International Journal of Academic Research in Business and Social Sciences

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Flexible Working Arrangements and Technological Empowerment: A Study on the Sustainable Development of Working Mothers from an Organizational Behavior Perspective

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In recent years, Flexible Working Arrangements (FWAs) have become an essential organizational practice supporting Working Mothers in balancing professional and family responsibilities (Zhang et al., 2025). Drawing on the perspective of organizational behavior, this study examines the empowering role of information technology platforms in linking FWAs with the sustainable development of working mothers. Using data from questionnaires and in-depth interviews with 402 working mothers in Guangzhou, China (Zhang et al., 2024a; 2024b), the research analyzes how FWAs, supported by technological platforms, enhance self-management ability, learning motivation, and time-planning skills. These factors collectively contribute to higher Job Satisfaction and Organizational Commitment, while reducing Turnover Intention. The study also identifies key challenges, including limited technological adaptability, insufficient emotional support, and cultural compatibility issues, offering both theoretical insights and practical guidance for optimizing technology-enabled flexible work models.
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