International Journal of Academic Research in Business and Social Sciences

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The Association of Compassion Fatigue and Compassion Satisfaction with Demographic Characteristics, Personal and Work-Related Factors among Critical Care Nurses

Open access

Mazriyana Md Kasim, Wan Ismahanisa Ismail, Norsuraya Hassan, Siti Munirah Abdul Wahab, Tuminah Sabar

Pages 2148-2163 Received: 30 Sep, 2023 Revised: 30 Oct, 2023 Published Online: 29 Nov, 2023

http://dx.doi.org/10.46886/IJARBSS/v13-i11/7612
Critical care nurses are providing specialised nursing care to critically ill patients. On a daily basis, they witness the patients’ suffering, facing death and exposure to the grief of patients and families. As a result, critical care nurses are at risk of developing compassion fatigue (CF) which can affect safety, quality and patient satisfaction as the nurses with CF often have poor nursing performance and judgment that may lead to medical errors. Therefore, this study was conducted to determine the association of CF and compassion satisfaction (CS) among critical care nurses with respect to demography, personal factors and work-related factors. A total of 106 critical care nurses at the public hospital were surveyed using self-administered questionnaires related to demography with several personal and work-related factors. The findings reflected nurses who worked in the Pediatric Intensive Care Unit (PICU) had high secondary traumatic stress (STS) compared to those who worked in other units. Being well rewarded by the organization and superiors' support was associated with CS and burnout (BO). Age and years of nursing experience were identified as a significant predictor of BO. Completed all the duties before shift end and having support from co-workers was positively associated with CS. There are several intervention programs which may help nurses combat or lessen CF, BO and reduce morally distressed situations. Supporting the nurses in identifying any undesirable thoughts they have will allow them to be aware before CF symptoms are instigated in their personal lives and affect their clinical practice.
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