International Journal of Academic Research in Business and Social Sciences

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Job Satisfaction among Employees Who Take a Role as Caregivers of People with Disability and the Impact to Human Resource Development

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Segufta Yasmi Binti Abdul Rahman, Nor Wahiza Abd. Wahat, Nur Aira Abd Rahim, Mohamad Fazli Sabri

Pages 143-155 Received: 03 Jun, 2023 Revised: 05 Jul, 2023 Published Online: 07 Aug, 2023

http://dx.doi.org/10.46886/IJARBSS/v13-i8/8586
Employees who take a role as caregivers of people with disabilities have a different life than employees without people with disabilities. There is a great deal of pressure and burden in meeting the needs of people with disabilities. Common issues faced by these employees are financial problems, inappropriate caregivers preparedness, and mental health problems. As a result, these employees will respond negatively to their work, such as by coming late to work, absenteeism, decreased productivity, and finally, some of them will have to make the decision to quit. The response to their work shows how they feel about their work as it affected the level of job satisfaction. This is an emphasis on determining what factors influence job satisfaction. Addressing the level of job satisfaction is an important way for organizations to be aware of what their employees have faced, as we generally know that employees are an asset to the organization. Employees are key to the success and growth of the organization. When such a situation happens, as an efficient organization, aggressive steps need to be taken to avoid this, which will further worsen the threat to the stability of the organization. This concept paper is designed to investigate the issues regarding job satisfaction among employees as caregivers of people with disabilities in the workplace and the impact on the human resource development field.
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