International Journal of Academic Research in Business and Social Sciences

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The Perceived Usefulness and Ease of Use on Virtual Volunteerism among Youths in Malaysia: A Case Study of Yayasan AFS Antarabudaya Malaysia

Open access

Nurliyana Kamilah Khairul Anuar, Farah Hazween Amanah, Muhammad Azril Izuan Ramlan, Mohd Nur Najmi Nuji, Nurul Aishah Ab Raman, R. Nanthakumar

Pages 2168-2176 Received: 06 Apr, 2023 Revised: 10 May, 2023 Published Online: 13 Jun, 2023

http://dx.doi.org/10.46886/IJARBSS/v13-i6/9011
This research paper examines the perceived usefulness and ease of use of virtual volunteering through online platforms. The study collected data from 200 participants to explore their attitudes and perceptions towards virtual volunteering. The findings indicate that the majority of respondents perceived online platforms as highly useful for volunteering activities. They strongly agreed that virtual volunteering provided a good way for volunteers and NGOs to engage in meaningful activities, and they recognized the cost-efficiency and time-efficiency of virtual volunteering. Additionally, respondents expressed positive attitudes towards the ease of use of online platforms for volunteering. They found sharing volunteering information, carrying out volunteering activities, and communicating with other volunteers to be straightforward and convenient through online platforms. Overall, the study highlights the potential of virtual volunteering to expand volunteer engagement and provide flexible opportunities for individuals to contribute to social causes. These findings contribute to the existing literature on virtual volunteering and emphasize the importance of online platforms in facilitating efficient and accessible volunteering experiences.
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