International Journal of Academic Research in Business and Social Sciences

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Competency of Cooperative Board Members: An Empirical Study in Malaysia

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Nur Yazira Hamsan, Nor Irzaq Nor Hamid, Azianti Ismail, Adila Hashim, Siti Nuraini Abu Bakar, Norfaezah Mahmood, Rosmalina Che Yakzam

Pages 1598-1607 Received: 13 Jun, 2023 Revised: 17 Jul, 2023 Published Online: 20 Aug, 2023

http://dx.doi.org/10.46886/IJARBSS/v13-i8/8693
Competency is the ability of a person to perform or carry out a task properly. Co-operative Board Members (CBM) need to have a specific set of competencies in order to perform their duties and responsibilities. This quantitative study aimed to analyse CBM’s current level of competency and competency gaps based on 44 basic competency items. This research involved 420 respondents who were also CBM that held the positions of Chairmen, Secretaries, and Treasurers. Data for the study were collected using questionnaires and analysed using Rasch Measurement Model. Results of the study revealed that majority or 211 CBM (50.2%) had a high competency level, 170 CBM (40.5%) had a moderate competency level, and 39 CBM (9.3%) had a low competency level. In terms of competency gaps analysis, CBM felt that it was difficult to perform the 26 competency items. As a conclusion, it is crucial to provide focused training programmes for CBM to improve their performance and competency level.
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