International Journal of Academic Research in Business and Social Sciences

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Influence of Pay Satisfaction and Length of Service on Organization Citizenship Behaviour of Bankers

Open access

Dr. Barnabas E. Nwankwo, Tobias C. Obi, Dr. Ngozi Sydney- Agbor, Solomon A. Agu, Dr. James U Aboh

Pages 238-244 Received: 30 Nov, -0001 Revised: 30 Nov, -0001 Published Online: 14 Sep, 2013

http://dx.doi.org/10.46886/IJARBSS/v3-i9/206
This study investigated influence of pay satisfaction and length of service on organizational citizenship behavior among bankers in Enugu Metropolis. Sixty (60) participants were used in the study and were cross-sectionally selected. An Onyishi (2007) organizational citizenship behavior index was used to measure participants. The result showed that pay satisfaction was significant F(1, 116) = 10.92, p < .05, while length of service was not significant, F(1, 116) = 1.480, p > .05. It is therefore concluded that pay determines citizenship behavior while length of service does not. This result tended to confirm and contradict some of the literatures reviewed.