This study investigated influence of pay satisfaction and length of service on organizational citizenship behavior among bankers in Enugu Metropolis. Sixty (60) participants were used in the study and were cross-sectionally selected. An Onyishi (2007) organizational citizenship behavior index was used to measure participants. The result showed that pay satisfaction was significant F(1, 116) = 10.92, p < .05, while length of service was not significant, F(1, 116) = 1.480, p > .05. It is therefore concluded that pay determines citizenship behavior while length of service does not. This result tended to confirm and contradict some of the literatures reviewed.
Copyright: © 2018 The Author(s)
Published by Human Resource Management Academic Research Society (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode