International Journal of Academic Research in Business and Social Sciences

search-icon

Abysmal Insurance Patronage for Residential Properties in Ghana

Open access
Climate change and its consequences reinforce on the need to insure homes or residential properties as a way of adapting to disaster. Currently, the level of property (or home) owners patronage in property insurance is low. The aim of this paper was to assess why homeowners do not insure their properties. 95 residential property owners in Wa, the regional capital of the Upper West region of Ghana were interviewed on their property insurance status and reasons for their status. 80% homeowners had their properties uninsured and stressed that the insurance companies charges high premium, cumbersome and non-transparent process reinstatement, and expressed low confidence in the insurance operators. Others lamented their dependence on the support from the National Disaster Management Organisation, Ghana in case of any disaster. Other findings included little knowledge on property insurance and that the home insurance companies are quiescent in the municipality. The study was carried out on a small geographical scope and national-scale survey is recommended. There is a need for action to increase the motivation among homeowners to insure their landed properties, which should include awareness raising actions in promoting sustainable behaviour. The paper examined a new subject of why low property insurance patronage of homeowners and provides a broad analysis of homeowners’ reasons for their actions or inactions.
i. Acetelli, L.K. (1995). “Disciplines at Parallel Play” Journal of Social and Personal Relationships,12, 589–596
ii. Barry R. Ostrager,Thomas R. Newman, and Wulterskluwer “law and business” hand book on insurance dispute, vol. 2
iii. Boateng R. (2006) Developing e-banking capabilities in a Ghanaian Bank: Preliminary Lessons. Journal of Internet Banking and Commerce, Vol. 11, No. 2 [Online] downloaded from http://www.arraydev.com/commerce/jibc/).
iv. Chankova, S., Sulzbach, S. and Diop, F. (2008). Impact of mutual health organizations: evidence from West Africa, Health Policy and Planning, 23(4):264-276.
v. Cohen, M. and Sebstad, J. (2006). The demand for micro insurance, in C. Churchill (ed.), Protecting the poor, A micro insurance compendium, International Labor Organization, Geneva.
vi. Dorfman, M.S. (2008). Introduction to Risk Management and Insurance. (9th ed.). USA: Pearson Prentice Hall.
vii. Gronroos, C.A. (1984) “Service model and its marketing implications”, European Journal of Marketing, 18 (4), pp. 36-44.
viii. Gronroos, C.(2001) The Perceived Quality Concept: a mistake? Managing Service Quality 11(3), pp. 150-152
ix. Jagerskog, A. (2003). Why States Cooperate over Shared Water – The Water Negotiations in the Jordan River Basin. Unpublished PhD Thesis at the Tema Institute, Department of Water and Environmental Studies, Linköping University.
x. Kirk, J and Miller, L M (1987) Reliability and validity in qualitative Research, Beverly CA, Sage Publications Inc.
xi. Kotler P. & Keller K.(2006) Marketing Management, 12th Edition, Pearson Education Inc, New Jersey.
xii. Maslow A. (1954) ‘‘Motivation And Personality. Harper and Row: New York, pp 80-106
xiii. McCord, M.J. (2001a). Health care micro insurance - case studies from Uganda, Tanzania, India and Cambodia, Small Enterprise Development, 12(1): 25-38.
xiv. National Insurance Commission. (2009). The Insurance Supervisor, January – June 2009 Accra: National Insurance Commission.
xv. National Insurance Commission. (2010). Annual Report for 2007, 2008, & 2009, Accra: National Insurance Commission
xvi. Pal, K., Bolda, B.S., &Garg, M.C. (2007). Insurance Management: Principles and Practices. Deep & Deep Publication PVT Ltd.
xvii. Pal, S.C. (2007). Insurance Industry in New Millennium: The Case of LIC: Challenges and Responses. Rajat Publications: New Delhi, India.
xviii. Platteau, J.P. (1997), Mutual Insurance as an Elusive Concept in Traditional Rural Societies, Journal of Development Studies, 33 (6): 764-96.
xix. Radermacher, R. and Dror, I. (2006). Institutional options for delivering health micro insurance, in C. Churchill (ed.), Protecting the poor, A micro insurance compendium, International Labor Organization, Geneva.
xx. Schneider, P. (2005). Trust in micro-health insurance: an exploratory study in Rwanda. Social Science and Medicine, 61:1430-38.
xxi. Government of Ghana, section 10 of the Local Government Act 1993 (Act 426)
xxii. Stephen N. Goldberg, Jeremy M. King, Kristi Singleton, and Kenneth BerlineTrotter (2010). Insurance Coverage for Property Damage and Business interruption claim.
xxiii. Stevenson J. W.(2010). Operations Management, Eighth Edition, McGraw-Hill Companies, Inc.
Elvis, A.-A., Andrews, S., & D., Q. J. Y. (2015). Abysmal Insurance Patronage for Residential Properties in Ghana. International Journal of Academic Research in Business and Social Sciences, 5(9). 109-125.