Effects of Social Interventions on Employee Performance: A Case of Eldoret Water and Sanitation Company, Kenya

Public sector organizations demonstrate bureaucratic norms and behaviour patterns that are at odds with the principles of organization development that affects employee’s performance and morale. The study sought to establish the effect of social interventions on employee performance at Eldoret Water and Sanitation Company. The study employed a case study research design and was guided by systems theory. The study targeted 215 employees and managers working at the ELDOWAS Company. The sample size of 50% of the target population was selected. Stratified random sampling technique was used to ensure that the target population was divided into strata and that each stratum was represented in the sample in a proportion equivalent to its size in the population. Data was collected using questionnaires and interview schedule. Data was analyzed using frequencies and percentages and presented using frequency tables and bargraphs. The study established that social interventions improved employees’ performance greatly. In particular, the study established that recognition awards, holiday trips/visits to other performing organizations, games and sports, regular departmental meetings and common health breaks are bonding and improves employee performance. The study recommends that there is need to provide more funds to recognition awards, holiday trips/visits to other performing organizations, games and sports.