This study examines the lived experiences of local government officials in managing End-of-Life Vehicles (ELVs) in the Klang Valley, Malaysia. Using a phenomenological approach grounded in Governance Network Theory (GNT), it explores how officers perceive and address the operational, legal, and inter-agency complexities of ELV management. Data from in-depth interviews with key informants across multiple agencies were thematically analyzed, revealing four key challenges: decision-making constraints, group dynamics, communication barriers, and network performance limitations. The findings indicate that weak coordination, unclear deregistration authority, and fragmented communication hinder effective policy execution. Strengthening network collaboration, improving communication systems, and aligning institutional roles are essential to enhance governance capacity. This study contributes to the growing discourse on ELV sustainability by integrating phenomenological insights with network governance principles, offering practical implications for developing coherent, multi-stakeholder frameworks for ELV policy reform in Malaysia.
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