International Journal of Academic Research in Business and Social Sciences

search-icon

Improving Employee Performance through Electronic Human Resource Management at Jordanian Ministry of Health

Open access
This study aimed to examine the impact of electronic human resource management (eHRM) on employee performance (EP) at Jordanian Ministry of Health. The study adopted four dimensions of eHRM (e-recruitment, e-training, e-performance appraisal, and e-compensation), and four dimensions of EP (job quality, job quantity, job commitment, and coping with work pressure). The study was conducted on a simple random sample of 135 employees in the Jordanian Ministry of Health. Data was collected from them via an electronic questionnaire. The study revealed medium levels of eHRM implementation and medium levels of EP in the ministry. It also found a significant impact of eHRM on EP, and that eHRM has a significant impact on all dimensions of EP. The study recommended increasing the Ministry of Health's focus on using electronic advertising platforms to advertise its vacant positions. It also recommended increasing the Ministry of Health's focus on e-training by designing training programs and posting them on the ministry's website.
Ahmed, Sh. (2024). The mediating role of organizational trust in modifying the relationship between administrative leadership and employee performance: An applied study on the public and private sectors in Al-Ahsa Governorate, Kingdom of Saudi Arabia. Scientific Journal of Business Research and Studies, 38(2), 1287-1327.
Al-Badhali, A., Abu Saada, I., & Ibrahim, N. (2025). The role of positive motivation policies in developing employee performance at the Saudi Red Crescent Authority: An applied study. International Journal of Contemporary Educational and Human Sciences, 4(1), 96-137.
Almaaitah, M. F., Al-Rwaidan, R. M., Al-Adamat, A. M., Enaizan, O., & Alserhan, A. F. (2024). The impact of e-human resource management on employee performance: The mediating role of employee engagement in Jordanian service and public administration commission. Journal of Infrastructure, Policy and Development, 8(9), 6763.?
Al-Rahman, R. A. A. (2024). The impact of job integration on employee productivity: An applied study of Al-Noor Specialist Hospital in Makkah Al-Mukarramah. Journal of Economic, Administrative, and Legal Sciences, 8(7), 99-120. DOI: 10.26389/AJSRP.R040623.
Al-Rubaie, Sh., & Al-Abadi, M. (2024). Electronic human resource management and its role in achieving sustainable development: A survey study at the North Oil Company. Algerian Journal of Political Economy, 6(1), 8-26.
Anakpo, G., Nqwayibana, Z., & Mishi, S. (2023). The impact of work-from-home on employee performance and productivity: A systematic review. Sustainability, 15(4529), 1-18. https://doi.org/10.3390/su15054529
Andreas, D. (2022). Employee performance: The effect of motivation and job satisfaction. Produktif: Jurnal Kepegawaian dan Organisasi, 1(1), 28-35.
Armstrong, M. (2019). Armstrong's handbook of reward management practice: Improving performance through reward (6th ed.). Kogan Page.
Bondarouk, T., Ruël, H., & Kees Looise, J. (Eds.). (2011). Electronic HRM in theory and practice. Emerald Group Publishing Limited.?
Ceric, A., & Parton, K. (2024). What prevents organisations from achieving e-HRM potential? Australasian Journal of Information Systems, (28). https://doi.org/10.3127/ajis.v28.3877
Dessler, G. (2020). Human resource management (15th ed.). Pearson.
Epebinu, O. B., Adepoju, A., & Ajayi, M. (2024). Electronic human resource management (e-HRM) and organisational performance. International Journal of Management, Accounting and Economics, 11(11), 1554-1570. https://doi.org/10.5281/zenodo.14030402
Hamad, A., & Kalib, A. (2024). The role of e-HR practices in promoting organizational excellence: An analytical study at Tikrit University. Diaa Al-Fikr Journal of Research and Studies, Special Issue on the Second Beirut International Scientific Conference.
Hunitie, M. F. A., Hamadneh, S., Al-kharabsheh, S. A., Alzoubi, A. B., Abufares, M. O. M., & Al-Hawary, S. I. S. (2023). The mediating role of employee engagement on the relationship between electronic human resource management and organizational effectiveness. Information Science Letters, 12(3), 1307-1318.?
Huo, X., Qi, M., & Wang, S. (2024). The application of electronic human resource management systems (e-HRM) in HR management. Advances in Economics and Management Research, 10(1), 316-327. https://doi.org/10.56028/aemr.10.1.316.2024
Hussein, N. J., & Jaaffar, A. H. (2023). The effect of E-HRM practices on the performance of academic staff: The mediating role of trust. International Journal of Management and Sustainability, 13(2), 388-403.?
Imran, M., Memon, A. W., Talreja, K., & Bhutto, S. A. (2021). Does e-HRM advance employee engagement? Indian Journal of Economics and Business, 20(4). Available at: http://www.ashwinanokha.com/IJEB.php.
Jordanian Ministry of Health (2024). 2023 Annual performance report, retrieved from: Performance reports - Jordanian Ministry of Health
Khreisat, A. M. (2020). The Role of innovation in developing employee performance at Al-Balqa Applied University. Ramah for Research and Studies, (41).
Kyebyala, E. E., & Rutenge, M. M. (2024). Factors affecting the adoption of e-HRM practices in public service organizations in Tanzania: A case study of the Tanzania Judicial Service Commission Headquarters. African Journal of Empirical Research, 5(4), 25-34.?
Mahendra, R., Fadhillah, I., & Dwi, M. (2024). The influence of compensation, job satisfaction, and work culture on employee performance through work motivation as an intervening variable. Journal of Business and Management, 12(3), 45-56.
Marler, J. H., & Parry, E. (2016). Human resource management, strategic involvement and e-HRM technology. The International Journal of Human Resource Management, 27(19), 2233–2253. https://doi.org/10.1080/09585192.2015.1091980
Muchsinati, E. S., Oktalia, A., & Priscilla, Y. G. (2024). How e-human resource management can increase employee productivity in F&B in Batam. International Journal of Financial, Accounting, and Management, 5(4), 443-458. https://doi.org/10.35912/ijfam.v5i4.1606
Naji, H., & Amana, A. (2024). The role of electronic human resources management in promoting strategic agility. Iraqi Journal of Administrative Sciences, 20(79), 92-115.
Obamwonyi, A. O., & Imafidon, K. A. (2023). Strategic stress management and employee performance: A case study of manufacturing firms in Edo State, Nigeria. Journal of Economics, Finance and Management Studies, 6(2), 01–12. https://doi.org/10.47191/jefms/v6-i2-01
Otoo, F. N. K. (2024). The mediating role of employee performance in the relationship between human resource management (HRM) practices and police service effectiveness. IIM Ranchi Journal of Management Studies, 3(2), 108-141. https://doi.org/10.1108/IRJMS-08-2023-0070
Prayogi, M. A., Fahmi, M., Lesmana, M. T., & Nasution, M. I. (2024). Assessing the impact of perceived organizational culture, self-actualization on employee performance: Mediating job involvement. Quality-Access to Success, 25(203), 266-279.
Putra, S. W., Pono, M., & Wahda. (2023). The effects of work stress and work motivation on employee performance. Ilomata International Journal of Management, 4(3), 329–339. https://doi.org/10.52728/ijjm.v4i3.811
Rawat, S. K., & Sudarshan, K. C. (2024). Impact of electronic human resource management practices on employees’ job satisfaction in the banking sector. Journal of Emerging Management Studies, 1(2), 199-209. https://doi.org/10.3126/jems.v1i2.71528
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. John Wiley & Sons.
Shields, J., Brown, M., Kaine, S., Dolle-Samuel, C., North-Samardzic, A., McLean, P., Johns, R., O?leary, P., Plimmer, G & Robinson, J. (2016). Managing employee performance and reward: Concepts, practices, strategies. Cambridge University Press.?
Suprayitno, D. (2024). The influence of leadership on employee performance. Journal of Law, Social Science and Humanities, 1(2), 87-91.
Tijani, A. H. (2021). The effectiveness of training in improving employee performance: A case study of the Human Resources Department at the Ministry of Finance and Budget. Ramah for Research and Studies, (52), 1-18.
Trianayah, F. A., Hejin, W., & Stefania, S. (2023). Factors affecting employee performance: A systematic review. Journal Markcount Finance, 1(3), 150-159. https://doi.org/10.55849/jmf.v1i2.102
Kanani, H. A., & Alkshali, S. J. (2025). Improving Employee Performance through Electronic Human Resource Management at Jordanian Ministry of Health. International Journal of Academic Research in Business and Social Sciences, 15(5), 1325–1338.