International Journal of Academic Research in Business and Social Sciences

search-icon

The Knowledge Management Practices at PTAR in Promoting Creativity and Innovation among Staff

Open access
Creativity and innovation in organization is the realm of knowledge management direction. If properly nurtured and laid down within organizational culture, it will help organization to develop creative and innovative output. It can also increase productivity and diffusing effectiveness and efficiency in product and services. Within library management services, it will spur innovative output of services. Normally, such creative, innovative idea is derived from staff’s idea called as tacit knowledge. It is then transformed into creativity and innovative project. Promoting innovative and creative culture as well as giving staffs the opportunity to share their idea, insights, abilities and experience will give value to library services. These practices are able to improve staff competencies and it is achievement in KM implementation. In Perpustakaan Tun Abdul Razak (PTAR ICC) of Universiti Teknologi MARA Kampus Puncak Alam, such practices are welcomed and become platform where staffs generate and share idea for improving library product, process and services. This paper looks into the KM initiatives and practices at PTAR ICC through several projects. The purpose of this paper is to discover KM practices to encourage staff to share creativity and innovative in organization. The findings show that ICC is a KM practices at PTAR in promoting creativity and innovation among staff.
Alipour, F., Idris, K. and Karimi, R. (2011). Knowledge creation and transfer: Role of learning organization. International Journal of Business Administration, 2(3), 61.

Bardin, D. (2006), Management de la creativite en entreprise, Economica, Paris

Bedford, D. A., Donley, J. K., & Lensenmayer, N. (2015). The role of librarians in a knowledge society: Valuing our intellectual capital assets. In Current Issues in Libraries, Information Science and Related Fields (pp. 81-113). Emerald Group Publishing Limited.

Camelo-Ordaz, C., Garcia-Cruz, J., Sousa-Ginel, E. and Valle-Cabrera, R. (2011). The influence of human resource management on knowledge sharing and innovation in Spain: the mediating role of affective commitment, The International Journal of Human Resource Management, 22 (7), 1442-1463.

Dalkir, K. (2011). Knowledge management in theory and practice. Cambridge, Mass: MIT Press.

Gilaninia, S., Ganjinia, H., Babaei, Z. and Mousavian, S. J. (2011). Dimensions of Knowledge Management on Good Urban Governance (Case Study: Municipality of Rasht City, Iran). Journal of Management and Strategy, 2(3), 91.

Islam, M. S., Siddike, M. A. K., Nowrin, S., & Naznin, S. (2015). Usage and applications of knowledge management for improving library and information services in Bangladesh. Journal of Information & Knowledge Management, 14(03), 1550026.
Jelenic, D. (2011, June). The importance of knowledge management in Organizations–with emphasis on the balanced scorecard learning and growth Perspective. In Management, Knowledge and Learning, International Conference.

Kang, M., & Kim, B. (2013). Embedded resources and knowledge transfer among R&D employees. Journal of Knowledge Management, 17(5), 709-723.

Li, X., Sanders, K. and Frenkel, S. (2012). How leader–member exchange, work engagement and HRM consistency explain Chinese luxury hotel employees’ job performance. International Journal of Hospitality Management, 31(4), 1059-1066.

Liebowitz, J., 2011. Introduction to knowledge management. In: Dalkir, K., Liebowitz, J. (Eds.), Knowledge Management in Theory and Practice. MIT Press, Cambridge, MA, pp. 1–30.

Ologbo, A. C., Md Nor, K. and Okyere-Kwakye, E. (2015). The influence of knowledge sharing on employee innovation capabilities. International Journal of Human Resource Studies, 5(3), 102.

Rikowski, R. (2000). The knowledge economy is here–but where are the information professionals?. Business information review, 17(3), 157-167.

Townley, C. T. (2001). Knowledge management and academic libraries. College & research libraries, 62(1), 44-55.
In-Text Citation: (Rambeli & Yunus, 2018)
To Cite this Article: Rambeli, S. A., & Yunus, A. M. (2018). The Knowledge Management Practices at PTAR in Promoting Creativity and Innovation among Staff. International Journal of Academic Research in Business and Social Sciences, 8(9), 364–374.