International Journal of Academic Research in Business and Social Sciences

search-icon

The Impact of Knowledge Management on the Learning Organization: An Empirical Study on the Telecommunications Sector in Damascus City

Open access
This study aimed to investigate the Impact of knowledge management on the learning organization in the public and private telecommunications companies in Damascus. The sample consisted of 154 employees at the public and private telecommunications companies in Damascus from administrative levels and two scales were used in this study :(marsick, Watkins) scale to measure the learning organization and (Gold)scale to measure the knowledge management . The study found significant impact of the knowledge management on the learning organization.
AlAhmara, G. O., Rofiqb, A., & Hadiwidjojo, D. (2014). “The Impact of Knowledge Management, Learning Organization, and Educations Organization on Organization Performance: A Case in Brawijaya University”. Asia-Pacific Management and Business Application. 3 (1): 28 – 47.
Alkraawi, M., Ibrahim, H., Atawi, M., & Hamid, Y. (2014). “Verification of the relationship between knowledge management capabilities and organizations educated in the Office of the University of Kufa” .cilh Economic Sciences of others and administrative. 8 (31).
Al-Rifai, M., Al-Shiab, A., & Al-Rawabdah, M. (2013). “The level of application of the educational organization and its obstacles as seen by workers in Jordanian public institutions in Irbid Governorate”. For the Jordanian Journal of Business Administration. 9(1): 119-158.
Auluck, R. (2002). “Benchmarking: A tool for facilitating organizational learning?”. Public administration and development. 22(2): 109-122.
Brooks, K. (1992). “Building learning organization: The individual culture
interaction”. Human Resource Development Quarterly. 3(4): 323-344.
Chawla, D., & Joshi, H. (2013). “Impact of Knowledge Management on Learning Organization in Indian Organizations—A Comparison”. Knowledge and Process Management. 18 (4): 266–277.
Choo, C. W. (2001). “The knowing organization as learning organization”.
Educational and Training. 43 (4/5): 197-205.
Chunharas, S. (2006). “An Interactive Integrative Approach to Translating Knowledge and Building a “Learning organization” in health services management”. Bulletin of the World Health Organization. 84 (8): 1-10 .
Firestone, J., & McElroy, M. (2004). “Organizational learning and knowledge management: the
relationship”. The Learning Organization. 11 (2): 177-184.
Garvin, D. (1993). “Building Learning Organizations”. Harvard Business Review. 71 (4): 78–91.
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). “Knowledge management: An organizational capabilities perspective”. Journal of Management Information Systems. 18(1): 185-214.
Higan, Rahman, A., & Bin, A. (1998). “organizational learning input to build viable organizations for learning”. Public administration. 37. (4).
Loermans, J. (2002), “Synergizing the learning organization and knowledge management”. Journal of Knowledge Management. 6 (3): 285-294.
Marsick, V. J., & Watkins, K. E. (2003). Facilitating Learning Organizations: Making Learning Count. Gower Publishing. Aldershot.
Ngah, R., Tai, T., & Bontis, Nick. (2016). “Knowledge Management Capabilities and Organizational Performance in Roads and Transport Authority of Dubai: The mediating role of Learning Organization”. Knowledge and Process Management: 23 (3): 184–193.
Nodehi, H., Nehardani, H., & keavanlou, Farzaneh. (2013). “The Relationship between learning organization and knowledge management”. International Research Journal of Applied and Basic Sciences: 2251-838 (10): 1303-1306.
Pedler, M., Burgoyne, J., & Boydell, T. (1991). The Learning Company: A Strategy for Sustainable Development. McGraw-Hill, New York.
Peter, Senge. (1990). The Fifth Discipline: The Art And Practice Of The Learning
Organization. Currency Doubleday, New York.
Rastogi, P. N. (2000). “Knowledge Management and Intellectual Capital the New Virtuous Reality of Competitiveness”. Human Systems Management.
Robbins, S. P., & Judge, T. A. (2009). Organizational Behavior, 12th ed, Prentice Hall, Englewood Cliffs, NJ.
Salleh, K. (2014). “Learning Organization and Knowledge Management: Transfer Process of Tacit Knowledge in Public University for Academic Excellence”. kalsom816@salam.uitm.edu.my.
Wiig, K. (2003). Knowledge Management Foundations: Thinking about Thinking. (Arlington: Schema Press).
In-Text Citation: (Alrefaai & Khalil, 2019)
To Cite this Article: Alrefaai, M. R., & Khalil, A. H. AL. (2019). The Impact of Knowledge Management on the Learning Organization: An Empirical Study on the Telecommunications Sector in Damascus City. International Journal of Academic Research in Business and Social Sciences, 9(12), 760–769.