International Journal of Academic Research in Business and Social Sciences

search-icon

Global Virtual Team (GVT): Exploring the Challenges, and Potential Gaps in Research

Open access
Advancement in communication technology enables the organisation to expand its team-based structure from co-located teams to the global virtual team (GVT). In spite of that, most of the study on GVT performance encountered a few common problems. Firstly, it is difficult to identify a standard set of valid measures for GVT performance. Besides, the limitation in recent literature to capture the impact of different dimensions of diversity on GVT performance posed anther challenges.
Similarly, the problem of the elusive concept of the extent of virtuality in GVT study has also received little attention in the literature. In addition, a closer look is necessary on how team trust, team cohesion, team confidence, team knowledge, skills, and abilities (KSA), team creativity affect GVT performance. These factors frequently appeared in the literature, but the results are somehow contradictory and not integrated.
Baer, M. (2012). Putting Creativity to Work: The Implementation of Creative Ideas in Organizations. Academy of Management Journal, 55(5), 1102–1119. https://doi.org/10.5465/amj.2009.0470
Bedwell, W. L., Wildman, J. L., DiazGranados, D., Salazar, M., Kramer, W. S., & Salas, E. (2012). Collaboration at work: An integrative multilevel conceptualization. Human Resource Management Review, 22(2), 128–145. https://doi.org/10.1016/j.hrmr.2011.11.007
Buyl, T., Boone, C., Hendriks, W., & Matthyssens, P. (2011). Top Management Team Functional Diversity and Firm Performance: The Moderating Role of CEO Characteristics. Journal of Management Studies, 48(1), 151–177. https://doi.org/10.2307/20159538
Cai, L., Liu, Q., & Yu, X. (2013). Effects of Top Management Team Heterogeneous Background and Behavioural Attributes on the Performance of New Ventures. Systems Research and Behavioral Science, 30(3), 354–366. https://doi.org/10.1002/sres.2176
Chang, H. H., Hung, C.-J., & Hsieh, H.-W. (2012). Virtual teams: cultural adaptation, communication quality, and interpersonal trust. Total Quality Management & Business Excellence, pp. 1–18. https://doi.org/10.1080/14783363.2012.704274
Chiang, Y.-H., Hsu, C.-C., & Hung, K.-P. (2014). Core self-evaluation and workplace creativity. Journal of Business Research, 67(7), 1405–1413.
https://doi.org/10.1016/j.jbusres.2013.08.012
Chung, S., Lee, K. Y., & Choi, J. (2014). Exploring digital creativity in the workspace: The role of enterprise mobile applications on perceived job performance and creativity. Computers in Human Behavior. Retrieved from
http://www.sciencedirect.com/science/article/pii/S0747563214001770
DeOrtentiis, P. S., Summers, J. K., Ammeter, A. P., Douglas, C., & Ferris, G. R. (2013). Cohesion and satisfaction as mediators of the team trust – team effectiveness relationship: An interdependence theory perspective. Career Development International, 18(5), 521–543. https://doi.org/https://doi.org/10.1108/CDI-03-2013-0035
Dul, J., Ceylan, C., & Jaspers, F. (2011). Knowledge worker creativity and the role of the physical work environment . Human Resource Management, 50(6), 715–734.
https://doi.org/10.1002/hrm
Ferrazzi, K. (2014). Getting Virtual Teams Right. Retrieved from Harvard Business Review website: https://hbr.org/2014/12/getting-virtual-teams-right
Fransen, K., Decroos, S., Vanbeselaere, N., Vande Broek, G., De Cuyper, B., Vanroy, J., & Boen, F. (2015). Is team confidence the key to success? The reciprocal relation between collective efficacy, team outcome confidence, and perceptions of team performance during soccer games. Journal of Sports Sciences, 33(3), 219–231.
https://doi.org/10.1080/02640414.2014.942689
Franz, T. M. (2012). Group dynamics and team interventions: Understanding and improving team performance. In Group dynamics and team interventions: Understanding and improving team performance. Retrieved from http://0-
search.ebscohost.com.library.alliant.edu/login.aspx?direct=true&db=psyh&AN=2012-20678-000&site=ehost-live&scope=site
Fung, H. P. (2014). Relationships among Team Trust, Team Cohesion, Team Satisfaction, Team Effectiveness and Project Performance as Perceived by Project Managers in Malaysia. Australian Journal of Basic and Applied Sciences, 8(8), 205--216.
Gibson, C. B., & Gibbs, J. L. (2006). Unpacking the Concept of Virtuality: The Effects of Geographic Dispersion, Electronic Dependence, Dynamic Structure, and National Diversity on Team Innovation. Administrative Science Quarterly, 51(3), 451–495.
https://doi.org/https://www.jstor.org/stable/25426915
Gilson, L., & Maynard, M. (2015). Virtual Teams Research 10 Years, 10 Themes, and 10 Opportunities. Journal of Management, 41(5), 1313–1337.
https://doi.org/https://doi.org/10.1177/0149206314559946
Harrison, D. A., Price, K. H., Gavin, J. H., & Florey, A. T. (2002). Time, teams, and task performance: Changing effects of surface- and deep-level diversity on group functioning. Academy of Manage
In-Text Citation: (Wei et al., 2019)
To Cite this Article: Wei, L. H., Wah, T. B., & Thurasamy, R. (2019). Global Virtual Team (GVT): Exploring the Challenges, and Potential Gaps in Research. International Journal of Academic Research in Business and Social Sciences, 9(12), 342–351.