International Journal of Academic Research in Business and Social Sciences

search-icon

The Role of Human Resources Management in Achieving Employee Satisfaction in Government Institutions in the Emirate of Fujairah in the United Arab Emirates

Open access
As a result of the increasing interest in managing human resources, public and private organizations have begun to work on setting rules, principles and instructions that guarantee working conditions and meet the needs and aspirations of workers, and work to direct their behavior and activity, or develop their skills that ensure increased productivity, and raise efficiency and quality, and therefore institutions began to search For mechanisms to ensure obtaining the best human resources, and the most efficient people, by creating a positive environment that supports work effectiveness, commitment and loyalty to the institution. The study aimed to define concepts related to human resource management practices and job satisfaction, and to demonstrate the impact of human resource management practices on achieving job satisfaction in government institutions. It is considered one of the vital administrative practices in governmental and private organizations alike, as these administrative practices work to develop human capital, and the study followed the analytical descriptive approach. The study concluded that the physical work environment is not at the level of aspirations needed by the employees, and this may affect the feelings of the employees and their job dissatisfaction. Also, the Human Resources Department activates recreational activities and employees participate in various events, which may contribute to increasing workers' confidence in the Human Resources Department and achieving job satisfaction. The study recommends that the Human Resources Department pay more attention to improving performance evaluation processes according to the latest practices so that it can address deficiencies and weaknesses in performance through the results of development in this vital and important system. And increased activity and have high productivity and faster completion of the tasks assigned to them.

Abbassi, M., & Soltani, H. (2014). Effects of Performance Evaluation on Employees Efficiency and Prodcutivity Case Study: Gas Compressor Stations of Gachsaran Oil and Gas Production Company. Indian Journal of Fundamental and Applied Life Sciences. 4(3) 505-514.
Abdalkarim, G. M. (2012). The impact of Human Resource Management Practices on Organizational Performance in Saudi Banking Sector. European Journal of Business and Management. 4(21) 188-196.
Ahmed, A., Zaman, Y., & Khattak, A. (2017). Impact of H.R practices on employee's job satisfaction: A case study from fertilizer industry of Pakistan. Management Science Letters. 7 225-232.
Al-Hawari, S., & Shdefat, F. (2016). Impact of Human Resources Management practices on Employees' Satisfaction. A Field Study on the Rajhi Factory. International Journal of Academic Research in Accounting Finance and Management Sciences. 6(4) 274-286.
Amarasena, T., Ajward, A., & Haque, A. (2015). The Effect of Demographic Factors on Job Satisfaction of University Faculty Members in Sri Lanka. International Journal of Academic Research and Reflection. 3(4) 89-106.
Armstrong, M. (1995). A Handbook of Personnel Management Practice. London: Kogan Page Limited.
Armstrong, M. (2006). A Handbook of Human Resource Management Practice (10 edition). London: Kogan Page Limited.
Aslam, H., Aslam, M., Ali, N., Habib, B., & Jabeen, M. (2013). A Historical View of Human Resource Management Practice: Literature Review. International Journal of Human Resource Studies. 3(2) 126-137.
Becker, B., Huselid, M., Pickus, P., & Spratt, M. (1997). HR as a source of shareholder value: research and recommendations. Human Resource Management 36(1) 39-47.
Berg, B. (2001). Qualitative Research Methods for the Social Science (4th edition). Boston: Pearson Education.
Bontis, N., Dragonetti, N., Jacobsen, K., & Roos, G. (1999). The Knowledge toolbox: a review of the tools available to measure and manage intangible resources. European Management Journal. 17(4) 391-402.
Amal, Z. (2017). The role of human resources management in achieving employee satisfaction, a field study in the state of Oum El-Bouaghi. Master thesis: Larbi Ben M'Hidi University - Oum El-Bouaghi, Algeria.
Bashir, Y. H. (2015). The Impact of Job Satisfaction on the Performance of Employees in Higher Education Institutions by Application to the Emirates College of Science and Technology. Master Thesis: Sudan University of Science and Technology, Sudan
Rajoub, S. R. (2014). The Role of Human Resource Management Strategies in the Continuous Development of Health Care. Ph.D. thesis: Faculty of Business and Finance, International Islamic Science University, Amman, Jordan
Chabonnet, O. (2013). Job satisfaction among workers in the libraries of the University of Guelma, Algeria. Cybrarians Journal. Edition 2, Issue 33, 56-68.
Shawabkeh, Z. A. (2016). The Impact of Implementing Human Resources Strategy on Achieving Competitive Advantage in the Jordanian Telecom Sector: An Applied Study. Administrative Science Studies. Volume 43, Appendix 1, 431-451
Mehmood, M., Awais, M., Afzal, M., Shahzadi, I., & Khalid, U. (2017). The Impact of Human Resource Management Practices on Organizational Performance. International Journal of Engineering and Information Systems. 1(9) 165-178.
Mondy, R. W., & Mondy, J. B. (2014). Human Resource Management (11th edition). United State of America: Pearson education Limited Courier/Kendallville.
Mondy, W., & Noe, R. (2005). Human Resources Management (9h edition). Prentice Hall: Pearson Education International.
Najafi, L., Hamidi, Y., Ghiasi, M., Shahhoseini, R., & Emami, H. (2011). Performance Evaluation and its Effects on Employees. Job Motivation in Hamedan City Health Centers Australian. Journal of Basic and Applied Sciences. 5(12) 17611765.
Nieto, M. (2014). Human Resource Management (1st edition). UK: Palgrave Macmillan.
Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P. (2010). Human Resource Management: Gaining a Competitive Advantage (7th edition). McGraw-Hill Companies Inc NY Noe R Hollenbeck
Novkovska, B. (2013). Managing Human Resources in Small Statistical Office. New York: Human Resource Management and Training United Nations.
Obaid, A. (2013). Changes in the Pay Structures and Systems in the Banking Sector of Pakistan: Implications for a Differentiated Workforce and the Employee Psychological Contract. Doctoral Dissertation: University of Manchester UK.
Okechukwu, W. (2017). Influence of Training and Development Employee Performance on Job Satisfaction among the staff of School of Technology Management and Logistics. Journal of Technology Management and Business. 4(1) 1-16.
Olayo, J. (2018). Effect of Perceived Human Resource Management Practices on Performance of Parastatals in Kenya: A Case of Commercial Parastatals in Kenya. PhD Dissertation: Jomo Kenyatta University of Agriculture and Technology Kenya.
Opatha, H. (2016). Human Resource Management. India: Sharp Graphic House.
Rana, M. H., & Malik, M. S. (2017). Impact of human resource (HR) practices on organizational performance: Moderating role of Islamic principles International. Journal of Islamic and Middle Eastem Finance and Management. 40(2) 186-207.
Reilly, P. (2003). Guide to workforce planning in local Authorities Employer's organization for local Government. London.
Robert, L., & John, H. (2008). Human Resource Management (12h edition). Thomson South-Westem.
Sardar, S., Rehman, A., Yousaf, U., & Aijaz, A. (2011). Impact of HR practices on employee engagement in banking sector of Pakistan. Interdisciplinary Journal of Contemporary research in Business. 2(9) 378-389.
Scarborough, H., Swan, J., and Preston, J. (1999). Knowledge Management: A Literature Review Institute of Personnel and Development. London.
Sekaran, U., & Bougie, R. (2010). Research Methods for Business: A skill building approach (5th edition). New York NY: John Wiley & Sons Inc.
Shahraki, A., konarizadeh, M., Paghaleh, M., & Zarei, M. (2011). HRM effects on TOM. Business Management Dynamics. 1(3) 1-12.
Shapiro, J., Hoque, K., Kessler, I., Pepper, A., Richardson, A., & Walker, L. (2013). Human Resource Management University of London. London.
Thomas, J. A. (2015). Using Unstructured Diaries for Primary Data Collection. Nurse Researcher. 22(5) 25-29.
Vroom, V. H. (1964). Work and Motivation. New York: John Wiley and Sons
Werner, J. M., & DeSimone, R. L. (2009). Human Resource Development (5th edition). USA: South-Western Cengage Learning.
Yaghi, A. (2017). Glass Cliff or Glass Prison: Think Evil-Think Men in Organizational Leadership. International Journal of Public Administration. 41(12) 998-1008.
Yaghi, A., & Aljaidi, N. (2014). Examining Organizational Commitment among National and Expatriate Employees in the Private and Public Sectors in United Arab Emirates. International Journal of Public Administration. 37(12) 801811.
Yaghi, I., & Yaghi, A. (2014). Quality of Work Life in the Post-Nationalization of Human Resources: Empirical Examination of Workforce Emiratization in the United Arab Emirates. International Journal of Public Administration. 37(4) 224-236.
Yaghi, A. (2016). Is it Human Resource Policy to Blame? Examining Intention to Quit among Women Managers in Arab Middle Eastern Context. Gender in Management: An International Journal. 31(7) 479-495.