distributed among (7) hospitals according to the list of hospitals in the Palestinian Ministry of Health. With (1271) workers. To conduct the study; (310) questionnaires were distributed, (300) valid questionnaires were retrieved for analysis. The study reached several results, mostly noticeable : that there is an impact of information technology governance in its dimensions (strategic alignment, resource management, transparency, guidance and control, follow-up and evaluation) on social responsibility in private hospitals in Palestine. The study recommends several recommendations, most notably which states that in palastine hospitals the importance of the information technology infrastructure being highly flexible, and the information technology strategy adapting to a change in the work environment, to support business strategies, interest in providing modern technologies to perform work in a better way, work to encourage collective decisions, transfer competencies between departments, and seek to instill a culture of transparency in dealing with workers, constantly informing workers of any changes, and defining the powers that workers must perform according to precise controls.
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