This study reports the relationship between Digital Document Management System (DDMS) usage and IWB of MAMPU employees involving a total of 180 employees in MAMPU using online survey. The MAMPU employees’ IWB and OMIS were verified and conceptualized. The results indicate the all dimensions of ORU are applicable in the context of Government to Employees (G2E) and e- records management system. The results of the correlation analyses suggest all formulated hypotheses were supported despite moderate relationship between them. The conceptualized determinants and impacts of IWB were validated and substantiated. There is relationship found between system quality, information quality, service quality and perceived ease of use with IWB indicating the constructs directly determine IWB. Theoretical contribution of the research includes development of a theoretical model of Usage, Perceived Ease of Use, Perceived Usefulness, Service Quality, Information Quality and System Quality of organizational repository usage and an IWB framework of MAMPU. Practically, the research reveals the organizational repository usage factors which are imperative to contribute the IWB. Methodologically, the research illustrates the effective use of the quantitative approach within the positivism research paradigm. The study has also filled in the knowledge gap related to antecedents and impact of organizational repository usage on IWB, improves OMS design and implementation approach. The study also has contributed a significant empirical evidence of beneficial for DDMS implementation to Malaysian Government.
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Published by Human Resource Management Academic Research Society (www.hrmars.com)
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