When the global COVID-19 pandemic strikes, the whole nation shakes! The pandemic has increased preexisting issues and created a slew of new ones for employees commencing new professions. Onboarding is a systematic and comprehensive strategy for acclimating a new hire to a company's culture - physically and mentally. The pandemic is affecting onboarding activities and has driven the system to improvise in accordance with the new norm. This paper's goal is to explore the body of literature on onboarding, the practices and future directions after the global Covid19 pandemic. Applying the narrative review approach, 16 articles that were traced via Scopus and Google Scholar databases were examined through the PRISMA method for this paper. The review of the previous literature resulted in three (3) key components: onboarding before the pandemic, the transition during the pandemic and the challenges of transition. For future research, further study should be conducted to explore a wider range of research concerns, to take into account a wider range of perspectives, and to learn more about the onboarding activities that might change prior to the pandemic.
Bradt, G. B., & Vonnegut, M. (2009). Onboarding: How to get your new employees up to speed in half the time. Hoboken, NJ: John Wiley & Sons
Bauer, T. N. (2010). Onboarding new employees: Maximizing success. SHRM foundation’s effective practice guideline series. USA: SHRM Foundation.
Becker, K., & Bish, A. (2021). A framework for understanding the role of unlearning in
onboarding. Human Resource Management Review, 31(1).
https://doi.org/10.1016/j.hrmr.2019.100730
Bhakta, K., & Medina, M. S. (2020). Preboarding, Orientation, and Onboarding of New Pharmacy Faculty During a Global Pandemic. American Journal of Pharmaceutical Education, 85(3), 8510. https://doi.org/10.5688/ajpe8510
Britto, R., Cruzes, D. S., Smite, D., & Sablis, A. (2017). Onboarding software developers and teams in three globally distributed legacy projects: A multi-case study. Journal of Software: Evolution and Process, 30. https://doi.org/10.1002/smr.1921
Buchan, J., MacDonell, S. G., & Yang, J. (2019). Effective team onboarding in Agile software development: techniques and goals. 2019 ACM/IEEE International Symposium on Empirical Software Engineering and Measurement (ESEM). 2019 ACM/IEEE International Symposium on Empirical Software Engineering and Measurement (ESEM). https://doi.org/10.1109/esem.2019.8870189
Chhabra, N. L., & Mishra, A. (2008). Talent Management and Employer Branding?: Retention Battle Strategies. Management, VII(11).
https://www.iupindia.in/1108/IJMR_Talent_Management_50.html
Chillakuri, B. (2020). Understanding Generation Z expectations for effective onboarding. Journal of Organizational Change Management, 33(7), 1277–1296.
https://doi.org/10.1108/jocm-02-2020-0058
Collaborative, H. (n.d.). Why Onboarding is Critical in Talent Acquisition | HR Collaborative. Retrieved September 26, 2022, from https://hrcollaborative.com/2018/02/why-onboarding-is-critical-in-talent-acquisition/
Craft, A. R., Heilman, K., & Fischer, C. (2021). Onboarding and Training a New Electronic Resources Librarian During the COVID-19 Pandemic: A Reflection. Serials Review, 47(3–4), 262–266. https://doi.org/10.1080/00987913.2022.2044579
Czopek, M., & Kazusek, M. (2021). Remote recruitment and onboarding of public administration employees during the COVID-19 pandemic. Informatyka Ekonomiczna, 2021(4), 60–69. https://doi.org/10.15611/ie.2021.1.03
Downes MJ, Brennan ML, Williams HC, et al. Development of a critical appraisal tool to assess the quality of crosssectional studies (AXIS). BMJ Open 2016;6:e011458.
doi:10.1136/bmjopen-2016- 011458
Hill, E. J., Miller, B. C., Weiner, S. P., and Colihan, J. (1998). Influences of the virtual office on aspects of work and work/life balance. Personnel psychology, vol. 51, no. 3, pp. 667–683, 1998.
Ekhsan, M., Sudiro, A., Mugiono, M., & Hussein, A. (2021). Exploring the Relationship between Employer Branding and Talent Management to Employee Retention: Literature Review. https://doi.org/10.4108/eai.17-7-2020.2303000
Elsevier. (2020). About Scopus. https://www.elsevier.com/en-xs/solutions/scopus
Fletcher, L. M., Grandy, R., Thurman, F., & Whitney, R. (2022). Pandemic Transitions: The Impact of COVID 19 on Hiring and Onboarding in Academic Libraries.
Gregory, P., Strode, D. E., AlQaisi, R., Sharp, H., & Barroca, L. (2020). Onboarding: How Newcomers Integrate into an Agile Project Team. In Lecture Notes in Business Information Processing (pp. 20–36). Springer International Publishing. https://doi.org/10.1007/978-3-030-49392-9_2
Goodermote, C. (2020). Remote onboarding and training of new program coordinators into the medical education office during Covid-19 social distance quarantine: process and recommendations. Journal of Community Hospital Internal Medicine Perspectives, 10(5), 399–401. https://doi.org/10.1080/20009666.2020.1796055
Jeske, D., & Olson, D. (2021). Onboarding new hires: recognising mutual learning opportunities. Journal of Work-Applied Management, 14(1), 63–76. https://doi.org/10.1108/jwam-04-2021-0036
Jeske, D., & Olson, D. (2022a). Onboarding new hires: recognising mutual learning opportunities. Journal of Work-Applied Management, 14(1), 63–76. https://doi.org/10.1108/JWAM-04-2021-0036
Jeske, D., & Olson, D. (2022b). Onboarding new hires: recognising mutual learning opportunities. Journal of Work-Applied Management, 14(1), 63–76. https://doi.org/10.1108/JWAM-04-2021-0036
Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., Antes, G., Atkins, D., Barbour, V., Barrowman, N., Berlin, J., & Clark, J. (2014). Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. Revista Espanola de Nutricion Humana y Dietetica, 18(3), 172-181.
Morrison, L. (2021). Virtual Improvement: Advising and Onboarding During a Pandemic. In Honors in Practice (Vol. 17).
Mukherjee, B. (2009). Do open?access journals in library and information science have any
scholarly impact? A bibliometric study of selected open?access journals using Google
Scholar. Journal of the American society for information science and technology, 60(3),
581-594.
Mulholland, B. (2022). Why Google’s Onboarding Process Works 25% Better Than Everyone Else’s. Process St. https://www.process.st/onboarding-process/
Narayansany, K., & Isa, R. M. (2021). The Relationships between Onboarding Program and Newcomers’ Turnover Intention: The Role of Organizational Identification as Mediator. Jurnal Pengurusan, 63, 3–17. https://doi.org/10.17576/pengurusan-2021-63-01
Peter, B., & Bos, V. (2017). How to Build an Onboarding Plan for a New Hire. 1–5. https://www.inc.com/guides/2010/04/building-an-onboarding-plan.html
Pillai, P. R. (2008). Influence Of HRD Climate On The Learning Orientation Of Bank Employees. The Indian Journal of Industrial Relations, 43(3), 406–418. http://search.proquest.com/docview/758122562?accountid=28889%5Cnhttp://zh9bf5sp6t.search.serialssolutions.com/?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&rfr_id=info:sid/ProQ:socabsshell&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.j
Rockwood, K. (2020). How to Create an Effective Onboarding Program. SHRM. https://www.shrm.org/hr-today/news/hr-magazine/summer2020/pages/creating-an-effective-onboarding-program.aspx
Rodeghero, P., Zimmermann, T., Houck, B., & Ford, D. (2021). Please Turn Your Cameras On: Remote Onboarding of Software Developers during a Pandemic.
Roy Maurer, & Maurer, R. (2018). New Employee Onboarding Guide. Society for Human Resource Management. https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/new-employee-onboarding-guide.aspx
Sani, K. F., Adisa, T. A., Adekoya, O. D., Oruh, E. S. (2023). Digital onboarding and employee outcomes: empirical evidence from the UK, Management Decision, 61 (3), pp. 637-654. DOI: 10.1108/MD-11-2021-1528
Saputra, R., & Rahmatika, T. (2021). Talent Onboarding Process Practices in Popular Indonesian Companies. Nusantara Journal of Current Economics and Business Ventures, 2, 66–73. https://lekantara.com/journal/index.php/njeb/article/view/40/34
Scott, C. P. R., Dieguez, T. A., Deepak, P., Gu, S., & Wildman, J. L. (2022). Onboarding during COVID-19. Organizational Dynamics, 51(2), 100828.
https://doi.org/10.1016/j.orgdyn.2021.100828
Shahane, R., & Fernandes, M. (2022). To Study the Training Program Implemented by the Housekeeping Department for Onboarding. In Atithya (Vol. 7).
Shufiitinsky, A., & Cox, R. (2019). Losing talent on day one: Onboarding millennial employees in health care organizations. Organization Development Journal, 37(4), 33–51.https://www-scopus-com.ezadmin.upm.edu.my/record/display.uri?origin=recordpage&zone=relatedDocuments&eid=2-s2.0-85078322715&citeCnt=0&noHighlight=false&sort=r-f&src=s&mltEid=2-s2.0-85127072490&mltType=ref&mltAll=t&imp=t&sid=f9aa79491429ea2acbe1d9840445898
Sireesha, P., & Ganapavarapu, L. K. (2014). Talent management: A critical review. Human Resource Management Review, 16(9), 50–54.
https://doi.org/10.1016/j.hrmr.2006.03.001
Strategic Human Resource Management. https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/dont-underestimate-the-importance-of-effective-onboarding.aspx
Stoiber, C., Grassinger, F., Pohl, M., Stitz, H., Streit, M., & Aigner, W. (2019). Visualization Onboarding: Learning How to Read and Use Visualizations. Center for Open Science. https://doi.org/10.31219/osf.io/c38ab
Varshney, D. (2022). Understanding Virtual Employee Onboarding (VEO): The New Normal and beyond. Emirati Journal of Business, Economics and Social Studies, 1(1). https://doi.org/10.54878/ejbess.171
Wuen, C. H., Ibrahim, F., & Ringim, K. J. (2020). The Impact of Human Resource Management Practices on SMEs Performance: An Exploratory Study in Brunei Darussalam. International Journal of Asian Business and Information Management, 11(2), 68–87. doi:10.4018/IJABIM.2020040105
Woo, D., Endacott, C. G., & Myers, K. K. (2023). Navigating Water Cooler Talks Without the Water Cooler: Uncertainty and Information Seeking During Remote
Socialization. Management Communication Quarterly, 37(2), 251–280. https://doi.org/10.1177/08933189221105916
Yarbrough, J. W., Salazar, R. L. (2023). Virtual onboarding and socialization, an exploration of employee discussions and experiences. Corporate Communications. DOI: 10.1108/CCIJ-12-2022-0158