This paper explores factors that constitute a food bank development program and challenges concerning its development. Using a qualitative approach and through purposive sampling, ten heads of NGOs and food bank foundations in the Klang Valley who are active in the food bank program took part in a semi-structured interview. The data were recorded, typed and analysed accordingly to the research aims. Reduced food waste, starvation issues, homelessness, natural disasters, and low-income status constitute food bank program development. In addition, the challenges NGOs and foundations face in handling the program include operation, funding and financial support, maintaining the quality of food, transportation and getting peoples' trust. These findings undoubtedly draw several theoretical and practical implications.
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