The study examines the concepts of Total Quality Management (TQM) and how it could enhance organisational performance. TQM is a tool that helps stabilise high work quality at the organisational level and increases the workforce's elevated level of productivity. To be more exact, TQM practise and implementation ensure a business with a formidable reputation. Consequently, this study reviewed existing literature on Total Quality Management and its impact on organisational performance. It critically evaluates the conceptual development, as well as related underpinning theories of the concept. The study is conducted in the form of review of literature, consequently, the empirical validation of the concepts presented is outside the scope of this paper.
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