International Journal of Academic Research in Business and Social Sciences

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Critical Overview of Organizational Citizenship and Organizational Loyalty and Empiric Study for Two Concept

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As country nationals who is a member of a country and that subject to the constitutional arrangements of the country, the people working within the organization, was accepted as a citizen of the business, they should benefit from all rights on an equal level. This line of thinking in the concept of organizational citizenship should be re-examined. The definitions referred to in the literature is lacking in our opinion, only on the basis of the voluntary and undertaking extra role, not fulfill these elements of organizational citizenship and a greater number of other employees which to include be redefined is a necessary condition for us. Based on this idea, whether the impact on organizational loyalty of organizational citizenship behavior were included in the study.
In our study, employees' perceptions of organizational citizenship behavior has been investigated whether the effect on organizational loyalty. To test the hypothesis, survey was conducted with 283 people which working in a public institution in Bitlis. This survey were analyzed with SPSS. According to the findings, it was found that the positive and low strength relationship (.156 and .367 between value and p <0.01 level) between organizational citizenship behavior and organizational of loyalty. the organizational citizenship behavior on organizational loyalty has been concluded to be effective in the range of 13% 13 (R2:,135; ?:,329; p: 0,000) to 2.4%(R2:.024; ?:.123; p: 0.000).