The purpose of this study was to explore supervision group leaders’ conflict management strategies in Turkey. This research was conducted as a survey using a descriptive method. The population of the study consisted of 2493 inspectors working in 81 provinces geographically divided in seven regions. The data were collected by “Conflict Management Strategies Questionnaire” which consisted of 32 items. The measurement model was tested using a confirmatory procedure. In the analysis procedure quantitative analysis techniques such as means, frequencies and standard deviations t-test and a one-way Anova were utilized. Group leaders perceived that firstly, they refer to problem solving strategies and secondly, compromising; the third and fourth strategies they used in managing conflicts were dominating and avoiding. Inspectors reported that firstly, they used problem solving, compromising, dominating and avoiding successively. It is significant to find that both group leaders and inspectors had the same evaluation about preferring conflict management strategies.
Akgül, A. & Çevik, O. (2003). ?statistiksel analiz teknikleri: SPSS’te i?letme uygulamalar?. Ankara: Emek Ofset.
Alper, S., Tjosvold, D., & Law, K. S. (2000). Conflict management, efficacy, and performance in organizational teams. Personnel Psychology, 53(3), 625-642.
Armstrong, M., (2006). A handbook of human resource management practice (10th ed.) London: Kogan Page Publishers.
Büyüköztürk, ?. (2003). Sosyal bilimler için veri analizi el kitab?: ?statistik, ara?t?rma deseni, SPSS uygulamalar? ve yorum. Ankara: PegemA Yay?nc?l?k.
Büyüköztürk, ?., Çakmak, E.K., Akgün, Ö.E., Karadeniz, ?. & Demirel, F. (2010). Bilimsel ara?t?rma yöntemleri. Ankara: Pegem Akademi.
Brewer, N., Mitchell, P., & Weber, N. (2002). Gender role, organizational status, and conflict management styles. International Journal of Conflict Management, 13(1), 78-94.
Çokluk, Ö., ?ekercio?lu, G, & Büyüköztürk, ?. (2010). Sosyal bilimler için çok de?i?kenli istatistik. Ankara: Pegem Akademi.
DeChurch, L. A., & Marks, M. A. (2001). Maximizing the benefits of task conflict: The role of conflict management. International Journal of Conflict Management, 12(1), 4-22.
Eunson, B. (2007). Conflict Management. Melbourne: John Wiley & Sons Australia Ltd.
Gaertner, H., Wurster, S., & Pant, H. A. (2014). The effect of school inspections on school improvement. School Effectiveness and School Improvement, 25(4), 489-508.
Göksoy, S. (2015). Time Management of Educational Inspectors. Journal of Education and Training Studies, 3(6), 287-292.
Grek, S., Lawn, M., Ozga, J. & Segerholm, C. (2013). Governing by inspection? European inspectorates and the creation of a European education policy space. Comparative Education, 49(4), 486–502.
Hair, J. F., Anderson R. E., Tahtam, R.L. & Black, W.C. (1998). Multivariate data analysis (5th ed.). New Jersey: Pearson Education.
Jeong, H. W. (2009). Conflict management and resolution: An introduction. London: Routledge.
Jehn, K. A., Jonsen, K. & Rispens, S. (2014). Relationships at work: Intragroup conflict and the continuation of task and social relationships in workgroups. In M. A. Rahim, (Ed.). Current Topics in Management (Vol. 17) (1–22). New Jersey: Transaction Publishers.
Krejcie, R.V. & Morgan, D.W. (1970). Determining sample size for research activities. Educational and psychological measurement, 30 (3), 607-610.
Lee, K. L. (2009). An examination between the relationship of conflict management styles and employees’ satisfaction with supervision. International Journal of Business and Management, 3(9), 11-25.
McConnon, S., & MConnon, M. (2008). Conflict management in the workplace: How to manage disagreements and develop trust and understanding. Oxford: Spring Hill House.
Montana, P. J. & Charnov, B. H. (2000). Management (3rd ed.). New York: Barron's Educational Series, Inc.
MEB. (2014). Okul ve E?itim Kurumlar?n?n Denetim Rehberleri. Retrieved March 10, 2016, from http://rdb.meb.gov.tr/www/yayinlarimiz/icerik/13
Rahim, M. A. (2001). Managing conflict in organizations (3rd ed.). London: Quorum Books. Greenwood Publishing Group, Inc.
Resmi Gazete (2011). 652 say?l? Milli E?itim Bakanli??n?n te?kilat ve görevleri hakk?nda kanun hükmünde kararname (Tarih: 14/09/2011, Say?: 28054).
Resmi Gazete (2014a). 6528 say?l? Milli E?itim Temel kanunu ile baz? kanun ve kanun hükmünde kararnamelerde de?i?iklik yap?lmas?na dair kanun. (Tarih: 14/03/2014, Say?:28941).
Resmi Gazete (2014b). Milli E?itim Bakanl??? rehberlik ve denetim ba?kanl??i ile maarif müfetti?leri ba?kanl?klar? yönetmeli?i (Tarih: 24/05/2014, Say?: 29009).
?ahin, A. (2007). ?lkö?retim okulu yöneticilerinin ki?iler arasi ileti?im becerileri ve çat??ma yönetimi stratejileri aras?ndaki ili?ki. Yay?mlanmam?? Yüksek Lisans Tezi. Antalya: Akdeniz Üniversitesi Sosyal Bilimler Enstitüsü.
Wellington, P. (2011). Effective people management: Improve performance delegate more effectively handle poor performance and manage conflict. London: Kogan Page Publishers.
SABANCI, A., SAHIN, A., & OZDEMIR, I. (2016). Conflict Management Strategies of the Leaders of Inspection Groups in Turkey. International Journal of Academic Research in Business and Social Sciences, 6(12), 81-91.
Copyright: © 2016 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode
