International Journal of Academic Research in Business and Social Sciences

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The Negative Impact of Workplace Cyberbullying on Employee Creativity: The Moderating Role of Resilience

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Companies in the industrial sector of East Java, especially professional employees, are currently facing the challenges of digital technology advancement. One of the negative impacts is the emergence of cyberbullying in the workplace through digital media. In this context, resilience plays an important role in weakening the relationship between cyberbullying in the workplace and employee creativity. This study aims to examine the effect of cyberbullying in the workplace on employee creativity, moderated by resilience, among professional employees in the industrial sector in East Java. This study uses a quantitative approach with a partial least squares structural equation modeling (PLS-SEM) model using the SmartPLS 4 application. The research sample consisted of 192 respondents who were professional employees in the industrial sector in East Java. The findings show that cyberbullying in the workplace has a negative impact on employee creativity, and resilience can weaken the relationship between cyberbullying in the workplace and employee creativity among professional employees in the industrial sector in East Java. Specifically, this study integrates Conservation of Resources Theory (COR), which reveals that resilience weakens the relationship between workplace cyberbullying and employee creativity among professional employees in the industrial sector in East Java.
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