This survey explores the relationship between job satisfaction (wage and benefits, job nature, job promotion, supervision, relation with colleagues) and organizational citizenship behavior (participation, service delivery, loyalty) among the nursing staff of social security hospitals in Isfahan province. Descriptive-filed method was used to carry out the research. The statistical population included 270 personnel employed in the hospitals in Isfahan province. Reliability of the questionnaire was examined using Cronbach's alpha coefficient that was equal to 0.843 for each questionnaire and more than 0.760 for subtest that is about the dimensions under study. Therefore, reliability of the questionnaire and subtest was confirmed. Professors and experts confirmed validity of the questionnaire. T-test was used to test the hypotheses. The results disclosed that if job satisfaction is increased, organizational citizenship behavior is enhanced significantly.
Bateman, T. And Organ, D. (1983), "Job Satisfaction And The Good Soldier: The Relationship Between Affect And Employee Citizenship", Academy Of Management Journal, Vol. 26 No. 4.
Castro, Carmen.B & Armario, Enrique.M & Ruiz, David.M, (2004), “ the influence of employee organizational citizenship Behavior on customer loyalty “ , international journal of Service industry management , Vol.15 No.1
Charash,V.C&Spector, P.E, (2001),.“The Role of Justice in Organizations.a Meta- Analysis ”,Organizational Behavior and Human Decision Processes, vol,
George.M.jennifer & Jones. R. Gareth, (1999), "Organizational Behavior Understanding and managin (U.S.A., NewYork, ADDISON WESLEY
Gonzalez, Jose Varela And Teresa Garc?a, Garazo, (2005), " Structural Relationships Between
Greenberg.J, (2004), “Stress Fairness to Fare No Stress:managing WorkPlace Stress by Promoting Organizational Justice”, Organizational Dynamics, Vol, 33
Hellriegel. Don & Woodman. W. Richard, (1996), "Organizational Behavior (South - Western College Publishing An International Thomson Publishing Company, Ivancevich
Laschinger HK, Almost J, Tuer-Hodes D., (2003), "Workplace empowerment and magnet hospital characteristics: making the link. J Nurs Adm", Jul-Aug; 33(7-8)
Ma CC , Samvels ME , Alexander Jw, (2003), "Factors in nursing Job Satisfaction . J Nurs Admin", Nay : 33 (5
Netemeyer, R., Boles, J., Mckee, D. And Mcmurrian, R. (1997), "An Investigation Into The Antecedents Of Organizational Citizenship Behaviors In A Personal Selling Context", Journal Of Marketing, Vol. 61.
Organ, D.W.(1988), organizationl citizenshipe behavior : the good soldier syndrome , Lexington book, Lexington, MA.
Park, Jeong Eun, Deitz, D. George, (2006), "The Effect Of Working Relationship Quality On Sales Person Performance & Job Satisfaction : Adaptive Selling Behavior In Korean Automobile Sales Representatives", Journal
Scandura,T.A(1999).“Rethinking Leader-Member Exchange: an Organizational Justice Perspective”, Leadership Quarterly .Vol, 10
Simoens S, Scott A, Sibbald B, (2002), "Job Satisfaction, Work-Related Stress And Intention To Qut Of Scottish Gps. Scott MedJ
Rollinson, D., Broadfild, A. & Edwards, D.J. (1998), "Organizational behavior & analysis": An integrated approach. Addison Wesly Longman.
Woodman. W. Richard and Hellriegel. Don, (1996), "Organizational Behavior", (South - Western College Publishing An International Thomson Publishing Company.
Shepperd. J.A. (1993), Productivity loss in performance groups: A motivation analysis. Psychological Bulletin, 113.
Tabatabei, S. A. N., Takapoo, F., & Leilaeyoun, A. (2015). The Effective of Job Satisfaction on Organizational Citizenship Behavior. International Journal of Academic Research in Business and Social Sciences, 5(1), 127–137.
Copyright: © 2015 The Author(s)
Published by Knowledge Words Publications (www.kwpublications.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode
