The emergence of MyEG application facilitates in terms of specialized services for Malaysians. Although this application eases users, it is still not completely utilized by the youth. Therefore, this study aims to identify the types of MyEG services used by youth; thus determine the relationship between environmental factors and the acceptance of MyEG application. This study uses a quantitative approach through a survey method using a questionnaire. A total of 396 MyEG users in the Klang Valley have been selected as respondents. Data are analysed using the Statistical Package for Social Science (SPSS) version 22. Two (2) types of statistics are used in this study. They are the Descriptive Statistics and Inferential Statistics. Descriptive statistics is used to identify the mean, percentage and standard deviation. Inferential statistics, on the other hand, is used to describe the relationship between the variables studied. This study found that the type of MyEG service preferred by youth is related to information regarding summons. Through Pearson Correlation test, the result shows that there is a positive and significant relationship between the facility and the performance towards the acceptance MyEG application. This study suggests that MyEG promotes itself in a larger scale medium by utilizing the new media and electronic media so that promotions can be done quickly and widely.
Ahmad Syahrul Haniff, M. R., Siti Zobidah, O., & Muhamad Sham, S. A. (2012). E-Dagang di Malaysia: Perkembangan, Perlaksanaan, dan Cabaran. Jurnal Teknologi, 57(1), 105-127.
Akther, M. S., Onishi, T. & Kidokoro, T. (2009). E-Government in a developing country: Citizen-centric approach for success. International Journal of Electronic Governance, 1(1), 38-51.
Anthopoulos, L. G., Siozos, P., & Tsoukalas, I. A. (2007). Applying participatory design and collaboration in digital public services for discovering and re-designing e-Government services. Government Information Quarterly, 24(1), 353–376.
Carlsson, B. (2006). Internationalization of innovation systems: A survey of the literature. Research Policy, 35(1), 56-67.
Cheung, W., & Chang, M. K. (2000). Prediction of internet and world wide web usage at work: A test of an extended Triandis Model. Decision Support Systems, 30(1), 83-101.
Chua, Y. P. (2006). Kaedah dan Statistik Penyelidikan: Asas statistik penyelidikan. Kuala Lumpur, Malaysia: McGraw-Hill.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
DeLone, W. H. (1988). Determinants of success for computer usage in small business. Mis Quarterly, 12(1), 51-61.
Department of Statistics Malaysia. (2011). Laporan tinjauan penduduk dan perancangan sumber manusia. Retrived from http://www.mbsa.gov.my/ms-my/Documents/Laporan%20Tinjauan%20Selangor%202035/A2.0_PendudukTinjauan.pdf
Farouk, F. M., & Kalid, K. S. (2005, December). The awareness of electronic government from the Malaysian perspectives. Paper presented at the E-Community National Seminar, Malaysia. Retrieved from https://www.researchgate.net/profile/Khairul_Kalid/publication/265481941_THE_AWARENESS_OF_ELECTRONIC_GOVERNMENT_FROM_THE_MALAYSIAN_PERSPECTIVES/links/555b0e7d08ae6fd2d8286089.pdf
Gunter, B. (2000). Media research methods. Thousand Oaks, California: Sage Publications Inc.
Hamdan, H., & Md Johan, O. (2008). Faktor-faktor yang mempengaruhi pemilihan profesion keguruan di kalangan pelajar-pelajar Jabatan Pendidikan Teknikal Kejuruteraan. (Unpublished PhD’s thesis). Universiti Teknologi Malaysia, Skudai, Malaysia.
Hamizah, S., Siti Zobidah, O., Jusang, B., Hayrol Azril, M. S., & Jeffrey, L. D. (2014, June). Social media and adapting social cohesiveness through 1Malaysia wireless village programme: a conceptual framework. Paper presented at the International Conference for Social Sciences Research, Malaysia. Retrieved from http://worldconferences.net/proceedings/icssr2014/toc/papers_icssr2014/IC%20072%20HAMIZAH%20BINTI%20SAHHARON%20-%20RELATIONSHIP%20BETWEEN%20THE%20USE%20OF%20SOCIAL.pdf
Hasmiah, K., Siti Hajar, M. I., & Noraidah, S. (2011, June). Kesedaran dan penggunaan perkhidmatan awam dalam talian di kalangan berbagai golongan rakyat. Paper presented at the 6th Malaysia National Economic Conference, Malaysia. Retrieved from http://www.ukm.my/fep/perkem/pdf/perkemVI/PERKEM2011-1-2A4.pdf
Hing, Y. K. (2009). Faktor berkaitan dengan penerimaan guna perbankan Internet dalam kalangan pelajar Universiti Tunku Abdul Rahman. (Unpublished PhD’s thesis). Universiti Putra Malaysia, Selangor, Malaysia.
Jones, E., Sundaram, S., & Chin, W. (2002). Factors leading to sales force automation use: A longitudinal analysis. Journal of Personal Selling & Sales Management, 22(3), 145-157.
Kaliannan, M., & Awang, H. (2010). Adoption and Use of E-Government Services: A Case Study on E-Procurement in Malaysia. WSEAS Transactions on Business and Economics, 7(1), 1-10.
Kapurubandara, M., & Lawson, R. (2006, December). Barriers to Adopting ICT and e-commerce with SMEs in developing countries: An Exploratory study in Sri Lanka. Paper presented at the CollECTeR ’06, University of Western Sydney, Adelaide, Australia. Retrieved from http://www.researchgate.net/publication/228613508
Maizatul Haizan, M., Mohammed Zin, N., Ali, S., Wan Idros, W. S., & Mohd. Yusof, A. (2011). Government to citizen: Advocacy of government on-line systems and their acceptance among citizens. The Innovation Journal: The Public Sector Innovation Journal, 16(3), 1-13.
Malaysian Administrative Modernisation and Management Planning Unit. (2011). Transaksi perkhidmatan dalam talian. Retrieved from http://www.mampu.gov.my/eservice-2011
Malaysian Communications and Multimedia. (2013). Internet users survey 2013. Retrieved from http://www.skmm.gov.my/Resources/Statistics/Internet-users-survey/Hand-phone-Users-Survey-2013.aspx.
Malaysian Communications and Multimedia. (2015). Internet users survey 2015. Retrieved from https://www.mcmc.gov.my/resources/statistics/internet-users-survey
Marchewka, J. T., Liu, C., & Kostiwa, K. (2007). An application of the UTAUT model for understanding student perceptions using course management software. Communications of the IIMA, 7(2), 93-104.
May, H. (2004). Making statistics more meaningful for policy research and program evaluation. American Journal of Evaluation, 25(4), 525-540
Md. Salleh, H., Sulaiman, M. Y., Hayrol Azril, M. S., Mohd Shahwahid, O., Bahaman, A. S., Asnarulkhadi, A. S., & Siti Aisyah, R. (2011). Receiving the agriculture information through mass media and interpersonal sources among the rural community. American Journal of Agriculture and Biological Science, 6(1), 451-461. doi: org/10.3844/ajabssp.2011.451.461
Michael, S. M., & Prabowo, P. W. (2011). Kajian Unified Theory of Acceptance and use of technology dalam penggunaan open source software management system: Studi kasus Universitas Indraprasta PGRI. Jurnal Ilmiah Program Pascasarjana Magister Ilmu Komputer STMIK Nusa Mandiri, 1(1), 1-9.
Ministry of Youth and Sports Malaysia. (2015). Dasar Pembangunan Belia Nasional 1997. Retrieved from http://www.iyres.gov.my/dokumen/DPN.pdf
Mohd Taib, O. (2004). Universiti dan Tradisi Kecemerlangan. Kuala Lumpur, Malaysia: Penerbit Universiti Malaya.
National Population and Family Development Board. (2015). National family policy. Retrieved from http://www.lppkn.gov.my/index.php?lang=en
Noraidah, S., Norashikin, Z. A., Amy Salfarina, A., Hasmiah, K. & Siti Hajar, M. I. (2011, June). Kemudahan capaian dan penggunaan e-kerajaan di Malaysia. Paper presented at the 6th Malaysia National Economic Conference, Malaysia. Retrieved from http://www.ukm.my/fep/perkem/pdf/perkemVI/PERKEM2011-1-2A2.pdf
Norashuha, T., Hamdan, S., Ros Ilyani, R., Nguyen T. V., Tee T. C., Mohd Rustam M. R., & Noriadah A. K. S. (2013, November). Keperluan medium perkhidmatan atas talian dalam pelaksanaan penasihatan akademik. Paper presented at the 2nd International Seminar on Quality and Affordable Education, Malaysia. Retrieved from http://educ.utm.my/wp-content/uploads/2013/11/721.pdf
Prasetyo, H. B., & Anubhakti, D. (2011). Kajian penerimaan sistem e-learning dengan menggunakan pendekatan UTAUT studi kasus Fakultas Teknologi Informasi Universitas Budi Luhur. Jurnal BIT, 8(2), 45-47.
Rust, R. T., & Lemon, K. N. (2001). E-service and the consumer. International Journal of Electronic Commerce, 5(3), 85-101.
Safar Hasim, M., & Salman, A. (2010). Factors affecting sustainability of internet usage among youth. The Electronic Library, 28(2), 300-313.
Selwyn, N. (2003). Apart from technology: understanding people’s non-use of information and communication technologies in everyday life. Technology in Society, 25(1), 99-116.
Singh, S., Srivastava, V., & Srivastav, R. K. (2010). Customer acceptance of mobile banking: A conceptual framework. SIES Journal of Management, 7(1), 55-64.
Siti Ezaleila, M., & Azizah, H. (2010). Media sosial: Tinjauan terhadap laman jaringan sosial dalam talian tempatan. Jurnal Pengajian Media Malaysia, 12(2), 37-52.
Siti Hajar, M. I., Hasmiah, K., & Noraidah, S. (2011, June). Identifying barriers to the adoption of e-government services in Malaysia. Paper presented at the 6th Malaysia National Economic Conference, Malaysia. Retrieved from http://www.ukm.my/fep/perkem/pdf/perkemVI/PERKEM2011-1-2A6.pd
Sivo, S. A., Saunders, C., Chang, Q., & Jiang, J. J. (2006). How low should you go? Low response rates and the validity if inference in IS questionnaire research. Journal of the Association for Information Systems, 7(6), 351-414.
Suganthi, R., Balachandher, K. G., & Balachandran, V. (2001). Internet banking patronage: An empirical investigation of Malaysia. Journal of Internet Banking and Commerce, 6(1), 20-32.
Tan, M., & Teo, T. S. H. (2000). Factors Influencing the adoption of internet banking. Journal of Associations for Information System, 1(5), 1-42.
Triandis, H. C. (1979). Values, attitudes, and interpersonal behavior. Nebraska Symposium on Motivation, 27(1), 195-259.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425-478.
Wiersma, W. (2000). Research methods in education: An introduction. London: Allyn & Bacon.
Yamane, T. (1967). Elementary sampling theory. Englewood Cliffs, NJ: Prentice- Hall.
Yu, C. S. (2012). Factors affecting individuals to adopt mobile banking: Empirical evidence from the UTAUT model. Journal of Electronic Commerce Research, 13(2), 104-121.
Kamarudin, S., & Omar, S. Z. (2017). Environmental Factors and the Acceptance of Youth towards MyEG Application: A Quantitative Empirical Investigation. International Journal of Academic Research in Business and Social Sciences, 7(10), 8-21.
Copyright: © 2017 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode
