This paper aims at assessing the impact of crisis and disasters to the communities involved in tourism and the tourism industry, and at identifying gaps that should be addressed for better crisis and disaster management. The research employs interviews and focus group discussions (FGDs) as its data collection methods. Two disaster-prone destinations were chosen for this study, one in Yogyakarta Province and the other in Bali Province. It is revealed that tourism planning in disaster-prone destinations has not involved all parties whose roles are important in disaster mitigation. Proactive measures are still limited. Communication problems in tourism crises and disasters are also crucial to be reorganized.
COMCEC Coordination Office (2017). Risk and Crisis Management in Tourism Sector: Recovery from Crisis in the OIC Member Countries.
Faulkner, B. (2001). Towards a framework for tourism disaster management. Tourism management, 22(2), 135-147.
Faulkner, B., & Vikulov, S. (2001). Katherine, washed out one day, back on track the next: a post-mortem of a tourism disaster. Tourism Management, 22(4), 331-344.
Floyd, M. F., Gibson, H., Pennington-Gray, L., & Thapa, B. (2004). The effect of risk perceptions on intentions to travel in the aftermath of September 11, 2001. Journal of Travel & Tourism Marketing, 15(2-3), 19-38.
Ichinosawa, J. (2006). Reputational disaster in Phuket: the secondary impact of the tsunami on inbound tourism. Disaster Prevention and Management: An International Journal, 15(1), 111-123.
Mileti, D. (1999). Disasters by design: A reassessment of natural hazards in the United States. Joseph Henry Press.
Ministry of Tourism (2018) International Tourists Statistics.
Mistilis, N., & Sheldon, P. (2006). Knowledge management for tourism crises and disasters. Tourism Review International, 10(1-2), 39-46.
Prideaux, B., & Cooper, C. (2003). Marketing and destination growth: A symbiotic relationship or simple coincidence? Journal of vacation marketing, 9(1), 35-51.
Ritchie, B. W. (2004). Chaos, crises and disasters: a strategic approach to crisis management in the tourism industry. Tourism management, 25(6), 669-683.
Ritchie, B. (2008). Tourism disaster planning and management: From response and recovery to reduction and readiness. Current Issues in Tourism, 11(4), 315-348.
Schwab, A. K., & Brower, D. J. (1998). Sustainable Development and Natural Hazard Mitigation. Pub. Int. L. Rep., 3, 8.
U.N. Commission on Sustainable Development. ????2001????. ‘‘Natural disasters and sustainable development—understanding the links between development, environment, and natural disasters.’’ Background document for the World Summit on Sustainable Development, http:// www.unisdr.org
In-Text Citation: (Kausar, Rosmalia, Imran, & Stevenson, 2018)
To Cite this Article: Kausar, D. R. K., Rosmalia, D., Imran, S., & Stevenson, N. (2018). Developing Tourism Industry and Host Community Resilience through Crisis and Disaster Management Planning. International Journal of Academic Research in Business and Social Sciences, 8(16), 83–91.
Copyright: © 2018 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode