Industry 4.0 is a new era of technology that is transforming the way businesses operate and interact with their customers. The emerging technological landscape, characterized by automation and irreversible job market shifts, poses substantial challenges to labor markets and policymakers tasked with fostering relevant skills and employment opportunities. Drawing on the principles of Industry 4.0, this study investigates its implications for digital marketing and how businesses can harness these technologies to enhance their marketing strategies. Central to this exploration are key Industry 4.0 components, including the Internet of Things (IoT), Artificial Intelligence (AI), and Big Data analytics. By examining their influence on customer-business interactions and the novel avenues they open for digital marketers, this paper sheds light on the evolving marketing landscape.
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