Employee’s attitudes and behaviors are the key factors to achieve the goals of an organization. Changes happened in the organization caused by human, cost, organizational structure and environment. Thus, the main purpose of this study is to examine the relationship between employees’ job-related characteristics and psychological capital towards trust in management. The study was conducted in Selangor and the organization is in the process of managing change. Survey questionnaires were used to collect data and 155 cases were analyzed. The findings show that employees’ job-related characteristics and psychological capital have significantly related towards trust in management. Furthermore, the results indicate that the most influential factor after doing the multiple regression analysis is optimism which is one of psychological capital dimensions. It is recommended that the results can be used as a reference to any private or government sector in order for them to initiate an organizational change within the company.
Avey, J., Reichard, R., Luthans, F., & Mhatre, K. (2011). Meta-analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance. Human Resource Development Quarterly, 22(2), 127–152.
Bang, H., Fuglesang, S. L., Ovesen, M. R., & Eilertsen, D. E. (2010). Effectiveness in top management group meetings: The role of goal clarity, focused communication, and learning behavior. Scandinavian Journal of Psychology, 51(3), 253-261.
Burke, P. J., & Stets, J. E. (1999). Trust and commitment through self-verification. Social Psychology Quarterly, 347-366.
Clapp-Smith, R., Vogelgesang, G. R., & Avey, J. B. (2009). Authentic leadership and positive psychological capital the mediating role of trust at the group level of analysis. Journal of Leadership & Organizational Studies,15(3), 227-240.
Emre, I. S. C. I., Artan, I. E., & Sisman, F. A. (2011). Role of Trust In Violation Of Psychological Contract’s Effect on Organizational Citizenship Behaviour And Turnover Intention: A Research In Health Sector. International Journal of Business and Social Research, 1(1), 1-19.
Faraji, O., Ramazani, A. A., Hedaiati, P., Aliabadi, A., Elhamirad, S., &Valiee, S. (2015). Relationship Between Job Characteristics and Organizational Commitment: A Descriptive Analytical Study. Iranian Red Crescent Medical Journal, 17(11).
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational behavior and human performance, 16(2), 250-279.
Katsaros, K. K., & Nicolaidis, C. S. (2012). Personal traits, emotions, and attitudes in the workplace: Their effect on managers' tolerance of ambiguity. The Psychologist-Manager Journal, 15(1), 37-55.
Katsaros, K. K., Tsirikas, A. N., & Bani, S. M. N. (2014). Exploring employees’ perceptions, job-related attitudes and characteristics during a planned organizational change. Int. Journal of Business Science and Applied Management, 9(1).
Kerlinger, F. N. and H. B. Lee, 2000. Foundations of behavioral research. Belmont, Calif.: Wadsworth.
McShane, S. L., & Von Glinow, M. A. (2009). Organizational Behavior: Essemtols.
Nunnally, J. C., (1978), Psychometric Theory, McGraw-Hill, New York.
Salkind, N.J., (2006), “Exploring Research”. (6th Ed.). Upper Saddle River New Jersey: Pearson Education, Inc.
Saruhan, N. (2013). Organizational Change: The Effects Of Trust In Organization and Psychological Capital During Change Process. Journal of Business Economics and Finance, 2(3), 13-35.
Sapyaprapa, S., Tuicomepee, A., &Watakakosol, R. (2013). Validation of Psychological Capital Questionnaire in Thai Employees. In The Asian Conference on Psychology and the Behavioral Sciences. p394-400.
Sekaran, U., (2006). “Research Methods for Business: A Skill Building Approach”. (6th Ed.). John Wiley & Sons, New York, N.Y.
Shukla, A., & Rai, H. (2015). Linking Perceived Organizational Support to Organizational Trust and Commitment: Moderating Role of Psychological Capital. Global Business Review, 16(6), 981-996.
Tan, H. H., & Lim, A. K. (2009). Trust in coworkers and trust in organizations. The Journal of Psychology, 143(1), 45-66.
Weber, P. S., & Weber, J. E. (2001). Changes in employee perceptions during organizational change. Leadership & Organization Development Journal, 22(6), 291-300.
In-Text Citation: (Yaacob et al., 2018)
To Cite this Article: Yaacob, N., Shah, M. M., Mohd, I. H., Hussein, N., Omarm, M. K., & Hariri, M. S. C. M. (2018). The Influence of Employees Job Related Characteristics and Psychological Capital towards Trust Management. International Journal of Academic Research in Business and Social Sciences, 8(11), 1995–2007.
Copyright: © 2018 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode