International Journal of Academic Research in Business and Social Sciences

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Investigation of Knowledge Management Practices among academicians at Bahagian Teknologi Pendidikan Negeri (BTPN) Selangor and MARA Higher Education Institute: A Comparative Study

Open access

Nor Ahmad Khamzah, Shamsiah Hussin, Sharifah Rafidah Wan Bagus, Sarah Md. Sah, Alwi Mohd Yunus

Pages 811-825 Received: 30 Nov, -0001 Revised: 30 Nov, -0001 Published Online: 18 Dec, 2017

http://dx.doi.org/10.46886/IJARBSS/v7-i11/3519
The aim of this study was to investigate the knowledge management practices among academicians that focus on higher education and school organization. This paper focused on MARA organizations and Bahagian Teknologi Pendidikan Negeri (BTPN) Selangor. The study looked at the activities and programs conducted in both organizations in implementing knowledge management in their respective organizations. The study methodology using qualitative that was conducted by interviewing academicians consisting of lecturers, teachers and those who have more than 10 year experiences in the academic field as well as observation and documents review. The results showed that the practice of knowledge management, knowledge management tools and techniques and the sharing of knowledge that run between the two organizations through the comparison that has been made.