There is a considerable signal from empirical studies that many factors influence firm performance. This conceptual paper aims to examine the effects of two key TICs variables manufacturing capability and networking capacity as well as digital capability, on the performance of manufacturing SMEs operating in India. The conceptual framework was developed after a systematic review of past literature. The present paper found the important influence of the study’s variables on firm performance. Furthermore, the study provided some understanding of how manufacturing capability, networking capability and digital capability affect SMEs' performance in India. These independent variables are important in influencing Manufacturing SMEs' firm performance. The paper emphasizes the critical value of manufacturing capability, networking capability and digital capability for SME owners/managers consideration when acting on behalf of their company; failing which the SMEs could experience poor performance. Resource-Based View (RBV) theory and Dynamic Capability Theory (DCT) theories were used to underline the conceptual framework. In addition, some implications of this conceptual model for theory and practice are addressed.
Abbas, J., Raza, S., Nurunnabi, M., Minai, M. S., & Bano, S. (2019). The impact of entrepreneurial business networks on firms’ performance through a mediating role of dynamic capabilities. Sustainability (Switzerland), 11(11).
https://doi.org/10.3390/su11113006
Alves, G. M., Sousa, B. M., & Machado, A. (2020). The role of digital marketing and online relationship quality in social tourism: A tourism for all case study. In Digital marketing strategies for tourism, hospitality, and airline industries (pp. 49-70). IGI Global.
Anand, B. N., & Khanna, T. (2000). Do firms learn to create value? The case of alliances. Strategic management journal, 21(3), 295-315.
Anwar, M., & Shah, S. Z. A. (2021). Entrepreneurial orientation and generic competitive strategies for emerging SMEs: Financial and nonfinancial performance perspective. Journal of Public Affairs, 21(1). https://doi.org/10.1002/PA.2125
Ara Shaikh, A., Vidyapeeth, B., Ali Syed, A., Zafar Shaikh, M., & Bhagubhai Mafatlal Polytechnic, S. (2021). A TWO-DECADE LITERATURE REVIEW ON CHALLENGES FACED BY SMES IN TECHNOLOGY ADOPTION. In Academy of Marketing Studies Journal (Vol. 25, Issue 3). https://ssrn.com/abstract=3823849
Arasti, M., Garousi Mokhtarzadeh, N., & Jafarpanah, I. (2021). Networking capability: a systematic review of literature and future research agenda. In Journal of Business and Industrial Marketing (Vol. 37, Issue 1, pp. 160–179). Emerald Group Holdings Ltd. https://doi.org/10.1108/JBIM-06-2020-0273
Arokodare, M. A., & Asikhia, O. U. (2020). Strategic agility: Achieving superior organizational performance through strategic foresight. Global Journal of Management and Business Research, 20(3), 7–16.
Avci, U., Madanoglu, M., & Okumus, F. (2011). Strategic orientation and performance of tourism firms: Evidence from a developing country. Tourism Management, 32(1), 147–157. https://doi.org/10.1016/j.tourman.2010.01.017
Baierle, I. C., Benitez, G. B., Nara, E. O. B., Schaefer, J. L., & Sellitto, M. A. (2020). Influence of open innovation variables on the competitive edge of small and medium enterprises. Journal of Open Innovation: Technology, Market, and Complexity, 6(4), 179.
Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108
Barney, J. B. (1986). Strategic Factor Markets: Expectations, Luck, and Business Strategy. Management Science, 32(10), 1231–1241. https://doi.org/10.1287/MNSC.32.10.1231
Barney, J., & Hesterly, W. (2015). Strategic management and competitive advantage: Concepts and cases. http://103.227.140.9/handle/123456789/16972
Brown, L. D., & Caylor, M. L. (2009). Corporate governance and firm operating performance. Review of Quantitative Finance and Accounting, 32(2), 129–144. https://doi.org/10.1007/S11156-007-0082-3
Burt, R. S., & Soda, G. (2021). Network Capabilities: Brokerage as a Bridge Between Network Theory and the Resource-Based View of the Firm. Journal of Management, 47(7), 1698–1719. https://doi.org/10.1177/0149206320988764
Cenamor, J., Parida, V., & Wincent, J. (2019). How entrepreneurial SMEs compete through digital platforms: The roles of digital platform capability, network capability and ambidexterity. Journal of Business Research, 100, 196-206.
Chakraborty, D., Chaisse, J., & Pahari, S. (2020). Global auto industry and product standards: A critical review of India’s economic and regulatory experience. Journal of International Trade Law and Policy, 19(1), 8–35. https://doi.org/10.1108/JITLP-10-2019-0063/FULL/HTML
Chan, L. L. M., Shaffer, M. A., & Snape, E. (2004). In search of sustained competitive advantage: The impact of organizational culture, competitive strategy and human resource management practices on firm performance. International Journal of Human Resource Management, 15(1), 17–35. https://doi.org/10.1080/0958519032000157320
Chavez, R., Yu, W., Jacobs, M. A., & Feng, M. (2017). Manufacturing capability and organizational performance: The role of entrepreneurial orientation. International Journal of Production Economics, 184, 33-46.
Chowdhury, D. (2020). Small and Medium Manufacturing Enterprises (SMEs) and Knowledge-Base: South Asian Experience. Journal of Entrepreneurship and Management, 9(2), 29-42.
Cleveland, J. N., Murphy, K. R., & Williams, R. E. (1989). Multiple uses of performance appraisal: Prevalence and correlates. Journal of applied psychology, 74(1), 130.
Clulow, V., Gerstman, J., & Barry, C. (2003). The resource?based view and sustainable competitive advantage: the case of a financial services firm. Journal of European Industrial Training, 27(5), 220–232.
Corbett, L. M., & Claridge, G. S. (2002). Key manufacturing capability elements and business performance. International Journal of Production Research, 40(1), 109–131. https://doi.org/10.1080/00207540110073091
Darus, F. M., Salleh, N. A. A., & Ariffin, A. F. M. (2018). Android malware detection using machine learning on image patterns. 2018 Cyber Resilience Conference (CRC), 1–2.
Dutta, G., Kumar, R., Sindhwani, R., & Singh, R. K. (2020). Digital transformation priorities of India’s discrete manufacturing SMEs – a conceptual study in perspective of Industry 4.0. Competitiveness Review, 289–314. https://doi.org/10.1108/CR-03-2019-0031/FULL/HTML
Fernando, Y., Jabbour, C. J. C., & Wah, W. X. (2019). Pursuing green growth in technology firms through the connections between environmental innovation and sustainable business performance: does service capability matter? Resources, Conservation and Recycling, 141, 8-20.
Ferreira, J. J. M., Fernandes, C. I., & Ferreira, F. A. F. (2019). To be or not to be digital, that is the question: Firm innovation and performance. Journal of Business Research, 101, 583–590. https://doi.org/10.1016/J.JBUSRES.2018.11.013
Fink, L., & Neumann, S. (2009). Taking the High Road to Web Services Implementation: An Exploratory Investigation of the Organizational Impacts. Data Base for Advances in Information Systems, 40(3), 84–108. https://doi.org/10.1145/1592401.1592408
Ganguly, S. (2021). Informality and structural change: evidence from microenterprises in India’s unorganised manufacturing sector. Journal of Small Business and Enterprise Development, 28(1), 22–44. https://doi.org/10.1108/JSBED-11-2019-0377/FULL/HTML
Garzoni, A., De Turi, I., Secundo, G., & Del Vecchio, P. (2020). Fostering digital transformation of SMEs: a four levels approach. Management Decision https://www.emerald.com/insight/content/doi/10.1108/MD-07-2019-0939/full/html
Gomez, L. E., & Bernet, P. (2019). Diversity improves performance and outcomes. Journal of the National Medical Association, 111(4), 383-392. Elsevier.https://doi.org/10.1016/j.jnma.2019.01.006
Gupta, A. K., & Gupta, N. (2019). Innovation and Culture as a Dynamic Capability for Firm Performance: A Study from Emerging Markets. Global Journal of Flexible Systems Management, 20(4), 323–336. https://doi.org/10.1007/s40171-019-00218-5
Gupta, A., & Singh, R. K. (2020). Managing operations by a logistics company for sustainable service quality: Indian perspective. Management of Environmental Quality: An International Journal, 31(5), 1309–1327. https://doi.org/10.1108/MEQ-11-2019-0246/FULL/HTML
Gupta, H., Kumar Barua, M., Mukesh, &, & Barua, K. (2017). A novel hybrid multi-criteria method for supplier selection among SMEs on the basis of innovation ability. Taylor & Francis, 21(3), 201–223. https://doi.org/10.1080/13675567.2017.1382457
Gupta, M., & George, J. F. (2016). Toward the development of a big data analytics capability. Information & Management, 53(8), 1049–1064. https://doi.org/10.1016/J.IM.2016.07.004
Gupta, M., & Shri, C. (2018). Developing a Conceptual Framework for Performance Evaluation of Corrugated Packaging Firms in India. Journal of Packaging Technology and Research, 2(1), 45–60. https://doi.org/10.1007/s41783-018-0028-3
Halawi, L. A., Aronson, J. E., Mccarthy, R. V, Halawi, L. A., Aronson, J. E., & Mccarthy, &. (2005). Resource-based view of knowledge management for competitive advantage. Commons.Erau.Edu, 3(2). https://commons.erau.edu/publication/319/
Hayes, A. F., & Preacher, K. J. (2014). Expert Tutorial Statistical mediation analysis with a multicategorical independent variable. British Journal of Mathematical and Statistical Psychology, 67, 451–470. https://doi.org/10.1111/bmsp.12028
Hilmersson, F. P., & Hilmersson, M. (2021). Networking to accelerate the pace of SME innovations. Journal of Innovation and Knowledge, 6(1), 43–49. https://doi.org/10.1016/j.jik.2020.10.001
de Sousa Jabbour, A. B. L., Ndubisi, N. O., & Seles, B. M. R. P. (2020). Sustainable development in Asian manufacturing SMEs: Progress and directions. International Journal of Production Economics, 225, 107567.
Jia, C., Tang, X., & Kan, Z. (2020). Does the nation innovation system in China support the sustainability of small and medium enterprises (SMEs) innovation? Sustainability, 12(6), 2562. Mdpi.Com. https://doi.org/10.3390/su12062562
Khan, M., Jang, A., Hamid, A., & Shams, S. A. (2020). Language Hybridization in Advertisements of Banks in Pakistan. European Online Journal of Natural and Social Sciences, 9(2), 443–454. http://www.european-science.com
Khin, S., & Ho, T. C. (2018). Digital technology, digital capability and organizational performance: A mediating role of digital innovation. International Journal of Innovation Science, 11(2), 177-195. https://www.emerald.com/insight/content/doi/10.1108/IJIS-08-2018-0083/full/html
Kim, M. K., Park, J. H., & Paik, J. H. (2018). Factors influencing innovation capability of small and medium-sized enterprises in Korean manufacturing sector: Facilitators, barriers and moderators. International Journal of Technology Management, 76(3-4), 214-235. https://www.inderscienceonline.com/doi/abs/10.1504/IJTM.2018.091286
Kook, S. H., Kim, K. H., & Lee, C. (2017). Dynamic technological diversification and its impact on firms’ performance An empirical analysis of Korean IT firms. Sustainability (Switzerland), 9(7). https://doi.org/10.3390/su9071239
Kumar, V., Kumar, U., & Persaud, A. (1999). Building technological capability through importing technology: The case of Indonesian manufacturing industry. Journal of Technology Transfer, 24(1), 81–96. https://doi.org/10.1023/A:1007728921126
Naradda Gamage, S. K., Ekanayake, E. M. S., Abeyrathne, G. A. K. N. J., Prasanna, R. P. I. R., Jayasundara, J. M. S. B., & Rajapakshe, P. S. K. (2020). A review of global challenges and survival strategies of small and medium enterprises (SMEs). Economies, 8(4), 79.
Mdpi.Com. https://doi.org/10.3390/economies8040079
Kumari, R. (2018). India’s digital transformation: Driving MSME growth. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3159128
Kuwahara, S., Yoshino, N., Sagara, M., & Taghizadeh-Hesary, F. (2019). Establishment of the credit risk database: Concrete use to evaluate the creditworthiness of SMEs. Unlocking SME Finance in Asia: Roles of Credit Rating and Credit Guarantee Schemes, 89–111. https://doi.org/10.4324/9780429401060-5
Lavie, D. (2006). The competitive advantage of interconnected firms: An extension of the resource-based view. Academy of Management Review, 31(3), 638–658. https://doi.org/10.5465/AMR.2006.21318922
Lei, H., Gui, L., & Le, P. B. (2021). Linking transformational leadership and frugal innovation: the mediating role of tacit and explicit knowledge sharing. Journal of Knowledge Management, 25(7), 1832-1852.
https://www.emerald.com/insight/content/doi/10.1108/JKM-04-2020-0247/full/html
Leung, S., & Lee, W. B. (2004). Strategic manufacturing capability pursuance: A conceptual framework. In Benchmarking (Vol. 11, Issue 2, pp. 156–174).
https://doi.org/10.1108/14635770410532598
Lin, F. J., & Lin, Y. H. (2016). The effect of network relationship on the performance of SMEs. Journal of Business Research, 69(5), 1780-1784.
https://www.sciencedirect.com/science/article/pii/S0148296315004786
Linder, C. (2019). Customer orientation and operations: The role of manufacturing capabilities in small- and medium-sized enterprises. International Journal of Production Economics, 216, 105–117. https://doi.org/10.1016/j.ijpe.2019.04.030
Lingyan, M., Qamruzzaman, M., & Adow, A. H. E. (2021). Technological adaption and open innovation in smes: A strategic assessment for women-owned smes sustainability in bangladesh. Sustainability (Switzerland), 13(5), 1–23. https://doi.org/10.3390/su13052942
Liu, H. M., & Yang, H. F. (2020). Network resource meets organizational agility: Creating an idiosyncratic competitive advantage for SMEs. Management Decision, 58(1), 58–75. https://doi.org/10.1108/MD-10-2017-1061
Mehrotra, S., Mohanty, B., & Sharma, T. (2021). Do Board Quality and Promoters’ Holdings Affect Firm Performance? Evidence from Small and Medium-sized Enterprises. FIIB Business Review. https://doi.org/10.1177/2319714520980286
Miller, D., & Breton-Miller, I. Le. (2005). Managing for the long run: Lessons in competitive advantage from great family businesses.
Mitra, N. (2021). Impact of strategic management, corporate social responsibility on firm performance in the post mandate period: evidence from India. International Journal of Corporate Social Responsibility, 6(1). https://doi.org/10.1186/s40991-020-00052-4
Mitrega, M., Forkmann, S., Zaefarian, G., & Henneberg, S. C. (2017). Networking capability in supplier relationships and its impact on product innovation and firm performance. International Journal of Operations and Production Management, 37(5), 577–606. https://doi.org/10.1108/IJOPM-11-2014-0517
Mokhtarzadeh, N. G., Mahdiraji, H. A., Jafarpanah, I., Jafari-Sadeghi, V., & Cardinali, S. (2020). Investigating the impact of networking capability on firm innovation performance: using the resource-action-performance framework. Journal of Intellectual Capital, 21(6), 1009–1034. https://doi.org/10.1108/JIC-01-2020-0005
Molina, A., Rodriguez, C. A., Ahuett, H., Cortes, J. A., Ramírez, M., Jiménez, G., & Martinez, S. (2005). Next-generation manufacturing systems: Key research issues in developing and integrating reconfigurable and intelligent machines. International Journal of Computer Integrated Manufacturing, 18(7), 525–536.
https://doi.org/10.1080/09511920500069622
Mubarak Rahman P., & Kavida, V. (2018). Factors Determining the Innovation Types of Manufacturing SMEs in India. Asia-Pacific Journal of Management Research and Innovation, 14(3–4), 94–110. https://doi.org/10.1177/2319510x18817647
Munir, S., Abdul Rasid, S. Z., Aamir, M., Jamil, F., & Ahmed, I. (2022). Big data analytics capabilities and innovation effect of dynamic capabilities, organizational culture and role of management accountants. Foresight. https://doi.org/10.1108/FS-08-2021-0161/FULL/HTML
Nakos, G., Dimitratos, P., & Elbanna, S. (2019). The mediating role of alliances in the international market orientation-performance relationship of SMEs. International Business Review, 28(3), 603-612. https://www.sciencedirect.com/science/article/pii/S0969593117307503
Nasiri, M., Saunila, M., Ukko, J., Rantala, T., & Rantanen, H. (2020). Shaping Digital Innovation Via Digital-related Capabilities. Information Systems Frontiers. https://doi.org/10.1007/s10796-020-10089-2
Ndubisi, N. O., Zhai, X. A., & Lai, K. H. (2021). Small and medium manufacturing enterprises and Asia's sustainable economic development. International Journal of Production Economics, 233, 107971. https://www.sciencedirect.com/science/article/pii/S0925527320303212
Nurcahyo, R., & Wibowo, A. D. (2015). Manufacturing capability, manufacturing strategy and performance of Indonesia automotive component manufacturer. Procedia Cirp, 26, 653–657.
Othman, R., Arshad, R., Aris, N. A., & Arif, S. M. M. (2015). Organizational resources and sustained competitive advantage of cooperative organizations in Malaysia. Procedia-Social and Behavioral Sciences, 170, 120-127.
Parida, V., Pesamaa, O., Wincent, J., & Westerberg, M. (2017). Network capability, innovativeness, and performance: a multidimensional extension for entrepreneurship. Entrepreneurship and Regional Development, 29(1–2), 94–115. https://doi.org/10.1080/08985626.2016.1255434
Park, S. H., & Luo, Y. (2001). Guanxi and organizational dynamics: Organizational networking in Chinese firms. Strategic management journal, 22(5), 455-477. https://doi.org/10.1002/smj.167
Pawar, A., & Sangvikar, B. (2019). Understanding the SME: Role and Distribution in India. https://www.researchgate.net/publication/340225176
Phuyal, S., Bista, D., & Bista, R. (2020). Challenges, opportunities and future directions of smart manufacturing: a state of art review. Sustainable Futures, 2, 100023.
Pulicherla, K. K., Adapa, V., Ghosh, M., & Ingle, P. (2022). Current efforts on sustainable green growth in the manufacturing sector to complement “make in India” for making “self-reliant India”. Environmental Research, 206, 112263.
Rahim, F. B. T., & Zainuddin, Y. Bin. (2019). The impact of technological innovation capabilities on competitive advantage and firm performance in the automotive industry in Malaysia. AIP Conference Proceedings, 2059. https://doi.org/10.1063/1.5085973
Ravichandran, T. (2018). Exploring the relationships between IT competence, innovation capacity and organizational agility. Journal of Strategic Information Systems, 27(1), 22–42. https://doi.org/10.1016/j.jsis.2017.07.002
Ribau, C. P., Moreira, A. C., & Raposo, M. (2017). SMEs innovation capabilities and export performance: an entrepreneurial orientation view. In Journal of Business Economics and Management (Vol. 18, Issue 5, pp. 920–934). Taylor and Francis Inc. https://doi.org/10.3846/16111699.2017.1352534
Roberson, Q., Holmes, O., & Perry, J. L. (2017). Transforming research on diversity and firm performance: A dynamic capabilities perspective. Academy of Management Annals, 11(1), 189–216. https://doi.org/10.5465/ANNALS.2014.0019
Roth, A. V., & Van Der Velde, M. (1991). Operations as marketing: A competitive service strategy. Journal of Operations Management, 10(3), 303–328. https://doi.org/10.1016/0272-6963(91)90071-5
Rozaq, M. K. A., Riani, A. L., Harsono, M., & Setiawan, A. I. (2020). Exploring digital competing capability in the intention to adopt e-commerce (toward a conceptual model). International Journal of Trade and Global Markets, 13(2), 199–219. https://doi.org/10.1504/IJTGM.2020.106750
Sahi, G. K., Gupta, M. C., & Cheng, T. C. E. (2020). The effects of strategic orientation on operational ambidexterity: A study of indian SMEs in the industry 4.0 era. International Journal of Production Economics, 220. https://doi.org/10.1016/j.ijpe.2019.05.014
Sahoo, S. (2019). Quality management, innovation capability and firm performance: Empirical insights from Indian manufacturing SMEs. TQM Journal, 31(6), 1003–1027. https://doi.org/10.1108/TQM-04-2019-0092
Saputra, N., Sasanti, N., Alamsjah, F., & Sadeli, F. (2021). Strategic role of digital capability on business agility during COVID-19 era. Procedia Computer Science, 197, 326–335. https://doi.org/10.1016/j.procs.2021.12.147
Saunila, M. (2020). Innovation capability in SMEs: A systematic review of the literature. Journal of Innovation and Knowledge, 5(4), 260–265. https://doi.org/10.1016/j.jik.2019.11.002
Singh, and Singh - EPRA International Journal of Economic, & 2023. (2023). RELEVANCE OF HUMAN RESOURCE MANAGEMENT STRATEGIES TO MEET CHALLENGES OF RECENT BUSINESS SCENARIO: A REVIEW OF INDIAN MSME. Eprajournals.Net. https://doi.org/10.36713/epra2012
Singh, P., & Kaur, C. (2021). Factors determining financial constraint of SMEs: a study of unorganized manufacturing enterprises in India. Journal of Small Business and Entrepreneurship, 33(3), 269–287. https://doi.org/10.1080/08276331.2019.1641662
Sinha, N., & Dhall, N. (2020). Mediating effect of TQM on relationship between organisational culture and performance: evidence from Indian SMEs. In Total Quality Management and Business Excellence (Vol. 31, Issues 15–16, pp. 1841–1865). Routledge. https://doi.org/10.1080/14783363.2018.1511372
Skinner, W. (1969). Manufacturing-missing link in corporate strategy. http://pessoas.feb.unesp.br/vagner/files/2009/02/Aula-2_2010_Skinner-1969-HBR.pdf
Sminia, H., Ates, A., Paton, S., & Smith, M. (2019). High value manufacturing: Capability, appropriation, and governance. European Management Journal, 37(4), 516–528. https://doi.org/10.1016/J.EMJ.2018.11.004
Smriti, N., & Das, N. (2018). The impact of intellectual capital on firm performance: a study of Indian firms listed in COSPI. Journal of Intellectual Capital, 19(5), 935–964. https://doi.org/10.1108/JIC-11-2017-0156
Surya, B., Menne, F., Sabhan, H., Suriani, S., Abubakar, H., & Idris, M. (2021). Economic growth, increasing productivity of SMEs, and open innovation. Mdpi.Com. https://doi.org/10.3390/joitmc7010020
Tajvidi, R., & Karami, A. (2021). The effect of social media on firm performance. Computers in Human Behavior, 115. https://doi.org/10.1016/j.chb.2017.09.026
Taouab, O., & Issor, Z. (2019). Firm Performance: Definition and Measurement Models. European Scientific Journal ESJ, 15(1). https://doi.org/10.19044/esj.2019.v15n1p93
Teece, D. J. (2014). A dynamic capabilities-based entrepreneurial theory of the multinational enterprise. In Journal of International Business Studies (Vol. 45, Issue 1, pp. 8–37). https://doi.org/10.1057/jibs.2013.54
Teece, D. J., Pisano, G., & Shuen, A. (1997). DYNAMIC CAPABILITIES AND STRATEGIC MANAGEMENT. Strategic Management Journal, 18, 509–533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7
Tsai, W. (2001). Knowledge Transfer in Intraorganizational Networks: Effects of Network Position and Absorptive Capacity on Business Unit Innovation and Performance. Academy of Management Journal, 44(5), 996–1004. https://doi.org/10.5465/3069443
Umar, H., & Dikko, M. U. (2018). The effect of internal control on performance of commercial banks in Nigeria. International Journal of Management Research, 8(6), 13-32.
Ur Rehman, S., Bhatti, A., & Chaudhry, N. I. (2019). Mediating effect of innovative culture and organizational learning between leadership styles at third order and organizational performance in Malaysian SMEs. Journal of Global Entrepreneurship Research, 9(1). https://doi.org/10.1186/S40497-019-0159-1
Venkatesh, J., & Kumari, L. R. (2018). Effectiveness of R&D: Analysis Of Indian Msme’s With Specific Reference to Manufacturing Sector. International Journal of Innovative Research Explorer, 5, 24-35.
Vesalainen, J., & Hakala, H. (2014). Strategic capability architecture: The role of network capability. Industrial Marketing Management, 43(6), 938-950.
Walter, A., Auer, M., & Ritter, T. (2006). The impact of network capabilities and entrepreneurial orientation on university spin-off performance. Journal of business venturing, 21(4), 541-567.
Wang, X., Gu, Y., Ahmad, M., & Xue, C. (2022). The Impact of Digital Capability on Manufacturing Company Performance. Sustainability, 14(10), 6214. https://doi.org/10.3390/su14106214
Ward, P. T., Duray, R., Leong, G. K., & Sum, C. C. (1995). Business environment, operations strategy, and performance: an empirical study of Singapore manufacturers. Journal of operations management, 13(2), 99-115.
Wernerfelt, B. (1984). A resource?based view of the firm. Strategic Management Journal, 5(2), 171–180. https://doi.org/10.1002/SMJ.4250050207
Wheel Wright, S. C. (1984). Manufacturing strategy: Defining the missing link. Strategic Management Journal, 5(1), 77–91. https://doi.org/10.1002/SMJ.4250050106
Wright, P. M., Gardner, T. M., Moynihan, L. M., Park, H. J., Gerhart, B., & Delery, J. E. (2001). Measurement error in research on human resources and firm performance: Additional data and suggestions for future research. Personnel Psychology, 54(4), 875–901. https://doi.org/10.1111/J.1744-6570.2001.TB00235.X
Yang, Q., Liu, Y., Chen, T., & Tong, Y. (2019). Federated machine learning: Concept and applications. ACM Transactions on Intelligent Systems and Technology, 10(2). https://doi.org/10.1145/3298981
Yang, T., Xun, J., & Chong, W. K. (2022). Complementary resources and SME firm performance: the role of external readiness and E-commerce functionality. Industrial Management and Data Systems, 122(4), 1128–1151. https://doi.org/10.1108/IMDS-01-2022-0045/FULL/PDF
Yasa, N. N. K., Ekawati, N. W., & Rahmayanti, P. L. D. (2019). The role of digital innovation in mediating digital capability on business performance. European Journal of Management and Marketing Studies.
Yasiukovich, S., & Haddara, M. (2021). Social CRM in SMEs: A systematic literature review. Procedia Computer Science, 181, 535-544.
Yee, R. W., Yeung, A. C., & Cheng, T. E. (2010). An empirical study of employee loyalty, service quality and firm performance in the service industry. International Journal of Production Economics, 124(1), 109-120.
Yoshino, N., & Taghizadeh-Hesary, F. (2019). Optimal credit guarantee ratio for small and medium-sized enterprises’ financing: Evidence from Asia. Economic Analysis and Policy, 62, 342-356.
Zacca, R., Dayan, M., & Ahrens, T. (2015). Impact of network capability on small business performance. Management Decision, 53(1), 2–23. https://doi.org/10.1108/MD-11-2013-0587
Zawislak, P. A., Fracasso, E. M., & Tello-Gamarra, J. (2018). Technological intensity and innovation capability in industrial firms. Innovation and Management Review, 15(2), 189–207. https://doi.org/10.1108/INMR-04-2018-012/FULL/HTML
Zhang, Q., Vonderembse, M. A., & Lim, J. S. (2003). Manufacturing flexibility: defining and analyzing relationships among competence, capability, and customer satisfaction. Journal of Operations Management, 21(2), 173-191.
Zhao, J., Cheung, W. M., & Young, R. I. M. (1999). A consistent manufacturing data model to support virtual enterprises. International Journal of Agile Management Systems, 1(3), 150–158. https://doi.org/10.1108/14654659910296517/FULL/HTML
