International Journal of Academic Research in Business and Social Sciences

search-icon

The Impact of Knowledge Management on Organizational Learning (An Empirical Study on the Education Sector in Damascus City)

Open access
The increasing intensity of competition among organizations in this century, has led organizations are always looking for ways to gain competitive advantage and win the competition requirements. knowledge management and Organizational learning tools to gain competitive advantage for different organizations are considered. The present study aimed to investigate the Impact of Knowledge Management on Organizational Learning in the public and private universities in Damascus. The sample consisted of 383 workers at the universities' Administrative and Academic system and two scales were used in this study; (Gold et al., 2001) scale to measure the Knowledge Management and (Jerez-Gomez et al, 2005) scale to measure the Organizational Learning. The study found significant impact of all Knowledge Management dimensions on Organizational Learning. The study also found no significant differences in the extent of Knowledge Management and Organizational Learning between both universities.
Bauman, G.L. (2005), promoting organizational learning in higher education to achieve equity in educational outcomes, new directions for higher education, No. 131, Fall 2005.

Black, W., Babin, B., & Anderson, R. (2010). Multivariate Data Analysis: A Global Perspective: New Jersey: Pearson Education Inc.

Chen, L. and Mohamed, S. (2008) Impact of internal business environment on knowledge management within construction organisations. J. of Construction Innovation, Emerald, 8(1), pp. 61-81.

Chin-Loy, C., Mujtaba, B. G. and Dastoor, B. (2007). Organizational Knowledge Management Research and Practices for Developing Economies. Society of Afghan Engineers Journal, 58.

Chinowsky, Paul, & Patricia, Carrillo (2007). Knowledge management to learning organisation connection. Journal of Management in Engineering, 23(3), 122–130.

Creswell, J.W. (2012), Educational Research: Planning, Conducting, And Evaluating Quantitative And Qualitative Research, Pearson Education Inc., Boston, Ma.

Cross,R,(2000),Technology Is Not Enough: Improving Performance by Building Organizational Memory. Sloan Management Review.

Dimitriades, Zoe S. (2005). Creating strategic capabilities: Organisational learning and knowledge management in the new economy. European Business Review, 17(4), 314–324.

Emden, Z., Yaprak, A., & Cavusgil, S.T. (2005). Learning from experience in international alliances: Antecedents and firm performance implications. Journal of Business Research, 58(7), 883–892.

Firestone and McElroy (2004) termed the relationship of OL and KM as intimate. He argued that
Firestone, Joseph M., & McElroy, Mark W. (2004). Organisational learning and knowledge management: The relationship. The Learning Organisation, 11(2), 177–184.

Fong, P.S.W. and Choi, S.K.Y. (2009) "The processes of knowledge management in professional services firms in the construction industry: a critical assessment of both theory and practice", Journal of Knowledge Management, 13( 2), pp.110 – 126.

From literature review, KM affects OL positively (Garratt, 1990; Su et al., 2004). In Su et al.

García-Morales, V. J., Lloréns-Montes, F. J., & Verdú-Jover, A. J. (2007). Influence of personal mastery on organizational performance through organizational learning and innovation in large firms and SMEs. Technovation, 27(9), 547-568.

Garratt, B. (1990). Creating a learning organisation: A guide to leadership, learning, and development. New York, NY: Simon & Schuster.

Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: an organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185-214.

Grant, Robert M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17(Winter), 109–122.

Hari, S., Egbu, C. and Kumar, B. (2005). A knowledge capture awareness tool: An empirical study on small and medium enterprises in the construction industry. Engineering, Construction and Architectural Management, 12, 533-567.

Hitt, P. & Ireland. (2005), Strategic Management Comprttiveness and Globalization Concept, Thomson South Western.

Hossein Gholizdeh, Rizwan and Shabani Varaki, Bakhtiar and Mortazavi, S. (2004), the relationship between process knowledge and corporate culture at the University of Mashhad, Mashhad University Journal of Psychology.

Huber, G. P. (1991). Organizational learning: The contributing processes and the literatures. Organization Science, 2(1), 88-115.

Jansen, J.J.P., Vera, D. And Crossan, M. (2009), “Strategic Leadership For Exploration And
Exploitation: The Moderating Role Of Environmental Dynamism”, The Leadership Quarterly, 20(1), 5-18.

Jaworski, B. J., & Kohli, A. K. (1993). Market orientation: antecedents and consequences. The Journal of marketing, 53-70.

Jerez-Gomez, P., Céspedes-Lorente, J., & Valle-Cabrera, R. (2005). Organizational learning capability: a proposal of measurement. Journal of Business Research, 58(6), 715-725.

Jöreskog, K. G. (1967). Some contributions to maximum likelihood factor analysis. Psychometrika, 32(4), 443-482.

Ke, W., & Wei, K. K. (2006). Organizational learning process: its antecedents and consequences in enterprise system implementation. Journal of Global Information Management (JGIM), 14(1), 1-22.

Khalifa, B. And Ayoubi, R.M, (2014), “Leadership Styles At Damascus Higher Education”,
International Journal Of Educational Management, 29(4), 477-491.

Khanderkar, Aradhana, & Sharma, Anuradha (2005). Organisational learning in Indian organisations: A strategic HRM perspective. Journal of Small Business and Enterprise Development, 12(2), 211–226.
Lam, T.L. And Pang, S.K. (2003), “The Relative Effects Of Environmental, Internal And Contextual Factors On Organizational Learning: The Case Of Hong Kong Schools Under Reforms”, The Learning Organization, 10(2), 88-97.

Liao, S., & Wu, C. (2009). The Relationship among Knowledge Management, Organizational Learning, and Organizational Performance. International Journal of Business and Management, 4(4), P64.

Mack, N., Woodsong, C., Macqween, K.M., Guest, G. And Namey, E. (2005), Qualitative Research Methods: A Data Collector’s Field Guide, Family Health International, North Carolina.

Marr,g&Schima,A.Nelly.(2002), Assessing strategic knowledge.Assetsin EBusiness, International Journal of Business Performance Management.

Mc cartthy,A.F.(2006), Knowledge Management: Evaluating strategies and processes used in Higher Education, Dissertation Doctoral, Nova southeastern university.

Miller, Danny (1996). Configurations revisited. The Strategic Management Journal, 17(7), 505–512.

Moore, D.S. And Notz, W.I. (2009), Statistics: Concepts And Controversies, 7th Ed., W. H. Freeman And Company, New York, Ny.

Nasr Esfehani, A. (2007). Empowerment Mystery. Journal of Management and Development Planning.

Nikbakht, A., Siadat, S. A., Hoveida, R., & Moghadam, A. (2010). Study of the Relationship between Knowledge Management and Chairpersons Leadership Styles at Isfahan University of Medical Sciences from Faculty View Points. Health Information Management, 7(2), 216-224.

Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5(1), 14-37.

Norouzian, meysam (2005), knowledge management, the scientific journal of education policy. No. 176.

Omerzel, D. G. (2010) The impact of knowledge management on SME growth and profitability: A structural equation modelling study. Africa Journal of Business Management, 4(16), pp. 3417- 3432.

Otala.L.(2000),Oppimisen, etu:Kilpailukykya, muutoksessa, Porvoo:WSOY.

Paajanen.Petri &Kantola. Jussi. (2008), Applaying systems thinking in the evaluation of organizational learning and knowledge creation.

Patnaik, B., Beriha, G.S., Mahapatra, S.S. And Singh, N. (2013), “Organizational Learning In Educational Settings (Technical): An Indian Perspective”, The Learning Organization, 20
(2), 153-172.

Patricia, Jun,(2008), In his doctoral dissertation for a learning organization, knowledge management. http://www.amazon.com/Organizational-Learning.

Polanyi, M. (1962). Personal knowledge: Towards a post-critical philosophy: Psychology Press.

Salinz, Edward Jones, Gary (2007), Knowledge management in educational organizations, translated by MR Ahanchian, Rizwan Hossain Gholizdeh, and Tehran: Android Era Institute of Educational Studies.

Sanchez, Ron (2005). Knowledge management and organisational learning: Fundamental concepts for theory and practice. Working Paper Series, School of Economics and Management, Lund University.

Sarantakos, S. (2004), Social Research, 2nd Ed., Palgrave, New York, Ny.

Sekaran, U. (2006), Research Methods for Business: A Skill Building Approach, 4th Ed, Wiley India Pvt. Limited, New Delhi.

Senge, Peter (1990). The fifth discipline: The art and practice of the learning organization. New York, NY: Doubleday.

Snyder, William Montgomery (1996). Organizational learning and performance: An exploration of the linkages between organization learning, knowledge, and performance. Ph.D. thesis, University of Southern California, USA.

Sobhaninejad, M. (2005) the learning organization theoretical concepts, models and assessing research, printing, Tehran, Yastaroon publication.

Stangor, C. (2011), Research Methods For The Behavioral Sciences, 4th Ed., Wadsworth, Cengage Learning, Belmont, Ca.

Su, Kuo-Jen, Huang, Liang-Chih, & Hsieh, Hsiow-Ling (2004). The development of a knowledge flow paradigm in engineering education: Empirical research in Taiwanese Universities. World Transactions on Engineering and Technology Education, 3(1), 125–128.

Webb, S. P. (1998). Knowledge Management: Linchpin of Change, The Association for Information Management (ASLIB), London.

Yang, D. (2011) The Effect of Knowledge Management on Product Innovation – Evidence from the Chinese Software Outsourcing Vendors, iBusiness, 2011, 3, pp. 16-22.

Yu, Y. (2010). Exploring the relationships of knowledge management, organizational innovation and financial performance. Paper presented at the Advanced Management Science (ICAMS), 2010 IEEE International Conference on.

Zack, M., Mckeen, J., Singh, S. (2009), "Knowledge management and organizational performance: an exploratory analysis", Journal of Knowledge Management, 13(6), pp.392-409.
Alsabbagh, M., & Khalil, A. H. AL. (2017). The Impact of Knowledge Management on Organizational Learning (An Empirical Study on the Education Sector in Damascus City). International Journal of Academic Research in Business and Social Sciences, 7(4), 498-514..