International Journal of Academic Research in Business and Social Sciences

search-icon

Perception of the Effectiveness of Information Content in Newspaper Advertising in Promoting Government’s New Policy: Goods and Services Tax (GST)

Open access
In Information Management (IM) field, one of the important and critical part is dissemination of information. It is also an important phase in Information Life Cycle Management. This phase is where information is actively being shared among information users. In other field such as advertising, it is called communication. In both fields, information management and advertising, information content is crucial in determining its effectiveness. In the new information society, the 20th century, information is the essential valuable commodity used almost in every industry to create a better economy using available technology and tool. Using advertising as a tool to disseminate information and newspaper as a channel to disseminate information, it will look at the factors influencing the effectiveness of advertising and information content of advertising is the focus in this study. As our country is headed towards becoming a high income nation with several initiatives through transformation plan, Government Transformation Program (GTP), informing the public is important to embrace the challenge of global economy change. The focuses are postgraduate students of research universities in Malaysia to test their awareness of Goods and Services Tax (GST). In this paper, it will discuss the initial findings on the factors related to the effectiveness through factor analysis and correlation between factors. The findings will assist in providing initial insight on actual factors affecting the effectiveness, thus helping organizations and the government to understand the best practice to enhance effectiveness in organization and government communication and improve part of information governance and information management in an organization which is the dissemination of information. It also provides views on the feasibility of the study.The results from this study show that the there is a potential relationship between effectiveness of information dissemination through advertising, and information content of the medium or channel which is newspaper. A few findings on the current environment regarding the public’s view on advertising information as they regarded advertising and information important and also how they portray Malaysia’s current scenario in advertising information especially in providing relevant information on Goods and Services Tax (GST).The Newspaper as a medium is still significantly relevant to the young people particularly in Malaysia and they read newspaper regularly which brings into the conclusion the relevancy of newspaper advertisement towards the effectiveness of advertising information content. It can be concluded that the public thinks that advertising is an effective and efficient tool to help the dissemination of information and newspaper advertisement is regarded as one of the most source of information alongside the internet and television.
Abernethy A.M. and Franke G. R. (1996). The Information Content of Advertising: A Meta- Analysis. Journal of Advertising, 25, 1-17.
Advertising Standard Authority Malaysia (ASAM) (2013, December 20). Malaysian Code of Advertising Practice.
Advertising Standard Canada (ACS) (2012, December 20). The 14 Clauses of the Canadian Code of Advertising Standards.
Ahmad W. and Mahmood Z. (2010). An Empirical Investigation of the Association between Creative Advertising and Advertising Effectiveness in Pakistan. International Journal of Marketing Studies, 3(2), 32-52.
AIIM (2013, April 23). What is Information Management. Retrieved from http://www.aiim.org/What-is-Information-Management
Alter S. (1994). Truth Well Told: McCann-Erickson and the Pioneering of Global Advertising.: McCann-Erickson Worldwide Publishers.
Allen B and Stevens D. (2010, September 4). Truth in Advertising? Visuals, Sound, and the Factual Accuracy of Political Advertising. Seattle: American Political Science Association.
Anderson S. P. and Renault R. (2006). Advertising Content. The American Economic Review, 96(1), 94-113.
Anderson S. P., Ciliberto F. and Liaukonyte J. (2010). Information Content of Advertising: Theory and Empirical Evidence. Working Paper Series, 1-29.
Arens W. F., Bovée C. L. and Whidden J. J. (1994). Contemporary Advertising. Burr Ridge, Ill. : McGraw-Hill/Irwin.

Ashill N. J. and Yavas U. (2005). Importance of Information Sources and Media Evaluations: A Cross- National Study. Cross Cultural Management, 12(4), 51-62.
Best D. P. (2010). The Future of Information Management. Record Management Journal, 20(1), 61-71.
Belch G. E. and Belch M.A. (2011). Advertising and Promotion: An Integrated Marketing Communications Perspective. New York: McGraw-Hill/ Irwin.
Bogart, L. (1976). Mass Advertising: The message, not the measure. Harvard Business Review, 54, 107-116.
Butters, G. (1977). Equilibrium Distribution of Prices and Advertising. Review of Economic Studies, 44, 465-492.
Cathy C.W., Rubbie C. A. and Donthu N. (1995). Brand equity, brand preference, and purchase intent. Journal of Advertising, 24, 25-40.
Chan K.and Chan F. (2005). Information Content of Television Advertising in China: An Update. Asian Journal of Communication, 15(1), 1-15.
Comanor, W. and Wilson, T. (2010, February 3). Advertising mart rises to RM2.9b in H1. Advertising and Market Power, ,
Crouch S. and Housden M. (2003). Marketing Research for Managers.: Routledge.
Dhawan S. M. (2009). Basics of Information Dissemination. Participatory Adult Learning, Documentation and Information Networking, 2, 45-58.
Davies K. (1992). Information Management in the 90s. Australian Accountant, 62(5), 45-48.
Eagly, A. H., & Chaiken, S. (1993). The psychology of attitudes. Fort Worth, TX: Harcourt, Brace, Jovanovich.
Erol R. and Millie A. (2006). Identifying and disseminating ‘good’ community safety practice: a problem solving approach. Community Safety Journal, 5(1), 18-24.
Ezleezan (2014, June 14). Usaha untuk memperkenalkan GST.: Ministry of Finance.
Fuertes-Olivera P. A., Velasco-Sacristán M., Arribas-Baño A. and Samaniego-Fernández E. (2001). Persuasion and advertising English: Metadiscourse in slogans and headlines. Journal of Pragmatics, 33(8), 1291-1307.
Ganguly S. (2009). Managing Adult Learning Setup. Participatory Adult Learning, Documentation and Information Networking, , 125-140.
Gregory S. (2012). Government Information Management in 21st Century: International Perspectives. Records Management Journal, 22(2), 132-134.
Gorn, G. J., Chattopadhyay, A., Yi, T., and Dahl, D. W. (1997). Effects of color as an executional cue in advertising: They're in the shade. Management Science, 43(10), 1387-1400.
Hassan (2014). Persepsi Mahasiswa Terhadap Pelaksanaan GST di Malaysia: Kajian Ke atas Mahasiswa Universiti Malaysia Perlis. Persidangan Kebangsaan Pembangunan Holistik Pelajar (Nashdec) 2014. Bandung, Indonesia, 1-15
Holder H. D. and Treno A. J. (1997). Media Advocacy in Community Prevention: News as a Means to Advance Policy Change. Addiction, 92(2), 189-199.
Hunt S. D. (1976). Informational vs Persuasive Advertising: An Apraisal. Journal of Advertising, 5, 5-8.
Hussin , Alghazali and Normala (2013). Kefahaman Dan Kesediaan Pengguna Terhadap Pelaksanaan Cukai Barang Dan Perkhidmatan (GST): Satu Tinjauan Awal. Johor Bharu.
Kementerian Pengajian Tinggi Malaysia (2011). Pelan Strategik Pengajian Tinggi Negara Melangkaui Tahun 2020.: Kementerian Pengajian Tinggi Malaysia.
Kirk J. (2005). Information in organisations: Directions for Information Management.
Krejcie R. V. and Morgan D. W. (1970). Determining Sample Size for Research Activities. Educational and Psychological Measurement, 30, 607-610.
Lien N. H. (2001). Elaboration Likelihood Model in Consumer Research: A Review, National Science Council.
Lipton R. (2007). The Practical Guide to Information Management. New Jersey: John Wiley & Sons, Inc.
Lucas D. and Britt S. (2012). Measuring Advertising Effectiveness: McGraw Hill Series in Marketing and Advertising.: Literary Licensing.
MacCallum R. C., Widaman, Zhang S., and Hong, (1999). Sample size in factor analysis. Psychological Methods, 4(1), 84-99.
MacCallum R. C, Zhang S., Preacher K. J., and Rucker D. D. (2002). On the Practice of Dichotomization of Quantitative Variables. Psychological Methods, 7(1), 19-40.
Madden A. D. (2000). A Definition of Information. Aslib Proceedings(52).
Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) (2012). Kajian Keberkesanan Promosi 2012. Putrajaya: MAMPU.
Marshall, S. W. (2006). Advertising Message Strategies and Executional Devices in Television Commercials from Award Winning "Effective" Campaigns from 1999 to 2004.: University of Florida.
McCoy, L. (2009). Developing Innovative Campaigns to Enhance Public Awareness of Government Initiatives.: The Reputation Group.
McKechnie, S. (1999). Health on the internet: A mixed blessing. Consumer Policy Review, 9(3), 86-91.
Meijer A. J. and Thaens M. (2008, May 18). What should government agencies do with information that is relevant for citizens?. Proceedings of the 9th Annual International Digital Government Research Conference., 153-161.
Mertens D.M. and McLaughlin J. A. (2004). Research and Evaluation Methods in Special Education.: Corwin Press.
National Economic Advisory Council (2010). New Economic Model for Malaysia. Putrajaya: Pencetakan National Malaysia Berhad.
Nelson P. (1974). Advertising as Information. Journal of Political Economy, 82, 729-754.
Performance Management & Delivery Unit (PEMANDU) (2012). Overview of ETP.
Petty, R. E., and Cacioppo, J. T. (1979). Issue involvement can increase or decrease persuasion by enhancing message-relevant cognitive processes.. Journal of Personality and Social Psychology, 37, 1915-1926.
Resnik. A and Stern, B. L. (1977). An Analysis of Information Content in Television Advertising. Journal of Marketing, 41(1), 50-53.
Rogers, S.C. (1995) .How to create advertising that works. Journal of Business & Industrial Marketing, 10 (2), 20-33.
Rouse M. (2005). What is Information Design.
Royal Malaysian Custom Department (RMCD) (2012, December 2). Malaysia Goods and Services Tax (GST). Retrieved from http://gst.customs.gov.my/en/Pages/default.aspx
Schreiber, R. J., and Appel, V. (1990). Advertising evaluation using surrogate measures for sales. Journal of Advertising Research, 30, 27-31.
Saidie (2013, October 8). Pelaksanaan GST perlu disegera.
Sociology Central (2011). Defining The Mass Media, Retrieved from www.sociology.org.uk/media_defined.pdf
Stewart, D. W., and Furse, D. H. (1986). Effective television advertising: A study of 1000 commercials. Lexington: Lexington Books.
Stewart, D. W., and Koslow, S. (1989). Executional factors and advertising effectiveness: A replication. Journal of Advertising, 18(3), 21-32.
Stone S. (2005). U&lc: influencing design & typography. New York: F & W Publications, Inc..
Tellis, G. J. (2004). Effective advertising: Understanding when, how, and why advertising works. Thousand Oaks, CA: Sage Publications.
Turley L. W. and Kelly S. W. (1997). A Comparison of Advertising Content: Business to Business vs Consumer Services. Journal of Advertising, 26, 39-49.
Utusan Malaysia (2012, January 20). J/K khas pengiklanan pantau iklan kelirukan pengguna.
Vakratsas, D., & Ambler, T. (1999). How advertising works: What do we really know?. Journal of Marketing, 63(1), 26-43.
Wikipedia (2014, January 20). Advertising. Retrieved from http://en.wikipedia.org/wiki/Advertising
Wilson B. J. (2007). Designing Media Messages About Health and Nutrition: What Strategies Are Most Effective?.
Wilson T. D. (2003). Information Management. London: Routledge.
Wilson T. D. and Macevisiute E. (2005). Introducing Information Management: an information research reader. London: Facet.
Wright T. (2013). Information culture in a government organization. Records Management Journal, 23(1), 14-36.
Mazlan, M., Dollah, W. A. K. W., Ibrahim, Z., & Ali, J. (2017). Perception of the Effectiveness of Information Content in Newspaper Advertising in Promoting Government’s New Policy: Goods and Services Tax (GST). International Journal of Academic Research in Business and Social Sciences, 7(11), 804-822