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West Malaysian Consumers’ Intention to Purchase Sarawak Handicrafts Online

Open access

Cassandra Grace Anak Hamarah, Nazira Farahin Binti Nazarudin, Venessa Kuamang Amen, Siti Zuraini Ramley Alan

Pages 648-666 Received: 01 Mar, 2023 Revised: 02 Apr, 2023 Published Online: 06 May, 2023

http://dx.doi.org/10.46886/IJARBSS/v13-i5/9069
The growth of online shopping and the interest in Sarawak handicrafts in West Malaysia have contributed to the consumers' intentions to purchase these handicrafts online. However, previous research has mentioned several factors, such as price, motivation, convenience, and handicraft characteristics influencing the intent of consumers to use e-commerce sites to purchase. Therefore, an online survey was conducted among 115 West Malaysian respondents to determine whether the factors above affect their intention to buy Sarawak handicrafts online. This study discovered that price and motivation factors mainly contributed to the consumers' intention to purchase.
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