Small and Medium Enterprises (SMEs) in manufacturing serve as a cornerstone of Malaysia’s economic development, making substantial contributions to industrial output, job creation, and technological innovation. Despite their strategic importance, many manufacturing SMEs continue to face persistent challenges in sustaining employee productivity. Traditional efforts to improve productivity have largely focused on operational upgrades and technology adoption, often overlooking the psychological dimensions of employee motivation. To address this gap, this study adopts Self-Determination Theory (SDT) as a conceptual framework to explore how fulfilling employees’ psychological needs autonomy, competence, and relatedness can enhance intrinsic motivation and, in turn, improve productivity within manufacturing SMEs. A literature review was conducted. Empirical studies published between 2011 and 2024 were identified from academic databases including Scopus, Web of Science, and Google Scholar. Relevant articles were selected based on relevance and focus on SDT constructs in workplace settings. The selected studies were then synthesized accordingly to examine how each SDT component contributes to employee productivity in the context of Malaysian manufacturing SMEs. The findings affirm that autonomy, promoted through participatory decision-making and flexible work arrangements, enhances employee initiative, innovation, and accountability factors directly linked to improved work output and operational agility. Competence is supported by targeted training, mentoring, and psychologically safe environments, leading to higher task performance, skill mastery, and adaptive learning, which are critical in lean-staffed manufacturing settings. Relatedness, rooted in interpersonal trust and team cohesion, fosters collaboration, emotional commitment, and employee retention. When employees feel connected to their teams and supported by leadership, they are more likely to engage proactively, remain loyal, and sustain consistent performance even under resource constraints. Overall, the review underscores the strategic value of embedding psychological need satisfaction into human resource and leadership practices, particularly for manufacturing SMEs with limited capacity to rely solely on extrinsic incentives. Integrating SDT principles offers a low cost yet effective pathway for cultivating intrinsically motivated, high-performing employees capable of driving innovation and operational resilience. The review also identifies previous study on SDT construct relevance to employee productivity especially in context of SMEs. Future research should explore how SDT based interventions unfold over time and across diverse manufacturing subsectors. This study contributes to advancing theoretical understanding of motivation in SME contexts and offers practical insights for manufacturing SME leaders seeking sustainable, human centered strategies to enhance employee productivity.
Abun, D., Asuncion, S., Lazaro, J., Magallanes, T., & Nimfa, C. (2021). The effect of educational attainment, length of work experience on the self-efficacy of teachers and employees. International Journal of Business Ecosystem and Strategy, 3(2), 16–28. https://doi.org/10.36096/ijbes.v3i2.258
Alexandrino, J., Lourenço, P. R., Rebelo, T., & Dimas, I. (2024). Having each other’s back: The mediating role of supportive behaviours in the relationship between team autonomy and team effectiveness. Organizacija, 57(2), 87–98. https://doi.org/10.2478/orga-2024-0006
Atan, J., & Mahmood, N. (2019). The role of transformational leadership style in enhancing employees’ competency for organization performance. Management Science Letters, 9(10), 2191– 2200. https://doi.org/10.5267/j.msl.2019.7.033
Autin, K. L., Duffy, R. D., Blustein, D. L., Gensmer, N. P., Douglass, R. P., England, J. W., & Allan, B. A. (2019).The development and initial validation of need satisfaction scales within the psychology of working theory. Journal of Counseling Psychology, 66(2), 195–209. https://doi.org/10.1037/cou0000323
Chua, J. L., & Ayoko, O. B. (2019).Employees’ self-determined motivation, transformational leadership and work engagement. Journal of Management & Organization, 27(3), 523–543. https://doi.org/10.1017/jmo.2018.74
Cvetkoska, V., Eftimov, L., & Kitanovikj, B. (2024). Unveiling the nexus between corporate social responsibility (CSR) and employee satisfaction: A comprehensive bibliometric analysis. International Journal of Organizational Analysis, 33(1), 185–208. https://doi.org/10.1108/ijoa-07- 2023-3831
Davidson, A., Gleim, M., Johnson, C., & Stevens, J. (2023). Gig worker typology and research agenda: Advancing research for frontline service providers. Journal of Service Theory and Practice, 33(5), 647–670. https://doi.org/10.1108/jstp-08-2022-0188
Deci, E. L., Ryan, R. M., & Vansteenkiste, M. (2017). Self-determination theory: A macrotheory of human motivation, development, and health. Canadian Psychology / Psychologie Canadienne, 49(3), 182–185. https://doi.org/10.1037/cap0000064
Department of Statistics Malaysia. (2024). Small and medium enterprises performance 2023. https://www.dosm.gov.my/
Gagné, M., & Deci, E. L. (2005). Self-determination theory and work motivation. Journal of Organizational Behavior, 26(4), 331–362. https://doi.org/10.1002/job.322
Gagné, M., Forest, J., Vansteenkiste, M., Crevier?Braud, L., Broeck, A., Aspeli, A.,& Westbye, C. (2014). The multidimensional work motivation scale: Validation evidence in seven languages and nine countries. European Journal of Work and Organizational Psychology, 24(2), 178–196. https://doi.org/10.1080/1359432x.2013.877892
Gupta, M., & Shaheen, M. (2017).Impact of work engagement on turnover intention: Moderation by psychological capital in India. Business: Theory and Practice, 18, 136–143. https://doi.org/10.3846/btp.2017.014
Kaabomeir, N., Mirkamali, S. M., & Farahbod, L. (2022). Autonomous motivation and work engagement: Mediating role of job satisfaction. Journal of Management Development, 41(5), 459–476. https://doi.org/10.1108/JMD-08-2021-0306
Kaur, S., & Kaur, G. (2021).Human resource practices, employee competencies and firm performance: A 2-1-2 multilevel mediational analysis. Personnel Review, 51(3), 1100–1119. https://doi.org/10.1108/pr-08-2020-0609
Khan, N. (2023). Mediating role of employees’ competencies in relationships amid employment security and organizational performance. Journal of Social Sciences Development, 2(1), 85–96. https://doi.org/10.53664/jssd/02-01-2023-07-85-96
Kitchenham, B., Pretorius, R., Budgen, D., Brereton, O. P., Turner, M., Niazi, M., & Linkman, S. (2010). Systematic literature reviews in software engineering–A tertiary study. Information and Software Technology, 52(8), 792–805. https://doi.org/10.1016/j.infsof.2010.03.006
Lee, L., Hee, O., Kowang, T., Fei, T., Teo, P., Patrick, Z., & Wu, C. (2023). Psychological empowerment and job satisfaction on organizational commitment among SME employees. International Journal of Academic Research in Business and Social Sciences, 13(3). https://doi.org/10.6007/ijarbss/v13-i3/16452
Li, B., Xu, F., Otero, S., Sial, M., Comite, U., Cherian, J., & Vasa, L. (2021).CSR and workplace autonomy as enablers of workplace innovation in SMEs through employees: Extending the boundary conditions of self-determination theory. Sustainability, 13(11), 6104. https://doi.org/10.3390/su13116104 Manajemen, 19(3), 662-677. https://doi.org/10.21776/ub.jam.2021.019.03.18
Mao, J., Chiang, J. T. J., Chen, L., Wu, Y., & Wang, J. (2018).Feeling safe? A conservation of resources perspective examining the interactive effect of leader competence and leader self?serving behaviour on team performance. Journal of Occupational and Organizational Psychology, 92(1), 52–73. https://doi.org/10.1111/joop.12233
Patel, R., & Bartholomew, J. (2021).Impact of job resources and job demands on burnout among physical therapy providers. International Journal of Environmental Research and Public Health, 18(23), 12521. https://doi.org/10.3390/ijerph182312521
Putra, T. R. I., Yunus, M., & Fakhreza, T. H. (2021). Total Quality Management In Affecting Company Operational Performance In Convection Smes With Organizational Commitment As A Mediator. Jurnal Aplikasi Manajemen, 19(3),662-677. https://doi.org/10.21776/ub.jam.2021.019.03.18
Razak, N. A., & Rahim, A. F. (2024). SME performance report 2021. Department of Statistics Malaysia. SME. https://smecorp.gov.my
Sakka, G., Almotairi, M. S., & Alzahrani, S. (2024). Psychological capital and intrinsic motivation: Impacts on employee productivity in SMEs. International Journal of Human Resource Studies, 14(1), 55–68. https://doi.org/10.5296/ijhrs.v14i1.19388
Santosa, M., Supartha, W., Riana, I., & Surya, I. (2020). A contiguity of social capital, competence, and business performance moderating by government policy. Journal of Asian Finance, Economics and Business, 7(9), 727–736. https://doi.org/10.13106/jafeb.2020.vol7.no9.727
Shafie, M. A., & Isa, M. F. M. (2023). The influence of transformational leadership on job satisfaction and performance in Malaysian SMEs. Asian Journal of Business and Accounting, 16(2), 103–121. https://doi.org/10.22452/ajba.vol16no2.5
SME Corp. Malaysia. (2024). SME annual report 2023/24: SME. https://smecorp.gov.my Sudarmo, S., Suhartanti, P., & Prasetyanto, W. (2021). Servant leadership and employee productivity: A mediating and moderating role. International Journal of Productivity and Performance Management, 71(8), 3488–3506. https://doi.org/10.1108/ijppm-12-2020-0658
Setamam, N. M., & Ahmad, F. S. (2026). Enhancing Employee Productivity in Manufacturing Smes: A Self-Determination Theory Perspective. International Journal of Academic Research in Business and Social Sciences, 16(2), 974–979.
Copyright: © 2026 The Author(s)
Published by Knowledge Words Publications (www.kwpublications.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode