A Proposed Tool for Lean Healthcare Performance Improvement (LHPI)

In current competitive business and modern work, organizational culture and Lean Healthcare (LH) is important to improve organizational performance in healthcare industry. Healthcare industry itself is moving forward toward preparing a cost and time efficient, morale, quality, and safety healthcare providers. Thus, the aim of this study is to develop a lean healthcare tool that incorporate lean healthcare practices, quality improvement effort and performance measure in Malaysian healthcare industry. This finding is to provide a lower cost of material, improve supply chain process, better service quality for customer, and Just in Time (JIT) services deliveries. This study also expect to eliminate healthcare waste and defects in many aspects of the healthcare operation, strengthening relationships with vendors, producing high quality products, and ultimately serve customers better than competitors. The development through lean healthcare tool will be conduct in Malaysia healthcare industry and will also be adopt to analyze the data gather from systems validation process. Further, the findings of the study are expects to provide a practical guideline for healthcare practitioner to enhance performance improvement and to provide tested lean healthcare system, quality improvement effort and performance improvement systems in healthcare industries through a tool. Development of lean healthcare tool will be test in this research. Hence, this research might be important to Malaysian Healthcare industry in improving performance improvement. As such, it is expected to benefit both researchers, practitioners, consultant and academic player.