International Journal of Academic Research in Business and Social Sciences

search-icon

Influence of User-Driven Factors and System-Driven Factors on Users Stickness of People’s Daily Douyin

Open access
This study reviews prior research to establish a foundation for understanding the current state of knowledge and the contextual background for users’ stickiness on China’s People's Daily’s use of Douyin as a platform for news dissemination. The paper first explains the role of short-video platforms in news dissemination. It then outlines the establishment of the People's Daily Douyin account and its coverage, providing the background to the current study. Furthermore, it synthesises previous studies on the continuous usage behaviour of social media users, examining its antecedents, underlying concepts, and measurement approaches. Users’ stickiness are then explained through the lenses of Commitment-Trust Theory, and the Unified Theory of Acceptance and Use of Technology (highlighting individual factors). Building on these foundations, the study reviews the key variables investigated, conceptualises a research model, and proposes hypotheses concerning the factors influencing continuous usage of the People's Daily Douyin account. The paper concludes with a summary of the research framework developed.
Abbas Naqvi, M. H., Jiang, Y., Miao, M., & Naqvi, M. H. (2020). The effect of social influence, trust, and entertainment value on social media use: Evidence from Pakistan. Cogent Business and Management, 7(1). https://doi.org/10.1080/23311975.2020.1723825
Abu-Taieh, E. M., AlHadid, I., Abu-Tayeh, S., Masa’deh, R., Alkhawaldeh, R. S., Khwaldeh, S., & Alrowwad, A. (2022). Continued Intention to Use of M-Banking in Jordan by Integrating UTAUT, TPB, TAM and Service Quality with ML. Journal of Open Innovation: Technology, Market, and Complexity, 8(3). https://doi.org/10.3390/joitmc8030120
Ahmad, S. Z., Abu Bakar, A. R., & Ahmad, N. (2019). Social media adoption and its impact on firm performance: the case of the UAE. International Journal of Entrepreneurial Behaviour and Research, 25(1), 84–111. https://doi.org/10.1108/IJEBR-08-2017-0299
Al-Maroof, R., Ayoubi, K., Alhumaid, K., Aburayya, A., Alshurideh, M., Alfaisal, R., & Salloum, S. (2021). The acceptance of social media video for knowledge acquisition, sharing and application: A comparative study among YouYube users and TikTok users’ for medical purposes. International Journal of Data and Network Science, 5(3), 197–214. https://doi.org/10.5267/j.ijdns.2021.6.013
Babbie, E. (2015). The Practice of Social Research (14th ed). MA?: Cengage Learning US.
Bandura, A. (2001). Social Cognitive Theory of Mass Communication. Media Psychology, 3(3), 265–299. https://doi.org/10.1207/S1532785XMEP0303_03
Bao, Z., & Wang, D. (2021). Examining consumer participation on brand microblogs in China: perspectives from elaboration likelihood model, commitment–trust theory and social presence. Journal of Research in Interactive Marketing, 15(1), 10–29. https://doi.org/10.1108/JRIM-02-2019-0027
Bright, L. F., Kleiser, S. B., & Grau, S. L. (2015). Too much Facebook? An exploratory examination of social media fatigue. Computers in Human Behavior, 44, 148–155. https://doi.org/10.1016/j.chb.2014.11.048
Brown, J. R., Crosno, J. L., & Tong, P. Y. (2019). Is the theory of trust and commitment in marketing relationships incomplete? Industrial Marketing Management, 77, 155–169. https://doi.org/10.1016/j.indmarman.2018.10.005
Building, S. H. I. (2015). College of Graduate Studies. 2(615), 8020.
Chen, M. B., & Wang, W. Y. (2022). Governing via platform during crisis: People’s Daily WeChat Subscription Account (SA) and the discursive production of COVID-19. Communication Research and Practice, 8(2), 166–180. https://doi.org/10.1080/22041451.2022.2072104
Chen, X., Valdovinos Kaye, D. B., & Zeng, J. (2021). #PositiveEnergy Douyin: constructing “playful patriotism” in a Chinese short-video application. Chinese Journal of Communication, 14(1), 97–117. https://doi.org/10.1080/17544750.2020.1761848
Chen, Y., Tingchi Liu, M., Liu, Y., Chang, A. W., & Yen, J. (2022). The influence of trust and relationship commitment to vloggers on viewers’ purchase intention. Asia Pacific Journal of Marketing and Logistics, 34(2), 249–267. https://doi.org/10.1108/APJML-08-2020-0626
Chiang, H. Sen, & Hsiao, K. L. (2015). YouTube stickiness: The needs, personal, and environmental perspective. Internet Research, 25(1), 85–106. https://doi.org/10.1108/IntR-11-2013-0236
Djamba, Y. K., & Neuman, W. L. (2002). Social Research Methods: Qualitative and Quantitative Approaches. In Teaching Sociology (Vol. 30, Issue 3). https://doi.org/10.2307/3211488
Dongke, P., Sannusi, S. N., & Mustaffa, N. (2022). Covering Covid-19 Pandemic on Short Video Platforms in China: A Content Analysis of Douyin Accounts of People’s Daily and China Daily. Jurnal Komunikasi: Malaysian Journal of Communication, 38(4), 163–180. https://doi.org/10.17576/JKMJC-2022-3804-09
Duarte, P., & Amaro, S. (2018). Methods for modelling reflective-formative second order constructs in PLS: An application to online travel shopping. Journal of Hospitality and Tourism Technology, 9(3), 295–313. https://doi.org/10.1108/JHTT-09-2017-0092
El Ouirdi, M., El Ouirdi, A., Segers, J., & Pais, I. (2016). Technology adoption in employee recruitment: The case of social media in Central and Eastern Europe. Computers in Human Behavior, 57, 240–249. https://doi.org/10.1016/j.chb.2015.12.043
Fleury, S., & Chaniaud, N. (2024). Multi-user centered design: acceptance, user experience, user research and user testing. Theoretical Issues in Ergonomics Science, 25(2), 209–224. https://doi.org/10.1080/1463922X.2023.2166623
Fung, A., & Hu, Y. (2022). Douyin, storytelling, and national discourse. International Communication of Chinese Culture, 9(3–4), 139–147. https://doi.org/10.1007/s40636-022-00259-z
Gunasinghe, A., Hamid, J. A., Khatibi, A., & Azam, S. M. F. (2020). The adequacy of UTAUT-3 in interpreting academician’s adoption to e-Learning in higher education environments. Interactive Technology and Smart Education, 17(1), 86–106. https://doi.org/10.1108/ITSE-05-2019-0020
Hair, J. F., Hult, G. T. M., Ringle, C., Sarstedt, M., Danks, N., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. In Springer.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Hess, J., & Story, J. (2005). Trust-based commitment: Multidimensional consumer-brand relationships. Journal of Consumer Marketing, 22(6), 313–322. https://doi.org/10.1108/07363760510623902
Hsu, C. L., & Lu, H. P. (2004). Why do people play on-line games? An extended TAM with social influences and flow experience. Information and Management, 41(7), 853–868. https://doi.org/10.1016/j.im.2003.08.014
Imran, M., & Ahmad, A. (2023). Enhancing data quality to mine credible patterns. Journal of Information Science, 49(2), 544–564. https://doi.org/10.1177/01655515211013693
Izuagbe, R. (2021a). Faculty research performance expectancy of online databases: system design characteristics as facilitating conditions. Journal of Academic Librarianship, 47(2). https://doi.org/10.1016/j.acalib.2021.102318
Izuagbe, R. (2021b). Faculty research performance expectancy of online databases: system design characteristics as facilitating conditions. Journal of Academic Librarianship, 47(2), 102318. https://doi.org/10.1016/j.acalib.2021.102318
Kaluarachchi, S. (2023). Triangulating Moderate Impact of Social Media Marketing Communication Between Performance Expectancy, Effort Expectancy and Social Inuence on Business Performance in Cashew Industry in Sri Lanka. https://doi.org/10.21203/rs.3.rs-2838965/v1
Kartiwi, M., Rfieda, A., & Gunawan, T. S. (2013). A conceptual framework for assessing electronic banking continued use. 2013 8th International Conference on Information Technology in Asia - Smart Devices Trend: Technologising Future Lifestyle, Proceedings of CITA 2013, March 2014.https://doi.org/10.1109/CITA.2013.6637550
Kim, J., & Lennon, S. J. (2013). Effects of reputation and website quality on online consumers’ emotion, perceived risk and purchase intention: Based on the stimulus-organism-response model. Journal of Research in Interactive Marketing, 7(1), 33–56. https://doi.org/10.1108/17505931311316734
Kim, S. H., Bae, J. H., & Jeon, H. M. (2019). Continuous intention on accommodation apps: Integrated value-based adoption and expectation-confirmation model analysis. Sustainability (Switzerland), 11(6), 1–17. https://doi.org/10.3390/su11061578
Kirchherr, J., & Charles, K. (2018). Enhancing the sample diversity of snowball samples: Recommendations from a research project on anti-dam movements in Southeast Asia. PLoS ONE, 13(8), 1–17.https://doi.org/10.1371/journal.pone.0201710
Kondo, F. N., & Ishida, H. (2014). A cross-national analysis of intention to use multiple mobile entertainment services. Journal of Global Information Technology Management, 17(1), 45–60. https://doi.org/10.1080/1097198X.2014.910991
Zhang, N., & Noor, S. M. (2025). Influence of User-Driven Factors and System-Driven Factors on Users Stickness of People’s Daily Douyin. International Journal of Academic Research in Business and Social Sciences, 15(8), 242-257.