International Journal of Academic Research in Business and Social Sciences

search-icon

Conceptualizing the Role of Emotional Intelligence in Influencing Person with Disabilities’ Job Embeddedness

Open access

Hasnizawati Hashim, Rozieana A. Halid @ Khalid, Siti Aishah Mohamad, Ilyani Azer, Hamnah Che Hamzah

Pages 1550-1559 Received: 01 Nov, 2019 Revised: 20 Nov, 2019 Published Online: 02 Dec, 2019

http://dx.doi.org/10.46886/IJARBSS/v9-i11/6738
Persons with disabilities (PWD) and workplace issues have always been an endless field of challenges yet gives rise to many interesting topics. They have to face many challenges starting from the initial phase of looking for a job up till they start working. As a result, the turnover rate among them is very high. There are many studies carried out on the factors that prevent disabled people from joining the working force but few studies have discovered the role of emotional intelligence in the influencing of disabled employees’ decision to stay at work. Hence, the purpose of this paper is to propose a framework which conceptualizes the influence job embeddedness among employed PWD. Emotional intelligence was proposed to have a significant influence on job embeddedness of PWD. A conceptual framework was developed using the Conservation of Resource (COR) Theory to describe emotional intelligence which is then used to support its connection to job embeddedness. Based on the variables engaged, it is argued that emotional intelligence among the disabled is an important element to be inculcated towards the aim of decreasing the probability of job quitting. It is believed that the limitations might be derived from the theory selected. However, this paper concludes with the proposition of further study to being conducted and this paper’s implication for future research. Practitioners could use the outlined framework as a hiring strategy to guide the employment of PWD in their company and to promote their job retention. This paper improves on a practical instrument to conceptualize a new way of looking at PWD’s emotional intelligence and extending the conception to confirm its effect on their job embeddedness.
Antonakis, J., Ashkanasy, N. M., & Dasborugh, M. T. (2009). Does leadership need emotional intelligence? Leadership Quarterly, 20, 247-261.
Buciuniene, I., & Kazlauskaite, R. (2010). Integrating people with disability into the workforce: The case of a retail chain. Equality, Diversity & Inclusion: An International Journal, 29(5), 534-538.
Cherniss, C. Extein, M., Goleman, D., & Weissberg, R. P. (2006). Emotional Intelligence: what does the research really indicate, Educational Psychologist, 41:4, 239-245. doi: 10.1207/s15326985ep4104_4
Carmeli, A., & Josman, Z. E. (2006). The relationship among emotional intelligence, task performance and organizational citizenship behaviors. Human Performance, 19(4), 403-419.
Chen, J., Chou, T., & Wang T. W. (2010). The organizational context, job embeddedness and effectiveness of managing knowledge work and teams. Journal of Applied Business Research, 26(5), 19-27.
Dechawatanapaisal, D. (2017). Examining the relationships between HR practices, organizational job embeddedness, and job satisfaction and quit intention: Evidence from Thai accountants. Asia-Pacific Journal of Business Administration. doi.org/10.1108/APJBA-11-2017-01114
Dibben, P., James, P., & Cunningham, I. (2001). "Senior management commitment to disability ? The influence of legal compulsion and best practice", Personnel Review, Vol. 30 No. 4, pp. 454-467. doi.org/10.1108/00483480110393493
Goleman, D. (1995). Emotional Intelligence. New York: Bantam Books.
Goleman, D. (1998). Working with emotional intelligence, New York: Bantam Books.
Harris, K. J., Wheeler, A. R., & Kacmar, K. M. (2009). Leader-member exchange and empowerment: Direct and interactive effects on job satisfaction, turnover intention and performance. The Leadership Quarterly, 20, 371-382.
Hobfoll, S. (1989). "Conservation of Resources. A New attempt at conceptualizing stress". The American Psychologist. 44 (3): 513–524. doi:10.1037/0003-066X.44.3.513
Jordan, P. J., & Troth, A. (2011). Emotional intelligence and leader member exchange: The relationship with turnover intentions and job satisfaction. Leadership & Organization Development Journal, 32(3), 260-280.
Kim, M. Y. (2017). The effect of work environment on job satisfaction of disabled workers – comparison of regular and irregular workers. Journal of Advanced Research in Dynamical and Control System, 9, 611-617.
Knight, W. E., & Leimer, C. L. (2009). Will IR staff stick? An explanation of institutional researchers’ intention to remain in or leave their jobs. Research High Education, 51, 109-131.
Kunnanatt, J. (2008) "Emotional intelligence: theory and description", Career Development International, Vol. 13 No. 7, pp. 614-629. doi.org/10.1108/13620430810911083
Law, K. S., Wong, C., & Song, L. J. (2004). The construct and criterion validity of emotional intelligence and its potential utility for management studies. Journal of Applied Psychology, 89(3), 483-496.
Lee, T. W., Hom, P., Eberly, M., & Li, J. (2018). Managing employee retention and turnover with 21st century ideas. Organizational Dynamics, 47, 88-98.
Lee, Y. H., & Chelladurai, P. (2017). Emotional intelligence, emotional labor, coach burnout, job satisfaction, and turnover intention in sport leadership. European Sport Management Quarterly, doi: 10.1080/16184742.2017.1406971
Love, L., Traustadottir, R. & Rice, J. G. (2018). Achieving disability: Equality empowering disabled people to take the lead. Social Inclusion, 6(1), 1-8.
Ma, Q. K., Mayfield, M., & Mayfield, J. (2018). Keep them on board! How organizations can develop employee embeddedness to increase employee retention. Development and Learning in Organizations: An International Journal, 32(4), 5-9.
Maamari, B. E., & Majdalani, J. F. (2019). The effect of highly emotionally intelligent teachers on their students’s satisfaction. International Journal of Educational Management, 33(1), 179-193.
Mishra, P. S., & Mohapatra, A. K. D. (2010). Relevance of Emotional Intelligence
In-Text Citation: (Hashim et al., 2019)
To Cite this Article: Hashim, H., Khalid, R. A. H. @, Siti Aishah Mohamad, I. A., & Hamzah, H. C. (2019). Conceptualizing the Role of Emotional Intelligence in Influencing Person with Disabilities’ Job Embeddedness. International Journal Academic Research in Business and Social Sciences, 9(11), 1550–1559.