This descriptive and analytic field study intends to assess organizational citizenship behavior (OCB) among Jordanian Universities. A random sample of (188) elements representing academic and administrative staff in four Universities was selected. The four universities: Yarmouk, Jordan University of Science and Technology (JUST), Irbid National University, and Jadara University are located in the north part of the country.
The results showed that overall OCB scored very high (4.34) on a 5-Likert scale. In addition, OCB showed significant variance with respect to age category (in favor of those who are 50 years and above). The author also has found that OCB five core dimensions (Altruism, courtesy, sportsmanship, civic virtue, and conscientiousness) are strongly and significantly correlated. Relevant recommendations were suggested to enhance OCB practices in Jordanian Universities.
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In-Text Citation: (Qawasmeh, 2018)
To Cite this Article: Qawasmeh, F. M. (2018). Assessment of Organizational Citizenship Behavior (OCB) in Jordanian Universities. International Journal of Academic Research in Business and Social Sciences, 8(12), 68–82.
Copyright: © 2018 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
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