In the aftermath of the pandemic, businesses have expedited their digitalization journey, focusing on sustainability as a fundamental tenet of their operations. This abstract delves into the vital need for seamlessly weaving fraud risk management into the tapestry of sustainable digital business operations during the post-pandemic era. As companies pivot towards digitized landscapes, their susceptibility to a gamut of fraudulent activities heightens. This abstract accentuates the significance of an all-encompassing strategy that aligns fraud risk management harmoniously with sustainable business paradigms. By amalgamating these two critical facets, enterprises can shield not only their financial interests but also proactively contribute to the greater societal and environmental good. Furthermore, this abstract casts light on the shifting panorama of fraud risks, spanning cyber incursions, identity usurpation, and online swindles, which surged amid the pandemic. It underscores that entrenching fraud resilience within digital strategies augments an organization's capacity to adeptly navigate unforeseen disruptions. The abstract also underscores the pivotal role played by technological catalysts like artificial intelligence, machine learning, and block chain in bolstering fraud detection and prevention mechanisms. Harnessing these tools not only enhances operational efficiency but also reinforces the credibility of sustainable practices. In summation, this abstract encapsulates the crux of assimilating fraud risk management into the nucleus of sustainable digital business operations. By adopting this symbiotic approach, businesses can adeptly manoeuvre the intricacies of the post-pandemic terrain while propelling their dedication to both fiscal prosperity and societal conscientiousness.
Alkaabi, A. K. A. S., Adaikalam, J., Karim, A. M., Hock, O. Y., & Hossain, M. I. (2020). Influence on Internal Control through Digitalization of Assets: A Study on Ministry of Interior, UAE. International Journal of Academic Research in Accounting, Finance and Management Sciences, 10 (1): 13-24.
Alkaabi, A. K. A. S., Karim, A. M., Hossain, M. I., Nasiruzzaman, M. (2019). Assets Digitalization: Exploration of Prospects with Better Control Implementation. International Journal of Academic Research in Business and Social Sciences, 9(5), 960–970.
Alshams, Y. A. A. B, Hock, O. Y., Karim, A. M, Hossain, M. I. (2019). Developing a Framework on Performance and Challenges of Strategic Management Information System: A Case study on Ministry of Interior, UAE. International Journal of Academic Research in Business and Social Sciences, 9(5), 633 – 646.
Alshamsi, H. S. A. A., Karim, A. M., Hossain, M. I. (2019) Effectiveness of Public Sector Financial Audit on Police Department of Abu Dhabi, UAE: Proposition of a Conceptual Framework. International Journal of Academic Research in Business and Social Sciences, 9(5), 647–659.
ACFE Insights(n.d.). An Overview of the Federal Trade Commission’s 2020 Consumer Reports. https://www.acfeinsights.com/acfe-insights/overview-federal-trade-commission-2020-consumer-reports
Ariful, M., Mazuwin, Hossain, M. I. (2023). Innovation in a post-pandemic landscape: leveraging the power of strategic wisdom, International Journal of Management Concepts and Philosophy (IJMCP). https://doi.org/10.1504/IJMCP.2023.10055544
Association of Certified Fraud Examiners. (2022). ACFE Report to the Nations | 2022 Global Fraud Study. Www.acfe.com. https://legacy.acfe.com/report-to-the-nations/2022/
Awasthi, R., Guliani, K. K., Khan, S. A., Vashishtha, A., Gill, M. S., Bhatt, A., Nagori, A., Gupta, A., Kumaraguru, P., & Sethi, T. (2022). VacSIM: Learning effective strategies for COVID-19 vaccine distribution using reinforcement learning. Intelligence-Based Medicine, 6, 100060. https://doi.org/10.1016/j.ibmed.2022.100060
Botha, J. G., Botha, D., & Leenen, L. (2023). An Analysis of Crypto Scams during the Covid-19 Pandemic: 2020-2022. International Conference on Cyber Warfare and Security, 18(1), 36–48. https://doi.org/10.34190/iccws.18.1.1087
Bughin, J., Hazan, E., Ramaswamy, S., Chui, M., Allas, T., Dahlstrom, P., & Henke, N. (2017). Artificial Intelligence The Next Digital Frontier?
https://www.mckinsey.com/~/media/McKinsey/Industries/Advanced%20Electronics/Our%20Insights/How%20artificial%20intelligence%20can%20deliver%20real%20value%20to%20companies/MGI-Artificial-Intelligence-Discussion-paper.ashx
Cheong, H., Lyons, A., Houghton, R., & Majumdar, A. (2023). Secondary Qualitative Research Methodology Using Online Data within the Context of Social Sciences. International Journal of Qualitative Methods, 22, 160940692311801-160940692311801. https://doi.org/10.1177/16094069231180160
Choudhury, P. (2020). Our Work-from-Anywhere Future. Harvard Business Review. https://hbr.org/2020/11/our-work-from-anywhere-future
FTC. (2022). Consumer Sentinel Network Data Book 2021. Federal Trade Commission. https://www.ftc.gov/reports/consumer-sentinel-network-data-book-2021
Cote, C. (2021). 4 Types of Data Analytics to Improve Decision-Making. Harvard Business School Online. https://online.hbs.edu/blog/post/types-of-data-analysis
WHO. (n.d.). Www.who.int. https://www.who.int/about/cyber-security
Davenport, T., & Kalakota, R. (2019). The potential for artificial intelligence in healthcare. Future Healthcare Journal, 6(2), 94–98. ncbi. https://doi.org/10.7861/futurehosp.6-2-94
Nasdaq. (2022). Digital Transformation in a Post-Pandemic Era. Nasdaq.com. https://www.nasdaq.com/articles/digital-transformation-in-a-post-pandemic-era
Elkhwesky, Z., Salem, I. E., Varmus, M., & Ramkissoon, H. (2022). Sustainable practices in hospitality pre and amid COVID ?19 pandemic: Looking back for moving forward post?COVID ?19. Sustainable Development, 30(5). https://doi.org/10.1002/sd.2304
FBI. (2016). Health Care Fraud | Federal Bureau of Investigation. Federal Bureau of Investigation. https://www.fbi.gov/investigate/white-collar-crime/health-care-fraud
George, T. (2023). What is Secondary Research? | Definition, Types, & Examples. Scribbr. https://www.scribbr.com/methodology/secondary-research/
IMF (n.d.). How Pandemic Accelerated Digital Transformation in Advanced Economies. https://www.imf.org/en/Blogs/Articles/2023/03/21/how-pandemic-accelerated-digital-transformation-in-advanced-economies
FBI. (2016). Health Care Fraud | Federal Bureau of Investigation. Federal Bureau of Investigation. https://www.fbi.gov/investigate/white-collar-crime/health-care-fraud
Fontes, C., Hohma, E., Corrigan, C. C., & Lutge, C. (2022). AI-powered public surveillance systems: why we (might) need them and how we want them. Technology in Society, 71, 102137. https://doi.org/10.1016/j.techsoc.2022.102137
ACFE (n.d.). Fraud Risk Management Guide. Www.acfe.com. Retrieved September 28, 2023, from https://acfe.com/fraud-resources/fraud-risk-tools---coso/fraud-risk-management-guide
Ghaffar Nia, N., Kaplanoglu, E., & Nasab, A. (2023). Evaluation of artificial intelligence techniques in disease diagnosis and prediction. Discover Artificial Intelligence, 3(1), 5. https://doi.org/10.1007/s44163-023-00049-5
Haleem, A., Javaid, M., Singh, R. P., & Suman, R. (2021). Telemedicine for healthcare: Capabilities, features, barriers, and applications. Sensors International, 2(2). https://doi.org/10.1016/j.sintl.2021.100117
Hossain, M. I., Alam, M. K., Johari, Z., Tasnim, M., Ferdaous, K. I., & Pal, T. (2023). Structural Modelling on Factors of Adopting FinTech Among Malaysian Millennials: Perceived COVID-19 Risk as Moderator. In Digital Natives as a Disruptive Force in Asian Businesses and Societies (pp. 134-156). IGI Global.
Hossain, M. I., Limon, N., Amin, M. T., & Asheq, A. S. (2018). Work Life Balance Trends: A Study on Malaysian GenerationY Bankers. IOSR Journal of Business and Management, 20 (9), 01-09.
Hossain, M. I., Maideen, M. B. H., Sharmin, N., & Islam, T. (2023). COVID-19 Repercussions on Bangladeshi On-Demand-Food Delivery, Restaurant, and Hotel Industry. International Journal of Innovation and Business Strategy (IJIBS), 18(1), 50-62.
Hossain, M. I., Maideen, M. B. H., Sharmin, N., & Islam, T. (2023). COVID-19 Repercussions on Bangladeshi On-Demand-Food Delivery, Restaurant, and Hotel Industry. International Journal of Innovation and Business Strategy (IJIBS), 18(1), 50-62.
Hossain, M. I., Ong, T. S., Tabash, M. I., & Teh, B. H. (2022). The panorama of corporate environmental sustainability and green values: evidence of Bangladesh. Environment, Development and Sustainability, 1-27.
Hossain, M. I., Ong, T. S., Tabash, M. I., Siow, M. L., & Said, R. M. (2022). Systematic literature review and future research directions: drivers of environmental sustainability practices in small and medium-sized enterprises. International Journal of Sustainable Economy, 14(3), 269-293.
Hossain, M. I., Polas, M. R. H., Rahman, M. M., Islam, T., & Jamadar, Y. (2020). An Exploration of COVID-19 Pandemic and its Consequences on FMCG Industry in Bangladesh. Journal of Management Info, 7(3), 145-155. https://doi.org/10.31580/jmi.v7i3.1484
Hossain, M. I., San, O. T., Ling, S. M., Said, R. M., & The, B. H. (2022). Nexus of Stakeholder Integration, Environmental Investment, Green Technology Adoption and Environmental Sustainability Practices: Evidence from Bangladesh Textile SMEs. Journal of Social Sciences and Humanities. 30 (1), 253 – 281. https://doi.org/10.47836/pjssh.30.1.14
Hossain, M. I., Teh, B. H., Tabash, M. I., Alam, M. N., & San Ong, T. (2022). Paradoxes on sustainable performance in Dhaka’s enterprising community: a moderated-mediation evidence from textile manufacturing SMEs. Journal of Enterprising Communities: People and Places in the Global Economy, (ahead-of-print).
Andersen, H. P. (2018). Sustainable Operations Management (SOM) Strategy and Management: An Introduction to Part I. Operations Management and Sustainability, 15–25. https://doi.org/10.1007/978-3-319-93212-5_2
Sanctionscanner (n.d). How Does AI-powered ID Verification Fight Digital Fraud? - Sanction Scanner. (n.d.). Sanctionscanner.com. https://sanctionscanner.com/blog/how-does-ai-powered-identity-verification-fight-digital-fraud-711
Jamadar, Y., Ong, T. S., Kamarudin, F., & Abdullah, A. A. (2022). Future firm performance, corporate governance, information asymmetry and insider trading–a systematic literature review using PRISMA. International Journal of Sustainable Economy, 14(3), 309-329.
Jamadar, Y., San, O. T., Abdullah, A. A. and Kamarudin, F. (2021). Earnings and discretionary accruals. Managerial and Decision Economics. Doi:
https://doi.org/10.1002/mde.3391
Javed, M., Hock, O. Y., & Asif, M. K., Hossain, M. I. (2020). Assessing the Impact of Emotional Intelligence on Job Satisfaction among Private School Teachers of Hyderabad, India. International Journal of Psychosocial Rehabilitation. 24(4). 5035-5045
Kshetri, N. (2015). Cybercrime and Cybersecurity Issues in the BRICS Economies. Journal of Global Information Technology Management, 18(4), 245–249.
https://doi.org/10.1080/1097198x.2015.1108093
Kumar, Y., Koul, A., Singla, R., & Ijaz, M. F. (2023). Artificial intelligence in disease diagnosis: a systematic literature review, synthesizing framework and future research agenda. Journal of ambient intelligence and humanized computing, 14(7), 8459–8486. https://doi.org/10.1007/s12652-021-03612-z
Kwekha-Rashid, A. S., Abduljabbar, H. N., & Alhayani, B. (2021). Coronavirus disease (COVID-19) cases analysis using machine-learning applications. Applied Nanoscience. https://doi.org/10.1007/s13204-021-01868-7
McAfee Labs COVID-19 Threats Report. (2020).
https://www.content.shi.com/SHIcom/ContentAttachmentImages/SharedResources/PDFs/McAfee/mcafee-072820-rp-quarterly-threats-july-2020.pdf
McKinsey & Company. (2020). COVID-19 digital transformation & technology | McKinsey. McKinsey & Company. https://www.mckinsey.com/capabilities/strategy-and-corporate-finance/our-insights/how-covid-19-has-pushed-companies-over-the-technology-tipping-point-and-transformed-business-forever
Mughairi, B. M. A, Hajri, H. A., Karim, A. M., Hossain, M. I. (2019). An Innovative Cyber Security based Approach for National Infrastructure Resiliency for Sultanate of Oman. International Journal of Academic Research in Business and Social Sciences, 9(3) 1180–1195.
Nakamoto, S. (2008). Bitcoin: a Peer-to-Peer Electronic Cash System. https://bitcoin.org/bitcoin.pdf
PwC (n.d.). Navigating the rising tide of uncertainty PwC’s 23rd Annual Global CEO Survey -Singapore Report. Retrieved May 4, 2023, from
https://www.pwc.com/sg/en/publications/assets/sg-ceo-survey-2020.pdf
Nur-Al-Ahad, M., Jamadar, Y., Latiff, A. R. A., Tabash, M. I., & Zaman, A. (2022, October). Effect of Islamic and Conventional Bonds on Firm's Performance: Evidence from Malaysia. In 2022 International Conference on Sustainable Islamic Business and Finance (SIBF) (pp. 108-116). IEEE.
Ong, T. S., Teh, B. H., Sim, G. K., Ng, S. H., & Hossain, M. I. (2022). Does Dysfunctional Behavior Matter When it comes to Audit Quality in Malaysia?. Asian Journal of Accounting and Governance, 1-13.
Indeed. (n.d.). Operational Efficiency: Definition and Examples. Indeed Career Guide. https://www.indeed.com/career-advice/career-development/operational-efficiencies
Parker, K., Horowitz, J. M., & Minkin, R. (2022). COVID-19 Pandemic Continues To Reshape Work in America. Pew Research Center’s Social & Demographic Trends Project; Pew Research Center. https://www.pewresearch.org/social-trends/2022/02/16/covid-19-pandemic-continues-to-reshape-work-in-america/
APWG. (2020). Phishing E-mail Reports and Phishing Site Trends 4 Brand-Domain Pairs Measurement 5 Brands & Legitimate Entities Hijacked by E-mail Phishing Attacks 6 Use of Domain Names for Phishing 7-9 Phishing and Identity Theft in Brazil 10-11 Most Targeted Industry Sectors 12 APWG Phishing Trends Report Contributors 13 1st Quarter 2020 plus COVID-19 coverage Phishing Activity Trends Report Unifying the Glob a l Re sp onse T o Cyb er cr ime.
https://docs.apwg.org/reports/apwg_trends_report_q1_2020.pdf?_gl=1
Powell, O. (2023). A full timeline of the MGM Resorts cyber attack. Cyber Security Hub. https://www.cshub.com/attacks/news/a-full-timeline-of-the-mgm-resorts-cyber-attack#:~:text=A%20timeline%20of%20the%20MGM
Prybylski, H. (n.d.). Two Years Into The Pandemic, Digital Transformation Is Moving Forward: Here’s How. Forbes. Retrieved September 29, 2023, from
https://www.forbes.com/sites/hankprybylski/2022/05/04/two-years-into-the-pandemic-digital-transformation-is-moving-forward-heres-how/?sh=a72c72a47739
Qureshi, R., Irfan, M., Gondal, T. M., Khan, S., Wu, J., Hadi, M. U., Heymach, J., Le, X., Yan, H., & Alam, T. (2023). AI in Drug Discovery and its Clinical Relevance. 9(7), e17575–e17575. https://doi.org/10.1016/j.heliyon.2023.e17575
Saleh, T. A., Sarwar, A., Khan, N., Tabash, M. I., & Hossain, M. I. (2023). Does emotional exhaustion influence turnover intention among early-career employees? A moderated-mediation study on Malaysian SMEs. Cogent Business & Management, 10(3), 2242158.
Sarkis, J., Cohen, M. J., Dewick, P., & Schroder, P. (2020). A Brave New World: Lessons from the COVID-19 Pandemic for Transitioning to Sustainable Supply and Production. Resources, Conservation and Recycling, 159, 104894.
https://doi.org/10.1016/j.resconrec.2020.104894
Sarkis, J., Cohen, M. J., Dewick, P., & Schroder, P. (2020). A Brave New World: Lessons from the COVID-19 Pandemic for Transitioning to Sustainable Supply and Production. Resources, Conservation and Recycling, 159, 104894.
https://doi.org/10.1016/j.resconrec.2020.104894
Stackpole, B. (2021). Digital transformation after the pandemic. MIT Sloan. https://mitsloan.mit.edu/ideas-made-to-matter/digital-transformation-after-pandemic
State of Cyber Defense Report. (2023). Kroll. Retrieved September 29, 2023, from https://www.kroll.com/en/insights/publications/cyber/2023-state-cyber-defense#:~:text=Lack%20of%20trust%20ranked%20as
Takefuji, Y. (2023). Case report on enormous economic losses caused by fraud from Japan to the world. Journal of Economic Criminology, 1, 100003. https://doi.org/10.1016/j.jeconc.2023.100003
Fraud (2022). The History and Evolution of Fraud. Fraud.com.
https://www.fraud.com/post/the-history-and-evolution-of-fraud
KPMG. (2022). The supply chain fraud pandemic.
https://kpmg.com/xx/en/blogs/home/posts/2020/05/supply-chain-fraud-pandemic.html
Tovaglieri, F. (2021). How has the COVID-19 pandemic changed digital transformation? Hospitalityinsights.ehl.edu. https://hospitalityinsights.ehl.edu/what-next-digital-transformation
Uy, P. (2023). Enhancing Cybersecurity with Artificial Intelligence: A Game-Changer for the Digital Age. IPV Network. https://ipvnetwork.com/enhancing-cybersecurity-with-artificial-intelligence-a-game-changer-for-the-digital-age/
Wang, B., Liu, Y., Qian, J., & Parker, S. K. (2021). Achieving Effective Remote Working during the COVID?19 pandemic: a Work Design Perspective. Applied Psychology, 70(1), 16–59. Wiley.