International Journal of Academic Research in Business and Social Sciences

search-icon

The Evaluation of Neighborhood Facilities and Services of Low Cost Housing (LCH) in Kuala Terengganu: Residential Satisfaction Perspective

Open access
In Malaysia, the National Housing Policy made housing one of the main objectives in fulfilling the needs of the people.Therefore, a study on the status of one housing program for the poor and those from the lower-income bracket, namely the Low-Cost Housing (LCH), in influencing the quality of life of its target group was carried out. A field study was done to evaluate the consistency of neighbourhood facilities and services of the LCH with the housing needs of the target group. The main instrument in primary data collection was using a survey method utilizing structured questionnaires. Around 325 household heads for six flat-type low cost housing programs in Kuala Terengganu were involved in this study. Results showed that residents are dissatisfied with neighbourhood facilities. This study recommends an immediate improvement of neighbourhood facilities in these low-cost housing.