International Journal of Academic Research in Business and Social Sciences

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A Review of the Psychological Impacts of COVID-19 towards Travellers

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The COVID-19 pandemic has severely impacted businesses and industries worldwide, including the tourism and hospitality industry. Border closures and safety policies affected tourism activities which resulted in a decrease or no tourist arrivals. This paper reviews the impacts of COVID-19, specifically the psychological impacts on future travel intention post-pandemic travel restrictions. By using a bibliometric analysis, a total of 30 papers about the scope of the study were identified from 2021 – 2022. This review identified fear, anxiety and stress impacts that were discussed sparsely throughout the period. This presents a wider implication for destination stakeholders in understanding the shift in travel behaviour post-pandemic. Additionally, this review provides a deeper understanding of the psychological impacts of COVID-19 towards destination promotion and management.
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