The objective of this study is to get a validity and reliability of the Well-Being Questionnaire (WBQ), used to measure the extent of the behavioural changes among low-performing civil servants in terms of cognitive and rationality, emotional stability, adjustment and behavioral adaptation, social skills development, and spiritual psycho-level improvement. A total of 30 respondents were involved and they are civil servants who scored below 75% in the 2017 Performance Appraisal Report, and involved in the 3-days Self-Improvement Program. Findings of this validation study reveals that the reliability of cognitive and rational subscale is 0.943, emotional stability subscale is 0.805, adjustment and behavioral adaptation subscale is 0.879, social skills development subscale is 0.866, and spiritual psycho-level improvement subscale is 0.887. Therefore, the WBQ instrument has obtained high validity and reliability value and is relevant to be used as measurement tool to study changes in the behavior of low-performing personnel of Malaysian civil service.
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In-Text Citation: (Hassan, Bakar, & Amat, 2019)
To Cite this Article: Hassan, H., Bakar, A. Y. A., & Amat, S. (2019). The Validity and Reliability of Well-Being Questionnaire (WBQ) for Measuring Behavioral Changes of Low-Performing Civil Servants in Malaysia. International Journal of Academic Research in Business and Social Sciences, 9(3), 599–608.
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