Business context worldwide is a matter of interest for many scholars and thus countless studies addressing this context, which obtain various findings, are made. Accordingly, the current study emphasizes on four prominent subjects regarding the psycho-social aspects of businesses, Turkish banks to be more precise: credit experts’ perceptions of their immediate managers’ transformational leadership features, their creativity, job satisfaction, and organizational commitment. What is distinctive to this study is that these four subjects’ overall relationships are analyzed within an integrative model, which has not been proposed or tested before. The study furthermore contributes to the literature in terms of addressing banks that work by means of formal and sometimes informal social relationships. Findings suggest that these four concepts are positively and strongly related with each other. A perception of immediate managers’ transformational leadership is beneficial for credit experts’ creativity boost, their commitment and contentment with the work, and vice versa. Despite the lack of an exactly similar study, the current findings give support to similar conclusions in the literature.
Copyright: © 2018 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode