International Journal of Academic Research in Business and Social Sciences

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Destination Management Organization (DMO) Website Features: Does Its Influence Users’ Intention To Visit A Destination?

Open access

Nur Nadirah Abdul Wahab, Zamhariyah Ahmad Fudil, Nur Adilah Md Zain, Mohd Salehuddin Mohd Zahari, Muhammad Aliff Asyraff

Pages 508-519 Received: 01 Mar, 2023 Revised: 02 Apr, 2023 Published Online: 02 May, 2023

http://dx.doi.org/10.46886/IJARBSS/v13-i5/9057
This paper examines the influence of Destination Management Organization (DMO) website features toward the intention of users to visit a destination. Using the quantitative approach, the experience of individuals who had browsed DMO website was tapped and through online surveys, 213 questionnaires were successfully collected. Through a series of analyses; frequency, descriptive and regression analysis, some useful insights on the issue investigated was obtained. The findings clearly revealed that the DMO website features; informativeness, design and interactivity significantly contributed to the prediction of the users’ intention to visit a destination. These scenarios undoubtedly drawn several practical implications
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