This paper examines library users perceptions towards librarians in a public library in Selangor, Malaysia. The library users focus their observations in different scopes of the librarians such as the image, skill and nature of work. The findings from this study inform us whether library users have the same stereotype opinion towards librarians in public library. The study was conducted using the quantitative method and questionnaires were distributed to 383 library users in a public library in Selangor. This study examines library users’ perception towards librarian in Perbadanan Perpustakaan Awam Selangor. Unlike the popular belief, the findings in this study refute the assumption that library users have negative views of librarians. The findings in this study show that the library users of the Perbadanan Perpustakaan Awam Selangor does have negative perception towards librarians.
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In-Text Citation: (Ali, Yu, & Amran, 2018)
To Cite this Article: Ali, S., Yu, L., & Amran, N. (2018). Library User Perception Towards librarians in public library: A Malaysian story. International Journal of Academic Research in Business and Social Sciences, 8(9), 452–463.
Copyright: © 2018 The Author(s)
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