International Journal of Academic Research in Business and Social Sciences

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Bingo Hati: A Case Study of a myViewBoard Based Digital Counseling Tool for Enhancing Emotional Expression among Vocational College Students

Open access

Tuan Noor Hazariani Tuan Zakaria, Zi Jian Oh, Muhammad Afif Ammar Muhammad Hijaz, Noor Shaliha Abdul Halim

Pages 95-106 Received: 20 Nov, 2025 Revised: 15 Dec, 2025 Published Online: 05 Jan, 2026

http://dx.doi.org/10.46886/IJARBSS/v16-i1/20024
Emotional expression represents a foundational dimension of psychological wellbeing and constitutes a critical prerequisite for effective counseling engagement. Within Technical and Vocational Education and Training (TVET) institutions, however, students frequently encounter difficulties in expressing emotions due to shyness, limited emotional awareness, and discomfort with direct emotional disclosure. These challenges often constrain the effectiveness of conventional counseling approaches that rely predominantly on verbal interaction. In response, this study reports a qualitative descriptive case study examining the design, implementation, and perceived impact of Bingo Hati, a digital counseling tool developed using the myViewBoard platform to facilitate emotional communication among vocational college students. The study involved eighteen students who participated in structured counseling sessions incorporating Bingo Hati as an emotionally mediated stimulus. Student perceptions were collected using a structured five-point Likert scale feedback instrument complemented by reflective responses. Descriptive analysis revealed consistently positive perceptions across key constructs, including emotional awareness, emotional comfort, engagement in counseling interactions, social emotional understanding, and overall acceptance of the tool. The interactive and structured bingo format supported psychological safety, reduced emotional resistance, and enhanced students’ willingness to communicate during counseling sessions. This study contributes practical insights into technology-enhanced counseling practices in vocational education and highlights the potential of structured digital tools to support emotional expression in TVET contexts.
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Zakaria, T. N. H. T., Oh, Z. J., Hijaz, M. A. A. M., & Halim, N. S. A. (2026). Bingo Hati: A Case Study of a my View Board Based Digital Counseling Tool for Enhancing Emotional Expression among Vocational College Students. International Journal of Academic Research in Business and Social Sciences, 16(1), 95–106.