This study examines the development and implementation of an integrated risk assessment framework to enhance operational resilience in utility companies, with a focus on Hub Power Company (HUBCO), Pakistan’s largest privately owned power utility. Data were collected through structured questionnaires from 300 employees across strategic, operational, and support functions. The responses were analyzed using SPSS (v.26) for descriptive statistics, correlation, and regression analysis. Findings highlight that proactive risk identification, systematic monitoring through Key Risk Indicators (KRIs), and fostering a risk-aware culture significantly improve organizational resilience. The results further confirm that operational resilience is positively associated with internal control effectiveness and employee awareness of risk management practices. The paper contributes by providing a framework model adaptable for other utility companies in emerging economies.
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Khatoon, M., Ghori, S., Shaikh, E. A., & Shaikh, M. A. (2025). Integrated Risk Assessment Framework for Enhancing Operational Resilience in Utility Companies: A Case Study of Hub Power Company (HUBCO). International Journal of Academic Research in Business and Social Sciences, 15(10), 607–612.
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