The work-life balance has been debated periodically from time to time by various scholars around the globe. The ABC and Co especially in ABC HQ have faced this issue since the nature of work demands commitment and sacrifice towards the accomplishment of the mission and objectives. This study is to examine the work-life balance among ABC HQ personnel toward job satisfaction. The study focuses on three factors as independent variables which are Working Environment, Personal Life, and Rewards and Recognition, meanwhile, Job Satisfaction is a dependent variable.
A quantitative approach was applied to this study with data collected from questionnaires. The survey was distributed into ‘Google Forms’ and 300 questionnaires over 205 targeted were successfully returned as raw data. The participants involved in this study were ABC HQ personnel from various levels. The demographic data of the respondents represent descriptive statistical analysis, and the findings of the research hypotheses represent statistical analysis.
This study will help the ABC HQ to identify job satisfaction among their personnel and enable the leadership to take proactive actions addressing the issues. For policymakers, it will provide insight to the top management on the importance of work-life balance, which is interrelated with the personnel's performance. This study also will be a source of reference for other similar services of the similarities in organizational design between the Malaysian Armed Forces. For the academician, the research conducted will examine Herzberg's Two Factors Theory and contribute several data and references for further study, especially for military students.
Finally, the findings revealed that there is a positive relationship between Working Environment, Personal Life, and Rewards and Recognition with Job Satisfaction. All the independent variables have a strong significant value of (p<0.05) which supported the hypothesis of this study.
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